Some vehicles with tall profiles or special large cargo may not fit under the bridges or through tunnels.
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- If you have inserted different colored wax sticks next to each other, you may get some color blending (in which the wax from the two adjacent sticks mix when creating the car body).
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During the registration process, no personal information is collected. You are the only person who knows the account name, password and security question. After 90 days the account automatically locks. After 6 months the locked account will be deleted.
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Fisher-Price takes great pride in the Wooden Railway line of products and accessories that we produce and quality is very important to us. We thought it would be helpful to let you know that we include a small amount of plastic on some of our wooden products to further ensure their improved strength.
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You must restart the programming process. Follow the steps below to begin:
- Shut off your DVD player.
- Remove the cover from the controller to begin audio prompts.
- Begin programming.
- Once programming procedure has been completed, move forward to retest the controller.
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To look up your password you can answer the secret question when logging in. If you do not remember your user name you will need to contact Radica at 1-800-803-9631 with your registration number.
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The playset may be assembled incorrectly. Please follow these instructions:
Carefully pull the circular track from the product.
Assure the product is ON.
Flip over the circular track and locate the small, white nub (looks similar to the tip of a pen).
Looking at the track portion to which the nub meets, find the button the nub depresses. NOTE: This button functions the top portion of product. It is integral that the nub meet this button. Please test by pressing a pen point into the button.
Once you have ensured button works properly, reassemble track making certain the section with the nub is the third and final section where you apply pressure and hear it snap into place.
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To activate your Barbie® RC Train and Ride™ Horse, Press and hold the button on its forehead until the horse takes a step. Press the button again to make the horse walk. If the horse is not played with for a few minutes, it will go into a sleep mode. Simply press and hold the button on the horse’s forehead until it takes a step to wake it up.
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The Rainforest™ Melodies & Lights Deluxe Gym™ has three different song modes: music, nature sounds, and baby-activated “rattle” mode. In the “rattle” mode, the music plays for approximately 8-10 seconds and stops. Your baby’s movements will activate the sounds again. If baby doesn’t seem to move enough yet to activate the music, we’d recommend using one of the other two modes.
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Click here for instructions on how to clear app data on your tablet.
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The following steps will allow you to program your InteracTV controller:
- Make sure the InteracTV controller has good batteries. Slide the 3 position memory switch, on the back of the controller, to the desired memory position. The controller is capable of being setup for up to 3 different DVD players in 3 different locations.The controller must be setup and tested individually for each of the 3 DVD players, but once that is done the controller will retain the manufacturer's code and does not need to be setup again.If the consumer accidentally enters a new valid 4-digit manufacturer’s code, then they must set it up again for that DVD player.It is a good idea to write the 4-digit manufacturer’s code in the labeling area provided on the back of the controller.
- Insert the compilation DVD into the DVD player and turn on the DVD player and TV.
- Insert the programming card into the controller; the green light should blink twice.
- Locate the manufacturer’s codes in the user’s manual.
- Enter the first 4 digit code listed under the manufacturer. Use the right arrow button for the number. The light should blink after each button press and blink a long blink after the 4th digit is entered.
- Remove the programming card.The light should double blink when the card is removed
- Insert the test card into the unit;the green light should double blink.
- The DVD should skip to the test screen, if it does not, repeat from step 3, choosing the next manufacturer’s code on the list. If the test card skips to the footage, which resembles the test card, then proceed with testing the unit.See Testing the unit section of you manual or quick setup instructions.
- If you have tried all of the manufacturer's codes listed and you cannot locate an acceptable code, see programming the unit using manual search in your user's manual.
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If the update froze or was dropped during download, the file may be corrupt. You will need to delete the download files then start over.
- Open the Install Directory. C:\Program Files\Mattel\DoraLinks\
- Double-click on the DownloadCache folder.
- Delete any .part files.
- Close the folder and restart the software.
- Download all updates.
- Login.
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Carefully check the packaging of the playset. This piece is packaged in the same bag along with the top and bottom jaw pieces. It is wrapped in paper and then in bubble wrap. It resembles a white tongue depressor, rolled in bubble wrap.
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During the setup process your device is connected to your new Hello Barbie™. If the Hello Barbie™ Companion App is closed while Hello Barbie™ is still connected to your device, the "Connection Error" will appear. Please take the following steps:
- Close the Companion App
- Go to your device's WiFi settings
- Reconnect to your WiFi network, Re-open the Barbie Companion App
The error should be resolved and you can continue the setup process. In some cases, you may have to start over.
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Unfortunately, there is no way to tell which code was accepted. You may have to reprogram using the manual method the next time you need to change a code.
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Call the number on the back of the instructions that came with your Barbie Girl™ device.
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Check the file type. Barbie Doll'd Up Nails app does not support TIFF files.
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The Monster High® Freaky Fusion™ Recharge Chamber™ was made to only work with the Frankie Stein® doll that came with it. The other Monster High® dolls’ hair is made differently in order to keep its hairstyle and will not function properly in the Recharge Chamber™.
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Click here for instructions on how to perform a hard factory reset of your nabi NVIDIA DreamTab.
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If all codes in the instruction manual have been tried unsuccessfully or your brand of DVD player is not listed, it is possible that the code for your DVD player may still be in the controller. You may be able to find the code using the manual search method.
- Make sure the controller has good batteries and slide the 3 position memory switch on the back of the controller to the desired memory position.
- Insert the compilation DVD into the DVD player and turn on the DVD player and TV.
- Insert the programming card into the controller, the green light should blink twice.
- Point the controller at the DVD player and press the left arrow key.
- Continue to press the left arrow key at a 1 second interval. Be sure to watch to see if the power to the DVD player turns off.
- If the power to the DVD player turns off stop and remove the programming card. Turn the DVD player back on. Play the disk and allow the DVD footage to play through until it gets to the screen, which shows the 5 different activity cards.
- Insert the test card into the controller, the green light should blink twice.
- The DVD should skip to the test screen, if it does not remove the test card and re-insert the programming card and continue from step 5.
This process may take a while. If you press the left arrow button more than 300 times and the green light no longer blinks, it is possible that your DVD player's code is not supported by this version of the controller. Verify version and if new version includes more codes for their DVD player. If so, send a new controller. If no new codes have been added to their brand of DVD player, you will need to follow the service policy, return for voucher or refund.
If the test card skips to the footage, which resembles the test card then proceed with testing the controller. See Testing the unit section of your manual or quick set up instructions.
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