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A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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There is a quick and easy way to verify that your product is Baby Safety Alliance certified. Just click here , and select the type of product you have. If Fisher-Price® is listed, all of our products in that category are Baby Safety Alliance certified. For example, if you select “Infant Floor Seats” in the drop-down menu, you’ll see our name. This indicates that our Infant Floor Seats are Baby Safety Alliance certified. All products that are Baby Safety Alliance certified have a certification seal right on them. This seal verifies that the product has undergone independent laboratory testing to make sure it meets state, federal, and applicable ASTM standards. Every manufacturer that participates in the Baby Safety Alliance Certification Program is held to the highest standards and must meet or exceed those standards on every product. For us, the Baby Safety Alliance seal symbolizes our commitment to safety and quality.
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https://qservice.corp.mattel.com/us/Docs/>A. We
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Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the key words below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Please note that this product needs two sets of batteries, and there are two separate battery boxes. One battery box operates the swing feature and needs 4 “C” batteries. The other battery box operates the vibration feature and requires 1 “D” battery.
If you've already changed the batteries and the swing is still not working, please contact one of our Fisher-Price® baby gear representatives by email or phone at 1-800-432-5437.
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Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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We’re sorry, but we don't have a program that offers parents Fisher-Price® products, Mattel® products, or coupons. Our website has a ton of helpful hints and great information for parents, though!
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You may use your Booster Seat with a child who has enough upper body control to sit up unassisted; 45 pounds maximum.
Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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The rear feet are designed to be loose on all bouncers in order to improve your product’s performance. Please rest assured that your product is safe to use.
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In swing mode, you may use your Swing to High Chair until the child becomes active and can climb out of the swing; 25 pounds maximum.
In high chair mode, you may use your Swing to High Chair in the upright position only by children capable of sitting up unassisted; 50 pounds maximum. Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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Battery requirements can be found inside the battery compartment itself or toward the beginning of each product manual.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
Product numbers are listed on baby gear products in small print right near where the Fisher-Price® or Mattel® information is stamped.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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The dragonfly toy is supposed to bend or flop over to the side. It is not supposed to stand upright, as pictured on the packaging.
The dragonfly toy is actually made of a softer plastic and flops over to the side to make it easier for the baby to play with and reach!
A design change was made after the photos were taken for this product’s packaging which is why the picture shows it standing straight up in the air.
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You may use your SpaceSaver High Chair in the upright position only by children capable of sitting up unassisted; 50 pounds maximum.
Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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