If your DVD player is not responding to your InteracTV controller please try the following:
- Make sure you have set up your InteracTV controller correctly.
- Try moving your InteracTV controller closer to the TV.
- Replace the batteries on your InteracTV controller.
- Make sure your InteracTV controller is pointed directly at your DVD player.
- Always be sure your hand and the activity card are not covering the red window on the front of the InteracTV controller when removing and inserting an activity card.
- Make sure there are no large objects between your InteracTV controller and your DVD player. Large objects can block the signal between your controller and DVD player.
- When changing activity cards, always make sure you remove the activity card from your InteracTV controller slowly, wait a few seconds, and then insert another activity card.
- Double check that the 3-position memory switch on the underside of your InteracTV controller is in the proper position. Refer to your InteracTV User's Manual for instructions on how touse the 3-position memory switch.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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An acceptable code was entered, however, it is not functional with your DVD player or, the back button was pressed too many times. You will have to restart the programming process.
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Here are some tips that may help you during the quick setup:
- Make sure you are using fresh alkaline batteries inside your InteracTV controller.
- If you have followed the instructions on the quick setup sheet and your InteracTV controller is still not working with your DVD player, try the setup sheet again from the beginning. It is possible that one of the numbers did not register when you entered in your DVD code.
- When pressing the numbers on the programming card, make sure your press each number firmly and slowly. The green light on your controller should blink one time after each number is pressed. When the fourth digit is pressed, make sure the green light on your InteracTV controller blinks one long blink. If you do NOT see this long blink, remove the programming card, re-insert it into the controller and try the same code again.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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The cards were switched while the unit was pointed away from the DVD player. Simply pull the card out and reinsert it while pointing the controller at the DVD player.
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Try each of the codes listed under "ALL MODELS" for your DVD player's manufacturer until you find one that can work properly for all shapes on the test screen and both the skip ahead and skip back on the Read With Me™ controller.
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- Insert the test card. If the DVD skips to the test screen, press each letter A-I on the test card and wait for the corresponding letter to light up on the TV screen before pressing the next letter. If each of the letters successfully lights up, press each of the two arrow buttons and wait for the arrow button to light up on the TV screen before pressing the next arrow button.
- If all the buttons light up, remove the test card. The footage should now display a screen with 3 activity cards on it (menu screen). If so, you have successfully programmed the controller.
- Insert an activity card you are now ready to play. See the "Playing with InteracTV" section of your manual.
- If all the buttons do not light up or you return to the menu screen when the card is removed (the controller is only partially functional), it is possible there is a different code which will give the controller full functionality. Try programming a different code using one of the two programming methods. See Programming the remote using Manufacturer’s codes section or Programming the unit using the manual search method section of your manual.
- If you have exhausted all the codes and none of them gives you full functionality, (changing a macro may help) see the "Using Macros" section of your manual.
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How do I determine the version electronically?
- Insert programming card
- press 0010
- after pressing last 0 watch indicator light
- count the number of blinks
- that is the major version number (2 blinks would be 2.??)
- if no blinks it is version 1.0
- remove programming card and reinsert
- press 0011
- after pressing last 1 watch indicator light
- count the number of blinks
- that is the minor version number
- no blinks is zero
Example: 0010 is pressed and it blinks twice. 0011 is pressed and it blinks twice. The version is 2.2
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Unfortunately, there is no way to tell which code was accepted. You may have to reprogram using the manual method the next time you need to change a code.
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Check the DVD player for objects blocking the controller.
Please check the switch on the back of the product. Try each one.
Replace the batteries in unit. Replacing the batteries does not erase settings. If not resolved, please follow the service policy for replacment of the controller.
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- Playing with InteracTV requires you to insert an activity card into the controller. When inserting the activity card, make sure to point the controller at the DVD player.
If the controller is programmed correctly, the footage on the TV should change when the activity card is inserted. Some DVD players respond slower than others, so give it a second. The wait should be no longer than 5 seconds.
Footage of your favorite TV character will play on the TV. At some point the character will ask the child a question and footage on the TV screen will match the icons on the activity card. Wait for the character to finish asking the question or giving directions.
Then you can input your answer by pressing one of the icons on the activity card. Make sure the controller is pointed at the DVD player when you do this. Your selected answer should light up on the TV screen and the footage should continue.
At anytime you can press either the forward or back arrows to forward to the next section or skip back to the previous section. The green indication light will light up whenever you press an icon or arrow button.
Removing the activity card brings you back to the main menu screen. You can then put in a different activity card and continue playing. An activity card must be in the unit in order for the controller to work.
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The InteracTV can be programmed to operate up to 3 different DVD players.
