Battery life will vary depending on how you follow the Charging and Battery Care Instructions. It's also affected by the total number of hours the batteries are used. Average battery life is one to three years.

The Power Wheels® 12V Quick Charger will not produce an output until it is plugged into a working Power Wheels® battery.  The charger needs to detect a battery before it starts charging, so no voltage will be present when testing it with a volt meter.

Due to the technical nature of Power Wheels® products, some Power Wheels® parts may only be installed by our authorized service centers, therefore we’re unable to provide repair manuals or diagrams. Power Wheels® has independently owned and operated authorized service centers that carry replacement parts, batteries, and chargers in addition to repairing vehicles in or out of warranty. Our Service Center locator will assist you in finding one of our authorized service centers in your area as well as provide you website addresses for service centers that offer on-line shopping.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

Make sure you charge the battery for at least 18 hours (30 hours max) before operating your vehicle for the first time.  Charge the battery for at least 14 hours after each use of the vehicle.  *It is necessary to charge the battery immediately after use.  It is damaging to the battery when it has been used and then sits without being charged.  After a full charge the battery can sit up to two-three months when not in use.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

If your vehicle was originally equipped with a Green 6v 6amp Power Wheels® battery, a Connector Converter may be used to allow the use of a Red 6V 9.5 amp Power Wheels® battery. 

Connector Converters should not be used on any product purchased before October of 1998. 

If you have any questions or would like to obtain a Connector Converter, please have your product number with you and contact Consumer Relations at 1-800-432-5437.

• You need to hold the door closed and press the button above it to lock the door. Do not try to open the door during the heating or cooling cycle when it is locked.

• If you hear “Error,” ask an adult to unplug Car Maker from the wall, wait ten seconds and then plug it back in to reset. Car Maker may automatically go into the cooling cycle. Do not unplug during this time. If you continue to hear “Error” after multiple resets, this may be an indication of a mechanical problem with the door switch; please contact Consumer Services via service.mattel.com for assistance.

• Change batteries
• Check for obstructions around moving parts

• Touch the screen with your finger to move forward to the next page.
• If the game keeps freezing, try doing a hard reset. 
  • Click the home button on your iPad to get to the home screen.
  • Then double-click the home button again. The multitasking bar will appear. 
  • Touch the thumbnail of the Apptivity game until it wiggles, and then touch the minus button. 
  • Then click the home button again, and restart the game by clicking the thumbnail for the game on your home screen.

• Yes, for best results, allow the wax to cool for a few minutes before opening the mold. Twist the mold slightly (as you would an ice cube tray) to break the wax free. You can also run the mold under cold water, which will help speed up the cooling process. If the car body is wet, be sure to dry it completely before applying labels. Remove car body from the mold within 10 minutes. If the body is left in the mold for any longer, the wax may begin to crack.

Make sure the pen is fully inserted by pushing it all the way into the slot on the spray gun until you hear/feel it click. Start spraying with the nozzle adjuster pointed all the way toward the negative side (-) and, while holding the trigger down, slowly move the adjuster toward the positive side (+) until you get a nice even spray. If you’re still having issues, please refer to the troubleshooting section below.

To cover existing paint or color you will need to apply multiple coats. First paint a thin, light coat and let it dry. Then repeat the process until you get the paint coverage you want.

You can, but the adhesive should be applied to a clean, smooth, dry surface when the temperature is above 50°F (10°C). If the temperature is below 50°F, you can heat the surface with a hair dryer before application.

After the figures are connected, cranked up and the head is pushed, the “wrestling” feature does not last long.

• Crank the lever clockwise until it clicks, usually about 11 times, for full power battling. 

Use the circular stencil tool to add detail to your artwork. First fully insert the pen until you hear/feel it click and adjust the spray nozzle until you get a nice even spray. Then plug the circular stencil tool directly onto the end of the airbrush tip. Rotate the stencil to select the artwork that you would like to apply. The art should be centered over the spray tip and applied to the car in close range.