A: Your baby’s safety has always been our top priority. The seat is designed to hug and support your baby as they sit up and discover the world around them. When your baby is ready to be back in your loving arms, gently pull him or her out of the seat from the back, placing one foot on the base for stability.
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Please note that this product needs two sets of batteries, and there are two separate battery boxes. One battery box operates the swing feature and needs 4 “C” batteries. The other battery box operates the vibration feature and requires 1 “D” battery.
If you've already changed the batteries and the swing is still not working, please contact one of our Fisher-Price® baby gear representatives by email or phone at 1-800-432-5437.
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Battery requirements can be found inside the battery compartment itself or toward the beginning of each product manual.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
Product numbers are listed on baby gear products in small print right near where the Fisher-Price® or Mattel® information is stamped.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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The dragonfly toy is supposed to bend or flop over to the side. It is not supposed to stand upright, as pictured on the packaging.
The dragonfly toy is actually made of a softer plastic and flops over to the side to make it easier for the baby to play with and reach!
A design change was made after the photos were taken for this product’s packaging which is why the picture shows it standing straight up in the air.
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You may use your cradle swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
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- Unscrew the toybar.
- Re-insert the toybar to the seat ring.
- Screw the toybar back on, using a regular screwdriver.
- Make sure the screws are fully tightened down.
- If the animals still are not spinning, please give the cows a spin to get them moving.
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You may use your Take-Along swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
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The rear feet are designed to be loose on all bouncers in order to improve your product’s performance. Please rest assured that your product is safe to use.
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There is signal interference due to other baby monitors on the same channel or as a result of cordless phone use.
Change the channel switches on both transmitter and receiver to eliminate the source of interference.
Remember that both units must be on the same channel. If the problem persists, you may need to consider purchasing a monitor on a different frequency.
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You may use your High Chair in the upright position only with a child who has enough upper body control to sit up unassisted; 50 pounds maximum.
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It is possible that the units simply need to be reset or paired.
1. Press the pairing button on the side of the receiver with a paperclip until the power button L.E.D. blinks and the range indicator turns on.
2. Press the pairing button on the back of the transmitter with a paperclip until the receiver range indicator turns off.
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Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the key words below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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You can use your bouncer from birth until your child is able to sit up unassisted. The maximum weight limit is 25 pounds.
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In swing mode, you can use your Take-Along Swing until your child becomes active and can climb out of the swing. The maximum weight limit is 25 pounds.
In infant seat mode, you may use your Take-Along Seat until your child is able to sit up unassisted. In this case, 25 pounds is also the maximum weight limit.
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Our monitors should only be used with Fisher-Price wall adapters to ensure the safety of the monitor.
Adapters should only be replaced with an original Fisher-Price wall adapter. If you need to purchase an adapter, please visit our online store.
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You may use your Booster Seat with a child who has enough upper body control to sit up unassisted; 45 pounds maximum.
Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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The serving tray is the insert that snaps in and out of the main tray. The serving tray is top rack dishwasher safe (or use the bottom rack - without using the drying cycle). The main tray that comes with these models is not dishwasher safe.
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There is a quick and easy way to verify that your product is JPMA certified. Just click here, and select the type of product you have. If Fisher-Price® is listed, all of our products in that category are JPMA certified. For example, if you select “High Chair” in the drop-down menu, you’ll see our name. This indicates that our high chairs are JPMA certified.
All products that are JPMA certified have a certification seal right on them. This seal verifies that the product has undergone independent laboratory testing to make sure it meets state, federal, and applicable ASTM standards. Every manufacturer that participates in the JPMA Certification Program is held to the highest standards and must meet or exceed those standards on every product. For us, the JPMA seal symbolizes our commitment to safety and quality.
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