The joystick directions match the direction that Barbie is facing, rather than the direction that the operator is facing. If Barbie is facing away from you and you move the joystick forward, Barbie will fly away from you. If she is facing towards you and you move the joystick forward, she will move towards you.

You will need a powered USB port from a computer, laptop or USB charger.

Fully charged, the Barbie™ Star Light Adventure RC Hoverboard will fly for about 7 minutes.

2.4 GHz.

To fully charge, the hoverboard should be to be plugged in for about 90 to 120 minutes. To charge, please reference instruction sheets or demo video on YouTube.

Yes; maximum of 6 at the same time.

No. Mattel meets or exceeds all safety guidelines developed and enforced by the Consumer Product Safety Commission, a government regulatory agency. For additional information on safety and sustainability, consumers can go to our website http://citizenship.mattel.com and then click on Safe and Sustainable Products.

Be sure to fly the cat in an open area and not too close to other people. Also, do not put your fingers or any other objects in the propellers.

Turn on hoverboard and place it on a flat surface, and then controller to the ON position. Wait for the beep. Once the green light is on, the controller will stop flashing and the devices are paired.

No. Barbie is attached to the hoverboard.

Fully charged, the Star Light Adventure Galaxy Barbie® Doll & Flying Cat will fly for about 20 minutes.

Match the color of propellers to the motor container. Keep the propellers perpendicular to the motor pins. Gently press propellers in until they stop.

Turn off both devices and repeat pairing steps. Reference the instruction sheets provided in the package.

The Star Light Adventure Galaxy Barbie® Doll & Hover Cat will fly freely. The maximum distance it will fly is  18.5 inches from the doll. The flying pattern can be affected by elements such as wind or heat.

Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.

Before playing with the Star Light Adventure Galaxy Barbie® Doll & Flying Cat, be sure to keep hair pulled back and out of your face to avoid it getting caught in propellers.

If you hair gets caught in the propellers, release the button immediately to turn the toy off.  Take the propeller off to see if the hair can be slipped off the rotor or unwound more easily.

No. Please reach out to Mattel Consumer Services for replacement propellers.

If Barbie™ Star Light Adventure RC Hoverboard keeps moving after launching, use the Trim buttons, located around the joystick to adjust. Press Trim button in opposite direction where Barbie™ Star Light Adventure RC Hoverboard moves until it remains still in the air. Press once and wait a few seconds until it is stabilized.

Retailers nationwide, subject to availability.

The remote should last for hours of play if it is turned off properly after play each time.

Four AAA batteries are required, but are not included.