If the game keeps freezing, try doing a hard reset.  Click the home button on your iPad to get to the home screen. Then double-click the home button again. The multitasking bar will appear.  Touch the thumbnail of the game until it wiggles, and then touch the minus button.  Then click the home button again, and restart the game by clicking the thumbnail for the game on your home screen.

Click here for instructions on how to perform a hard factory reset on your nabi 2S tablet (including nabi Collector's Edition: The Force Star Wars tablets).

No. 3M Command™ strips are intended for mostly smooth surfaces. However, they will stick to painted, smooth cinder block (the type found inside many school buildings).

Make sure the file type is supported. The following image types are OK for import: jpg, bmp, and tga.

It is possible that the units simply need to be reset or paired.

1. Press the pairing button on the side of the receiver with a paperclip until the power button L.E.D. blinks and the range indicator turns on.

2. Press the pairing button on the back of the transmitter with a paperclip until the receiver range indicator turns off.

There are five games in the Dino Compound. Click the button for the game you want to play on the Compound Console at the bottom of the screen. You can earn health boost by playing any of the games - use these to heal while battling the Megavores™. Health boosts belong to the clan that won them - hybrids can only use them in battles that were won by hybrids within the same base clan.

The decal containing the telephone number is purely decorative, and should not be called. If you have any questions or concerns regarding this product, please call us at 1-800-524-8697 between the hours of 9am-6pm EST Monday through Friday.

Check the bottom of the base for debris, and wipe it with a clean, dry cloth.

 

Wipe your screen with a soft, dry cloth to ensure the best conductivity with the figure.

 

Make sure you are holding the figure in the right location in order for it to be recognized.  Hold it on the sides of the base where the black indented finger grips are.  Do not wear gloves or mittens since the base needs to come in contact with your fingertips.

Make sure that you are not placing the figure on the black or white frame around the iPad screen. You must keep the figure only within the screen area.

If your DVD player is not responding to your Read With Me™ controller please try the following:

•  Make sure you have setup Read With Me™ controller correctly. The quick setup sheet can be found at www.service.fisher-price.com and the latest list of codes can be found at www.service.fisher-price.com 
•  Try moving your Read With Me™ controller closer to the TV. 
•  Replace the batteries on your Read With Me™ controller. 
•  Make sure your Read With Me™ controller is pointed directly at your DVD player. 
•  Always be sure your hand and the activity card are not covering the red window on the front of the Read With Me™ controller when pressing a button to respond to an activity. 
•  Make sure there are no large objects between your Read With Me™ controller and your DVD player. Large objects can block the signal between your controller and DVD player. 
•  Double check that the 3-position memory switch on the underside of your Read With Me™ controller is in the proper position. Refer to your Read With Me™ User’s Manual for instructions on how to use the 3-position memory switch.

We are sorry to hear you’re having issues, please contact Mattel Customer Service at  https://service.mattel.com/us/ContactUs.aspx  or 1-800-524-8697 for further assistance.

Some high chair pads now have Nano-Tex® technology to repel spills and stains.  This advanced fabric enhancement is a durable transformation of the fabric fibers, to keep your high chair beautiful and new looking longer.  Take a look at their website for more information on Nano-Tex®.

The viewer has calibrated lenses to facilitate the 3D/stereoscopic experience and will maintain a lighting environment needed for optimal performance.

When you choose to download and print instructions for InteracTV in Adobe Reader, you must click on the drop down for page scaling to make it fit the paper.

Try to increase or decrease ambient lighting. Scanning may function better in different light, depending on the device used. Position the device at mid-range from the sticker, wait for the camera to focus, then slowly back away and/or move closer to optimize the zoom. Make sure your camera lens is clean.

The following steps will allow you to program your InteracTV controller:

1. Make sure the InteracTV controller has good batteries. Slide the 3 position memory switch, on the back of the controller, to the desired memory position. The controller is capable of being setup for up to 3 different DVD players in 3 different locations.The controller must be setup and tested individually for each of the 3 DVD players, but once that is done the controller will retain the manufacturer's code and does not need to be setup again.If the consumer accidentally enters a new valid 4-digit manufacturer’s code, then they must set it up again for that DVD player.It is a good idea to write the 4-digit manufacturer’s code in the labeling area provided on the back of the controller.
2. Insert the compilation DVD into the DVD player and turn on the DVD player and TV.
3. Insert the programming card into the controller; the green light should blink twice.
4. Locate the manufacturer’s codes in the user’s manual.
5. Enter the first 4 digit code listed under the manufacturer. Use the right arrow button for the number. The light should blink after each button press and blink a long blink after the 4^th digit is entered.
6. Remove the programming card.The light should double blink when the card is removed
7. Insert the test card into the unit;the green light should double blink.
8. The DVD should skip to the test screen, if it does not, repeat from step 3, choosing the next manufacturer’s code on the list. If the test card skips to the footage, which resembles the test card, then proceed with testing the unit.See Testing the unit section of you manual or quick setup instructions.
9. If you have tried all of the manufacturer's codes listed and you cannot locate an acceptable code, see programming the unit using manual search in your user's manual.

The program will automatically check for updates each time you start the game. You can also manually check for updates using the "check for Updates" button in the main settings area. Click on the gear shaped icon. Click on the wrench icon.

 

If you are stuck in an activity after repeated attempts to remove and insert an activity card, please place the activity card back into the InteracTV controller and wait for the next activity to appear on the screen. When the next activity appears on the screen, remove the card from your InteracTV controller. The menu screen should now appear on the screen. If the menu screen does not appear on your screen you need to restart the InteracTV DVD. Press stop on your DVD player and then press play to restart the DVD.

InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.

 

The Barbie™ Star Light Adventure RC Hoverboard is meant for indoor use. The toy may not work properly when used outdoors and will be affected by wind and/or heat.

The Imaginext® DC Super Friends™ RC Transforming Bat Bot’s remote is shipped without batteries, so please be sure to place two AAA batteries into the remote.  Also, there is a clear plastic packaging tab that is attached to the outer leg of the non-battery leg of the robot.  The tab should come out of the leg when removed from the box; however, it’s possible that a piece of the plastic remained in the slot on the leg.  Please check the slot, which is located behind the front wheel.  If you see clear plastic protruding from the slot, carefully remove it with tweezers, and turn the toy off and on again.  This should clear the slot and make the toy function as it normally should.