The engines and track from Thomas Trackmaster, Take 'n Play/Adventures, Wooden Railway, and Geotrax products are NOT compatible with each other.
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Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.
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Retailers nationwide, subject to availability.
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The battery pack is located on the doll’s back. Remove the skirt and vest, bend the doll’s arms gently if needed. Unscrew the battery cover at the back with a Philips head screwdriver and replace. Be sure to dispose of batteries properly.
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Fully charged, the Star Light Adventure Galaxy Barbie® Doll & Flying Cat will fly for about 20 minutes.
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No. Barbie is attached to the hoverboard.
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Fully charged, the Barbie™ Star Light Adventure RC Hoverboard will fly for about 7 minutes.
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No. Please reach out to Mattel Consumer Services for replacement propellers.
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Thomas & Friends™ Trackmaster™ batteries Detailed instructions for changing can be found on our service website.
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Four AAA batteries are required, but are not included.
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There are a few things you can try to make Cranky, your remote and/or Flynn start working together:
- Please make sure you have EIGHT fresh, alkaline batteries in the product.
- If one battery brand is not working for you, we suggest you try another as different brands have different connectivity points.
- We have found batteries that are rechargeable do not work as well with this product.
- Please make sure you have turned on BOTH switches. 1 switch is located on the remote and 1 is on the crane itself.
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As released publicly in Mattel’s 2012 Corporate Citizenship Report, Mattel is committed to advancing the use of sustainably-sourced paper and wood fiber in our packaging and products. Mattel continues to work to roll this out across our packaging, products and business. Mattel will continue to work to align wood products with the principles.
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Before playing with the Star Light Adventure Galaxy Barbie® Doll & Flying Cat, be sure to keep hair pulled back and out of your face to avoid it getting caught in propellers.
If you hair gets caught in the propellers, release the button immediately to turn the toy off. Take the propeller off to see if the hair can be slipped off the rotor or unwound more easily.
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Turn on hoverboard and place it on a flat surface, and then controller to the ON position. Wait for the beep. Once the green light is on, the controller will stop flashing and the devices are paired.
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The Barbie™ Star Light Adventure RC Hoverboard is meant for indoor use. The toy may not work properly when used outdoors and will be affected by wind and/or heat.
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The Thomas Wooden Railway straight track pieces are measured for the distance between the flat edges. The connector tabs are not included in the measurements.
There are also railroad ties etched on each piece that are spaced an inch apart. The consumer can count how many sets of “lines” or ties there are on the piece to determine the length, without including the connector.
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No. If you notice a crack in the propellers, please contact Mattel Consumer Services for a replacement.
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Fall 2016.
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