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https://qservice.corp.mattel.com/us/Docs/
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The following Little People products may be submerged in water: W2596 Dolphin W2595 Seal W2592 Alligator N1691 Summer Vacation M6632 Floaty Boat K7702 Bath Bar 77703 Floaty Boat 72556 Floaty Boat J4422 Sea Skiff P8630 Pink Floaty Boat N0723 Water themed LP figures in Tube N6230 Pink Sail 'n Float Boat K7710 Whale Watching
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We'd like to let you know that there have been some design changes made to the Imaginext® DC Super Friends™ Batcave. The gray door located on the front upper portion of the Imaginext® DC Super Friends™ Batcave and telescope base was removed from the product and a rounded end has been added to the telescope. The rounded end will fit into one of the two hex fittings that have been added to the purple platform.
In order to lower the telescope in the elevator, you will need to put the ball on the bottom of the telescope into the raised hexagon opening and have the telescope facing forward. Tip it back and the elevator will now lower.
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The vehicles that come with the Little People Spin 'n Crash Raceway™ are slightly larger and heavier allowing the product to function better with the vehicles it comes with. The Little People® Wheelies™ vehicles do fit and will work on the Raceway but not as well as the vehicles that originally come with the Raceway.
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The Klip Klop Stable features a gate on the lower blue ramp, which we included to provide another way for children to interact and engage with the product. We added this feature after our packaging photography was finalized, which is why it isn’t currently reflected on the package. We include product images with the gate on our website and in our product demo video. We apologize for any confusion this may have caused.
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If Bigfoot stops working, check the following
- Motor Stall – Was there any audible beeps from Bigfoot before he shut down: If audible beeps came from Bigfoot, a motor has stalled.
- 1-Beep = arm motors stall
- 2-Beeps = leg motor stall
- 3-Beeps = head motor stall
To Fix the Motor stall:
- Remove any obstruction from Bigfoot’s path.
- Turn the product off and then back on to restart the product.
- If this stall condition continues to happen when no obstruction is present, there is a malfunction with Bigfoot. Please contact Consumer Relations.
- Low Battery - Did Bigfoot say ‘Low battery’ before he stopped.
- If the battery is low, Bigfoot will say ‘low battery’, and the battery pack needs to be charged.
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The engines and track from Thomas Trackmaster, Take 'n Play/Adventures, Wooden Railway, and Geotrax products are NOT compatible with each other.
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