Download and install the Dora Links Software from www.doralinks.com. Once you've created a username and password, use your Explorer Girls code to unlock a game or activity.
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If the update froze or was dropped during download, the file may be corrupt. You will need to delete the download files then start over.
- Open the Install Directory. C:\Program Files\Mattel\DoraLinks\
- Double-click on the DownloadCache folder.
- Delete any .part files.
- Close the folder and restart the software.
- Download all updates.
- Login.
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Please note that this product needs two sets of batteries, and there are two separate battery boxes. One battery box operates the swing feature and needs 4 “C” batteries. The other battery box operates the vibration feature and requires 1 “D” battery.
If you've already changed the batteries and the swing is still not working, please contact one of our Fisher-Price® baby gear representatives by email or phone at 1-800-432-5437.
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As released publicly in Mattel’s 2012 Corporate Citizenship Report, Mattel is committed to advancing the use of sustainably-sourced paper and wood fiber in our packaging and products. Mattel continues to work to roll this out across our packaging, products and business. Mattel will continue to work to align wood products with the principles.
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GeoTrax replacement parts are available at our Parts Store.
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Click here for
instructions on how to clear App Data from your nabi tablet.
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Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Tips for achieving the best curls are as follows:
1. Use small sections of hair (the width of a girl’s pinky) to get the best results
2. Apply tension as your wrap the curl – the tighter the hair is wrapped, the better the curl
3. Hold for at least 10-15 seconds – the longer you hold, the better the curl
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With the Mattel portfolio of multi-generational, iconic brands, Apptivity creates a new play experience for the modern, tech-savvy family.
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Confirm your login information is correct and try again. If you forgot your password, click “forgot password?” to retrieve it. If you have a basic account and you forgot your username, you will need to re-register. If you have a Barbie Girl™ device and you forgot your username, call the number located on the back of the instructions that came with your Barbie Girl™. If your parent has set up a Parents’ Place account, you can also check out your account details or change your password with their help.
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Barbie Girl™ plays both mp3 and WMA music files. Files protected by digital rights management (DRM) are not supported.
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Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.
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Any organization that works with children is one that we hold especially close to our heart. If you are an employee of a daycare, nursery school, hospital, school, or non-profit children’s organization, we’re here to help.
If you visit our website at www.matteltoystore.com and click on Discount Programs, then Charity Sales, you’ll find more information to help you out with your request. You can also email CharitySales@mattel.com or call 310-252-6880 for assistance with signing up.
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Please go to
service.mattel.com
to request replacement parts . Please store the adapters in the tool stand when not in use.
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