Hot Wheels replacement parts are available at our

Parts Store.

• You need to hold the door closed and press the button above it to lock the door. Do not try to open the door during the heating or cooling cycle when it is locked.

• If your car body came out only partially completed, see instructional video or try the following:
• Ensure you are inserting enough wax sticks into the machine and they are positioned next to each other in the proper alignment (point side down).  Remember, it’s normal for one of the wax sticks to protrude from the top.
• Ensure the handle is pulled all the way down in one continuous motion and the injection is completed within 2-3 seconds until you hear “Complete.”

• Ensure the mold has been thoroughly cleaned before starting your cycle.

• If you hear “Error,” ask an adult to unplug Car Maker from the wall, wait ten seconds and then plug it back in to reset. Car Maker may automatically go into the cooling cycle. Do not unplug during this time. If you continue to hear “Error” after multiple resets, this may be an indication of a mechanical problem with the door switch; please contact Consumer Services via service.mattel.com for assistance.

• You can customize your vehicle in the workshop.  Follow the green tool icon to find the workshop hangar.
• There are multiple types of customizations that you can make:
  • One-shots are one-time game modifiers that you can use to improve your performance, such as nitro bursts that give you faster speed.  However, after you use a one-shot, you no longer have it anymore.  You would need to unlock another one to use it again.
  • Add-ons are customizations that can be used forever on your vehicle, such as tires or weapons.  Once you have unlocked them, they are permanently available for your use.
• In order to modify your vehicle in the workshop, tap any icon in the circle with your finger and it will take you to the page where you can unlock it, if you have enough credits.
  • Those that are green are unlocked and your car is currently equipped with that item.

  • Those items that are orange are already unlocked, but your car is not currently equipped with that item.

  • Those that are grey are unearned.

• You can purchase more credits to unlock specific one-shot or add-on modifications. Once add-ons are purchased, they will always be available to equip your car.

• DO NOT start injecting wax until Car Maker prompts you to “Please pull down handle.” If you start the injection before this, it can cause blockage in the mold. Blockage can be cleared using the included tool (see CLEANING section in the instruction sheet).

• Yes, for best results, allow the wax to cool for a few minutes before opening the mold. Twist the mold slightly (as you would an ice cube tray) to break the wax free. You can also run the mold under cold water, which will help speed up the cooling process. If the car body is wet, be sure to dry it completely before applying labels. Remove car body from the mold within 10 minutes. If the body is left in the mold for any longer, the wax may begin to crack.

• First, ensure that the car is specifically meant for the Apptivity Hot Wheels game, and not a regular Hot Wheels car. You will be able to tell whether it is for Apptivity by looking for the contact points on the bottom of the car.
• Ensure that the contact points are extended rather than retracted. There is a button on the bottom of the car that allows you to switch between traditional Hot Wheels car play (retracted) and Apptivity mode (extended).
• Check the bottom of the car for debris, and wipe it with a clean, dry cloth.
• Wipe your screen with a soft, dry cloth to ensure the best conductivity with the car.
• Make sure you are holding the car in the right location in order for it to be recognized.
  • Hold it in the center and on the sides of the car while the tires are on the screen.
  • Make sure that you are not placing the car on the black or white frame around the iPad screen. You must keep the car only within the screen area.
  • Do not wear gloves or mittens since the car needs to come in contact with your fingertips.

• Touch the screen with your finger to move forward to the next page.
• If the game keeps freezing, try doing a hard reset. 
  • Click the home button on your iPad to get to the home screen.
  • Then double-click the home button again. The multitasking bar will appear. 
  • Touch the thumbnail of the Apptivity game until it wiggles, and then touch the minus button. 
  • Then click the home button again, and restart the game by clicking the thumbnail for the game on your home screen.

Instructional videos include a review of box contents, items you'll need to get started and helpful tips about Hot Wheels Wall Tracks.

You should hear/feel it click when you push the pen down into its slot on the spray gun.

The booster needs to be correctly assembled to its designated wall bracket in order to function.   The designated wall bracket has a notch on it.  This notch ensures the motor only works when attached to the bracket.  All other brackets are flat. 

Watch set-up instructions for your track.

• Once Car Maker instructs you to pull the handle, you must immediately pull it all the way down in one continuous motion until you hear “Complete.” For best results, DO NOT pump handle when pulling it down and complete the injection within 2-3 seconds. If you do not pull it all the way down to complete the injection, Car Maker will keep repeating the phrase, “Please pull down handle.”

• If you have inserted different colored wax sticks next to each other, you may get some color blending (in which the wax from the two adjacent sticks mix when creating the car body).