Mattel & Fisher-Price
Customer Service
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Frequently Asked Questions

Make sure the pen is fully inserted by pushing it all the way into the slot on the spray gun until you hear/feel it click. Start spraying with the nozzle adjuster pointed all the way toward the negative side (-) and, while holding the trigger down, slowly move the adjuster toward the positive side (+) until you get a nice even spray. If you’re still having issues, please refer to the troubleshooting section below.