Checking for Updates
- Hello Barbie™ will check for updated when connected to the charging station and plugged in, and also connected to WiFi.
- Please connect Hello Barbie™ and wait a few minutes to make sure any updated are applied.
- You won't need to do anything else nor will you see anything different happen. When Hello Barbie™ starts talking, any update has been successfully applied.
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Please go to
service.mattel.com
to request replacement parts . Please store the adapters in the tool stand when not in use.
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IMPORTANT, PLEASE READ THIS SECTION FIRST: The instructions below are only intended for users of Version 3.0 or higher. If you have are using Version 2.0 or lower, please note that the product has moved, and the same app is now available as Thomas & Friends: Engine Activity Fun -- please download the new version here: https://itunes.apple.com/us/app/thomas-friends-engine-activity/id623385416?ls=1&mt=8.
For Version 3.0 or higher users ONLY: If you have purchased a new device or restored the software on an older device, you may need to restore your Thomas & Friends Engine Activities packs. Here are instructions to help you:
- 1. Launch Device
- 2. Tap on Settings
- 3. Scroll to Apps Section
- 4. Click on Activities (with the Thomas Icon)
- 5. Slide the option for Restore Previous Purchases On The Next Launch to On
- 6. Restart your device
- 7. Launch Engine Activities
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The new iPad Air and iPad Mini Retina are not compatible with the Barbie Digital Makeover app.
There is a known issue with iPad Air and iPad Mini Retina devices that is preventing the Barbie Digital Makeover App from functioning properly. We are aware of this issue and we are doing our best to resolve the situation and we will update the app as soon as a fix is available. We do not have a timeframe as to when it will be updated.
The product is compatible with iPad 2, iPad (3rd Generation), iPad (4th Generation) and iPad mini.
iPad is a trademark of Apple Inc., registered in the U.S. and other countries.
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It's easy to save your paintings to your iPad or iPhone. Once your artwork is complete, tap the arrow icon in the upper right corner of the screen. From here, you will be prompted to save your painting to your Photos library. Tap "Yes" and the painting will be stored in the "Photos" application on your device.
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IMPORTANT, PLEASE READ THIS SECTION FIRST: The instructions below are only intended for users of Version 3.0 or higher. If you have are using Version 2.0 or lower, please note that the product has moved, and the same app is now available as Thomas & Friends: Engine Activity Fun -- please download the new version here: https://itunes.apple.com/us/app/thomas-friends-engine-activity/id623385416?ls=1&mt=8.
For Version 3.0 or higher users ONLY: Because Engine Activities is universal, you should be able to run all purchased packs on iPad and iPhone, without needing to buy them again. To access an already purchased pack on a different device, simply tap the “Buy” icon on the second device. The app will recognize that you already own those activities, and you will be prompted to begin the download free of charge.
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You can only use 1 base and 3 art per design. Once you have chosen 3 art elements, you have to delete one in order to add another.
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If you are are using Version 2.0 or lower, please note that this version of Engine Activities will no longer be supported.
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Monster Maker is made for iPad Air, iPad mini with Retina display, iPad (4th generation), iPad mini, and iPad (3rd generation). iOS 7.0 or higher is required.
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Monster Maker is compatible with Samsung Galaxy Tab®, Samsung Galaxy Tab® 2, Samsung Galaxy Tab® 3, Samsung Galaxy Tab®, 8.9, Samsung Galaxy Tab® 10.1, Samsung Galaxy Note®, Google Nexus 7 (2012), Google Nexus 7 (2013), Google Nexus 10, Sony Xperia™ Tablet Z, Toshiba Excite™.
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IMPORTANT, PLEASE READ THIS SECTION FIRST: The instructions below are only intended for users of Version 3.0 or higher. If you have are using Version 2.0 or lower, please note that the product has moved, and the same app is now available as Thomas & Friends: Engine Activity Fun -- please download the new version here: https://itunes.apple.com/us/app/thomas-friends-engine-activity/id623385416?ls=1&mt=8.
For Version 3.0 or higher users ONLY: As you continue to purchase packs, you will unlock cards for your match card collection. To see which cards you already have, go to the match game and tap the Thomas icon in the bottom right corner of the screen. From here, you can view and interact with your cards, or purchase more for your collection!
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PC: Windows Vista, Windows 7, Windows 8, Windows 8.1, Intel® Core™ i3 Processor, 2 GB RAM
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