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If all codes in the instruction manual have been tried unsuccessfully or your brand of DVD player is not listed, it is possible that the code for your DVD player may still be in the controller. You may be able to find the code using the manual search method.
- Make sure the controller has good batteries and slide the 3 position memory switch on the back of the controller to the desired memory position.
- Insert the compilation DVD into the DVD player and turn on the DVD player and TV.
- Insert the programming card into the controller, the green light should blink twice.
- Point the controller at the DVD player and press the left arrow key.
- Continue to press the left arrow key at a 1 second interval. Be sure to watch to see if the power to the DVD player turns off.
- If the power to the DVD player turns off stop and remove the programming card. Turn the DVD player back on. Play the disk and allow the DVD footage to play through until it gets to the screen, which shows the 5 different activity cards.
- Insert the test card into the controller, the green light should blink twice.
- The DVD should skip to the test screen, if it does not remove the test card and re-insert the programming card and continue from step 5.
This process may take a while. If you press the left arrow button more than 300 times and the green light no longer blinks, it is possible that your DVD player's code is not supported by this version of the controller. Verify version and if new version includes more codes for their DVD player. If so, send a new controller. If no new codes have been added to their brand of DVD player, you will need to follow the service policy, return for voucher or refund.
If the test card skips to the footage, which resembles the test card then proceed with testing the controller. See Testing the unit section of your manual or quick set up instructions.
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When you choose to download and print instructions for InteracTV in Adobe Reader, you must click on the drop down for page scaling to make it fit the paper.
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No. The setup of your controller is required only one time for each DVD player with which you are using your InteracTV controller. If you have correctly setup your controller with the software that was included with your InteracTV controller, the controller should work with the separately sold software titles.
InteracTV™ is a mark of Beep Telecommunications and computing, L.L.C. Used under license.
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The InteracTV system will not work with your computer.
InteracTV™ is a mark of Beep Telecommunications and computing, L.L.C. Used under license.
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It controls the DVD player using infrared commands, just like any universal remote.
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You only need to set up your InteracTV controller one time per DVD player. Your InteracTV controller can be set up to be played with up to three different DVD players. There is a 3-position memory switch on the underside of your InteracTV controller. Each position of the switch can be programmed to a different DVD player. Refer to your InteracTV User's Manual for instructions on how to use the 3-position memory switch.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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No, The InteracTV system will not work with video game consoles.
X-Box is a registered trademark of Microsoft Corporation.
Playstation is a registered trademark of Sony Computer Entertainment, Inc.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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Signs that you may need a macro -
- When testing with the test card, the consumer is getting no functionality
with the any buttons. A character macro maybe needed.
- The controller is shipped with several default macros. Certain DVD
players require an enter command be sent after the numeric commands (arrow keys
do not require enter), others require that all commands be sent multiple times
(repeated).
- The macros are programmed after the manufacture code has been programmed.
- There are two sets of macros. One set controls the number of times a
command is sent.
- The other sends additional characters with the number commands.
Additional characters:
- 0001 – Will send only the numeric command (1-9)
- 0002 – Will send the numeric command (1-9), then enter (default)
- 0003 – Will send zero then the numeric command (1-9)
- 0004 – Will send zero then the numeric command (1-9) then enter.
Number of times command is sent
- 0005 – Will send the IR command one time
- 0006 – Will send the IR command 2 times (default)
- 0007 – Will send the IR command 3 times
- If no macro is entered the controller will use the default macros. In most
cases the default macro will function fine and does not need to be changed.
- The additional character macro is specific to the 3 pos. memory
switch. Every time a new manufacture code is programmed the Additional
character macro will reset to the default code.
- The additional character macro only affects the number 1-9 it does not
affect the arrow buttons
- The number of times command is sent macro is assigned to all positions of
the memory switch and will not reset to default even if a new manufacturers code
is entered. The consumer must reprogram it to change it.
- When programming a macro each button pressed will flash the green indicator
light once. When the final digit is pressed and the macro is programmed
the green indicator light will flash twice (just like when inserting a card).
- After any of these commands are entered into the controller, the controller
will stop responding to button presses until the card is removed and
re-inserted.
- Version 1.0 remotes do not support macros and will not display the double
blink after the 4th button is pressed.
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If you are stuck in an activity after repeated attempts to remove and insert an activity card, please place the activity card back into the InteracTV controller and wait for the next activity to appear on the screen. When the next activity appears on the screen, remove the card from your InteracTV controller. The menu screen should now appear on the screen. If the menu screen does not appear on your screen you need to restart the InteracTV DVD. Press stop on your DVD player and then press play to restart the DVD.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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