If the software is not recognizing the doll is being plugged in try the following.
- Exit the software
- Unplug the Doll
- Plug doll back in.
- Start the software.
If the doll is still not recognized try these 2 steps.
- Change the batteries.
- Press the reset button above the dolls USB port
If you are still having problems, contact Customer Service at 1-888-892-6123.
|
|
Download and install the Dora Links Software from www.doralinks.com. Once you've created a username and password, use your Explorer Girls code to unlock a game or activity.
|
|
Uninstall and reinstall Adobe® Flash™ Player in Microsoft® Internet Explorer. The Adobe® website provides an uninstaller tool to properly remove the current software and a new version download.
|
Follow these steps:
Internet Explorer 6;
- Select Tools.
- Then Internet Options
- Select Advanced from the menu.
Internet Explorer 7:
- Press the "ALT" key to reveal the tool bar and menus.
- Select Tools.
- Then Internet Options.
- Then Advanced from the menu.
In the advanced options select the following:
- Disable Script Debugging (Internet Explorer)
- Disable Script Debugging (Other)
Click ok, reboot the computer and check to see if the problem has been resolved.
If this does not address the issue you may need will need to run Microsoft® update and make sure you check the "Software Updates" that are available, not just the critical updates. Download and install ALL updates relating to the .NET Frame work.
|
|
The disc, cord and instructions are located in the bottom portion of the Dora Links package. If any of these parts are missing contact Customer Service at 1-888-892-6123.
|
|
Yes. However, the screenshots in the instructions will look different that what you will see on your computer. You can also drag and drop mp3 and WMA files directly to your device using Windows Explorer.
|
|
Yes! Check back often. New mysteries will be automatically downloaded to Dora's laptop.
|
