The Imaginext® DC Super Friends™ RC Transforming Bat Bot’s remote is shipped without batteries, so please be sure to place two AAA batteries into the remote. Also, there is a clear plastic packaging tab that is attached to the outer leg of the non-battery leg of the robot. The tab should come out of the leg when removed from the box; however, it’s possible that a piece of the plastic remained in the slot on the leg. Please check the slot, which is located behind the front wheel. If you see clear plastic protruding from the slot, carefully remove it with tweezers, and turn the toy off and on again. This should clear the slot and make the toy function as it normally should.
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If your DVD player is not responding to your Read With Me™ controller please try the following:
- Make sure you have setup Read With Me™ controller correctly. The quick setup sheet can be found at www.service.fisher-price.com and the latest list of codes can be found at www.service.fisher-price.com
- Try moving your Read With Me™ controller closer to the TV.
- Replace the batteries on your Read With Me™ controller.
- Make sure your Read With Me™ controller is pointed directly at your DVD player.
- Always be sure your hand and the activity card are not covering the red window on the front of the Read With Me™ controller when pressing a button to respond to an activity.
- Make sure there are no large objects between your Read With Me™ controller and your DVD player. Large objects can block the signal between your controller and DVD player.
- Double check that the 3-position memory switch on the underside of your Read With Me™ controller is in the proper position. Refer to your Read With Me™ User’s Manual for instructions on how to use the 3-position memory switch.
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Please restart the Smart Remote programming process, and retest the controller. If this method is unsuccessful, please check the latest DVD code list to find the proper code for your DVD player. The latest code listing can be found at www.service.fisher-price.com. Also, if you do not have your quick setup sheet, you can download it at www.service.fisher-price.com. Please try setting up your Read With Me™ again using this Smart Remote method and quick setup sheet.
Here are some tips that may help you during the quick setup: Make sure you are using fresh alkaline batteries inside your Read With Me™ controller.
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If you have followed the instructions on the quick setup sheet and your Read With Me ™ controller is still not working with your DVD player, try the setup again from the beginning.
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It is possible that one of the signals did not register when pressed on your DVD player’s remote.
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When pressing the numbers on your DVD remote be sure to wait for the audio prompt to finish and the LED on the Read With Me™ controller turns on.
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If Bigfoot stops working, check the following
- Motor Stall – Was there any audible beeps from Bigfoot before he shut down: If audible beeps came from Bigfoot, a motor has stalled.
- 1-Beep = arm motors stall
- 2-Beeps = leg motor stall
- 3-Beeps = head motor stall
To Fix the Motor stall:
- Remove any obstruction from Bigfoot’s path.
- Turn the product off and then back on to restart the product.
- If this stall condition continues to happen when no obstruction is present, there is a malfunction with Bigfoot. Please contact Consumer Relations.
- Low Battery - Did Bigfoot say ‘Low battery’ before he stopped.
- If the battery is low, Bigfoot will say ‘low battery’, and the battery pack needs to be charged.
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No. The Read With Me™ system will not work with video game consoles.
Xbox is a registered trademark of Microsoft Corporation.
PlayStation is a registered trademark of Sony Computer Entertainment, Inc.
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Try each of the codes listed under "ALL MODELS" for your DVD player's manufacturer until you find one that can work properly for all shapes on the test screen and both the skip ahead and skip back on the Read With Me™ controller.
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The Klip Klop Stable features a gate on the lower blue ramp, which we included to provide another way for children to interact and engage with the product. We added this feature after our packaging photography was finalized, which is why it isn’t currently reflected on the package. We include product images with the gate on our website and in our product demo video. We apologize for any confusion this may have caused.
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The page forward and page backward arrow buttons on your Read With Me™ controller can be used to skip a game or to return to a previous section of a game.
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No. The setup of your controller is only required one time for each DVD player with which you are using your Read With Me™ controller. If you have correctly setup your controller with the software that was included with your Read With Me™ controller, the controller should work with the separately sold software titles.
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The enter button on your DVD remote may also be called select, set, return, etc.
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You can purchase replacement cards and cases by contacting us at 888-892-6123, Monday through Friday, 9:00 AM to 6:00 PM EST.
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Yes. You can pause Read With Me™ at any time using the pause button on the Read With Me™ controller or the remote control that came with your DVD player.
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- Reduce the amount of cargo cars being pulled – try pulling 1 less car until train stays on track
- Load engine onto track at EZ Loader
- If derailment is happening at the top or bottom of ramps try adding a straight piece of track to the top and bottom of the ramp
- Do not have a switch track at bottom OR top of a ramp
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You only need to setup your Read With Me™ controller one time per DVD player. Your Read With Me™ controller can setup to be played with up to 3 different DVD players. There is a 3-position memory switch on the underside of your Read With Me™ controller. Each position of the switch can be programmed to a different DVD player. Refer to your Read With Me™ User’s Manual for instructions on how to use the 3-position memory switch.
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Follow the steps below to reset the Read With Me™ controller and restart the programming process:
- Place the face plate back on the Read With Me™ remote briefly.
- Press any single button and remove the cover.
- This will restart the set up mode and the remote will prompt you to "place DVD remote in front of the Read With Me™ remote".
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We'd like to let you know that there have been some design changes made to the Imaginext® DC Super Friends™ Batcave. The gray door located on the front upper portion of the Imaginext® DC Super Friends™ Batcave and telescope base was removed from the product and a rounded end has been added to the telescope. The rounded end will fit into one of the two hex fittings that have been added to the purple platform.
In order to lower the telescope in the elevator, you will need to put the ball on the bottom of the telescope into the raised hexagon opening and have the telescope facing forward. Tip it back and the elevator will now lower.
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You must restart the programming process. Follow the steps below to begin:
- Shut off your DVD player.
- Remove the cover from the controller to begin audio prompts.
- Begin programming.
- Once programming procedure has been completed, move forward to retest the controller.
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Consult with your Read With Me instruction manual. You will need to program your Read With Me controller using method 2 - using manufacture codes, or method 3 - manual search.
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