We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

Due to the technical nature of Power Wheels® products, some Power Wheels® parts may only be installed by our authorized service centers, therefore we’re unable to provide repair manuals or diagrams. Power Wheels® has independently owned and operated authorized service centers that carry replacement parts, batteries, and chargers in addition to repairing vehicles in or out of warranty. Our Service Center locator will assist you in finding one of our authorized service centers in your area as well as provide you website addresses for service centers that offer on-line shopping.

Traction bands have been designed for and are included for use on specific single seat Jeep models to improve traction.  The unauthorized use of traction bands on other Power Wheels® vehicles will void the product worranty and may pose both safety and reliability issues including decreased motor and/or gearbox life.

The Power Wheels® 12V Quick Charger will not produce an output until it is plugged into a working Power Wheels® battery.  The charger needs to detect a battery before it starts charging, so no voltage will be present when testing it with a volt meter.

Battery life will vary depending on how you follow the Charging and Battery Care Instructions. It's also affected by the total number of hours the batteries are used. Average battery life is one to three years.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

If your vehicle was originally equipped with a Green 6v 6amp Power Wheels® battery, a Connector Converter may be used to allow the use of a Red 6V 9.5 amp Power Wheels® battery. 

Connector Converters should not be used on any product purchased before October of 1998. 

If you have any questions or would like to obtain a Connector Converter, please have your product number with you and contact Consumer Relations at 1-800-432-5437.

• The very first time you use Car Maker, you need to insert 2 wax sticks. Car Maker comes pre-loaded with 1 wax stick. The second stick you insert is not meant to fit completely inside the machine – it will protrude through the top. After you have made your very first car, only 1 additional wax stick needs to be inserted every time. Please note that ALL wax sticks must be inserted with the point side down.

Instructional videos include a review of box contents, items you'll need to get started and helpful tips about Hot Wheels Wall Tracks.

• DO NOT start injecting wax until Car Maker prompts you to “Please pull down handle.” If you start the injection before this, it can cause blockage in the mold. Blockage can be cleared using the included tool (see CLEANING section in the instruction sheet).

You should pull the car back so that your car stays in that location on the screen.

You need to fine tune the spray nozzle by turning the adjustment nozzle all the way to the negative side (-). Then while holding the trigger down, slowly adjust the nozzle toward the positive side (+) until you get a nice even spray. You should also make sure that the pen is fully inserted by pushing it all the way into the slot on the spray gun until you hear/feel it click.

Click on the map icon in top left corner of screen. You can click on any of the icons to be taken to that particular area of the Test Facility.

• Once Car Maker instructs you to pull the handle, you must immediately pull it all the way down in one continuous motion until you hear “Complete.” For best results, DO NOT pump handle when pulling it down and complete the injection within 2-3 seconds. If you do not pull it all the way down to complete the injection, Car Maker will keep repeating the phrase, “Please pull down handle.”

The action button is the button on the hood of the car that you can press down in order to start the game, activate weapons, enter buildings and other zones, and more.

To clean the ink off of your car, rub it with a damp cloth and start again!