Mattel Global
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Frequently Asked Questions

Hello Barbie™ can store up to three WiFi networks.  To add additional WiFi networks, please follow the steps below:

  • Have the Hello Barbie™ Doll and the Companion App near one another
  • Open the Hello Barbie™ Companion App on your device
  • On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
  • Follow the in-app steps to add additional WiFi Networks