Traction bands have been designed for and are included for use on specific single seat Jeep models to improve traction.  The unauthorized use of traction bands on other Power Wheels® vehicles will void the product warranty and may pose both safety and reliability issues including decreased motor and/or gearbox life.

Due to the technical nature of Power Wheels® products, some Power Wheels® parts may only be installed by our authorized service centers, therefore we’re unable to provide repair manuals or diagrams. Power Wheels® has independently owned and operated authorized service centers that carry replacement parts, batteries, and chargers in addition to repairing vehicles in or out of warranty. Our Service Center locator will assist you in finding one of our authorized service centers in your area as well as provide you website addresses for service centers that offer on-line shopping.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

For any issue with the Power Wheels® 12V Quick Charger please follow this Flow Chart.

 

 

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

Battery life will vary depending on how you follow the Charging and Battery Care Instructions. It's also affected by the total number of hours the batteries are used. Average battery life is one to three years.

Do not place used batteries in your regular trash. Instead, return the battery to a federal or state approved lead-acid battery recycler. This may be a Power Wheels® Authorized Service Center or a local retailer of automotive batteries.

Make sure you charge the battery for at least 18 hours (30 hours max) before operating your vehicle for the first time.  Charge the battery for at least 14 hours after each use of the vehicle.  *It is necessary to charge the battery immediately after use.  It is damaging to the battery when it has been used and then sits without being charged.  After a full charge the battery can sit up to two-three months when not in use.

The Power Wheels® 12V Quick Charger will not produce an output until it is plugged into a working Power Wheels® battery.  The charger needs to detect a battery before it starts charging, so no voltage will be present when testing it with a volt meter.

If your vehicle was originally equipped with a Green 6v 6amp Power Wheels® battery, a Connector Converter may be used to allow the use of a Red 6V 9.5 amp Power Wheels® battery. 

 

Connector Converters should not be used on any product purchased before October of 1998. 

 

If you have any questions or would like to obtain a Connector Converter, please have your product number with you and contact Consumer Relations at 1-800-432-5437.

https://qservice.corp.mattel.com/us/Docs/>A.    We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.

https://qservice.corp.mattel.com/us/Docs/>A.    We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.

We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.

A.    We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.

In the last few years we have seen a tremendous increase in the number of people interested in collecting Hot Wheels cars.  Among collectors, some cars are more popular than others, which can make them more difficult to find.  As a manufacturer, Mattel does not operate a complete customer sales department so our products are sold primarily through retail stores.  However, please check out www.hotwheelsshop.com for some collectible items being sold there. 

There are many reasons that variations exist on the same Hot Wheels car model.  For instance, changes may occur in mid-production as a result of a licensing issue or a manufacturing change.

Any organization that works with children is one that we hold especially close to our heart. If you are an employee of a daycare, nursery school, hospital, school, or non-profit children’s organization, we’re here to help.

 

If you visit our website at www.matteltoystore.com and click on Discount Programs, then Charity Sales, you’ll find more information to help you out with your request. You can also email CharitySales@mattel.com or call 310-252-6880 for assistance with signing up.

 

You can, but the adhesive should be applied to a clean, smooth, dry surface when the temperature is above 50°F (10°C). If the temperature is below 50°F, you can heat the surface with a hair dryer before application.

Brica Inc. is one of our licensed partners.  Brica develops and distributes certain baby and travel products such as diaper changers, bath toys, bathtub caddies, and car window shades, many of them using our Precious Planet™ theme.
If you feel you may have a product that was manufactured by or for Brica, you may contact them at 866-869-8257 or visit them at www.brica.com.

You can combine your pens to get more color combinations. For example, you can get green by applying blue and yellow inks over each other. First apply a thin layer of one color until you get the desired coverage, then switch pens and apply an even layer of your second ink. Try making your own combinations!