Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.

The battery pack is located on the doll’s back. Remove the skirt and vest, bend the doll’s arms gently if needed.  Unscrew the battery cover at the back with a Philips head screwdriver and replace. Be sure to dispose of batteries properly.

Four AAA batteries are required, but are not included.

2.4 GHz.

The remote should last for hours of play if it is turned off properly after play each time.

The Star Light Adventure Galaxy Barbie® Doll & Hover Cat will fly freely. The maximum distance it will fly is  18.5 inches from the doll. The flying pattern can be affected by elements such as wind or heat.

You can see your Dino Cards on your Profile Page. Be sure to collect them all!

Yes; maximum of 6 at the same time.

Match the color of propellers to the motor container. Keep the propellers perpendicular to the motor pins. Gently press propellers in until they stop.

Fall 2016.

The Barbie™ Star Light Adventure RC Hoverboard will fly about 5 meters or 17 feet from the surface it launches from.

You can get to the Adventure Games by clicking on the Games button on the console in the Command Center.

Turn on hoverboard and place it on a flat surface, and then controller to the ON position. Wait for the beep. Once the green light is on, the controller will stop flashing and the devices are paired.

No. Barbie is attached to the hoverboard.

No. Please reach out to Mattel Consumer Services for replacement propellers.

Retailers nationwide, subject to availability.

Connect the controller to a powered USB port with the supplied USB cable. Attach the power cable located inside the controller to Barbie™ Star Light Adventure RC Hoverboard. Set the toy to OFF position and controller in “charging” position (left). Charging light should be in red and turns green when it is fully charged.

No. Mattel meets or exceeds all safety guidelines developed and enforced by the Consumer Product Safety Commission, a government regulatory agency. For additional information on safety and sustainability, consumers can go to our website http://citizenship.mattel.com and then click on Safe and Sustainable Products.

Be sure to fly the cat in an open area and not too close to other people. Also, do not put your fingers or any other objects in the propellers.

No. If you notice a crack in the propellers, please contact Mattel Consumer Services for a replacement.

The engines and track from Thomas Trackmaster, Take 'n Play/Adventures, Wooden Railway, and Geotrax products are NOT compatible with each other.