Click here for instructions on how to clear app data on your tablet.
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How do I install a previously downloaded app?
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Click here to see the instructions on how to perform a hard factory reset on your tablet.
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https://qservice.corp.mattel.com/us/Docs/>A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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During the setup process your device is connected to your new Hello Barbie™. If the Hello Barbie™ Companion App is closed while Hello Barbie™ is still connected to your device, the "Connection Error" will appear. Please take the following steps:
- Close the Companion App
- Go to your device's WiFi settings
- Reconnect to your WiFi network, Re-open the Barbie Companion App
The error should be resolved and you can continue the setup process. In some cases, you may have to start over.
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https://qservice.corp.mattel.com/us/Docs/>A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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You may use your cradle swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
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https://qservice.corp.mattel.com/us/Docs/>A. We
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It is compatible with the newest version of Angry Birds HD Free and Angry Birds HD.
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You may use your Take-Along swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
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No. The setup of your controller is only required one time for each DVD player with which you are using your Read With Me™ controller. If you have correctly setup your controller with the software that was included with your Read With Me™ controller, the controller should work with the separately sold software titles.
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https://qservice.corp.mattel.com/us/Docs/>
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To see our full line of bathtubs and potty chairs, please visit fisher-price.com.
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In order to continue to receive app updates, you will need to re-download the app.
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You can use your bouncer from birth until your child is able to sit up unassisted. 25 pounds is the maximum weight limit.
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In swing mode, you can use your Take-Along Swing until your child becomes active and can climb out of the swing. The maximum weight limit is 25 pounds.
In infant seat mode, you may use your Take-Along Seat until your child is able to sit up unassisted. In this case, 25 pounds is also the maximum weight limit.
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https://qservice.corp.mattel.com/us/Docs/
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You may use your High Chair in the upright position only with a child who has enough upper body control to sit up unassisted; 50 pounds maximum.
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