Mattel & Fisher-Price
Customer Service
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Frequently Asked Questions

Click the link below and follow these instructions to update your Tech Touch Lightning McQueen.

  1. Click the "Download App" button to download the update to your PC.
  2. Click "Save" to save the app.
  3. Tech­ will download to your Downloads folder. Double click this file.
  4. Click to “Run” the app if prompted by your Internet browser.
  5. A window may open, saying: “Windows protected your PC.” If you see this window, click “More Info”, then "Run Anyway,"
  6. The app should open.
  7. Make sure Tech Touch Lightening McQueen has batteries installed.
  8. Connect Tech Touch Lightning McQueen to PC with included USB cable.
  9. Press Tech Touch Lightning McQueen’s button to power him on. A USB symbol should appear.
  10. Click the “Update” button in app. Keep Tech Touch Lightning McQueen plugged in.
  11. When “Update Completed!” appears, exit the app.
  12. Unplug Tech Touch Lightning McQueen. Enjoy three (3) new race tracks from Cars 3 -- Midnight Run, Willy’s Butte, & Victory Lap!