If this occurs during the Hello Barbie™ setup process, the WiFi SSID name or the WiFi password was possibly entered incorrectly. Select the "Manage WiFi" option to add the correct SSID name and password.
If the issue occurs during conversations and/or Hello Barbie's lights are flashing yellow you may need to move the doll closer to the WiFi router/modem. Hello Barbie's lights will flash yellow if the WiFi signal is getting weaker.
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Make sure you charge the battery for at least 18 hours (30 hours max) before operating your vehicle for the first time. Charge the battery for at least 14 hours after each use of the vehicle. *It is necessary to charge the battery immediately after use. It is damaging to the battery when it has been used and then sits without being charged. After a full charge the battery can sit up to two-three months when not in use.
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The WWE Power Slammers Ring is supposed to get scuffed up after the figures wrestle, on purpose, to show “battle damage”.
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Hello Barbie™ may occasionally encounter issues sending and receiving conversations. The issues may be based on signal strength, roaming, or Internet congestion. Usually the issues are brief and Hello Barbie™ will resume operation quickly. This can also occur when Hello Barbie™ has been in connection mode for along time or has timed out after a long period of inactivity. Turning Hello Barbie™ off and on again will enable the doll to resume normal activity.
This may also happen if Hello Barbie™ loses its WiFi connection. Please take the following steps:
- Close the Companion App
- Go to your devise's WiFi settings
- Reconnect to your WiFi network
In addition, you may get this message if Hello Barbie's batteries are low. If this is the case, please place Hello Barbie™ back on her charger.
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Click here for
instructions on how to perform a hard factory reset on your nabi Jr tablet.
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Hello Barbie™ can store up to three WiFi networks. To add additional WiFi networks, please follow the steps below:
- Have the Hello Barbie™ Doll and the Companion App near one another
- Open the Hello Barbie™ Companion App on your device
- On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
- Follow the in-app steps to add additional WiFi Networks
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Click here for instructions on how to perform a hard factory reset on your nabi Elev-8 tablet?
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There is a silver-colored speed control button on the lower left side of the screen. The image on it is a gear box. Tap the button to move from “Stop” mode to “Slow” and “Fast” modes.
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There are a few things you can try to make Cranky, your remote and/or Flynn start working together:
- Please make sure you have EIGHT fresh, alkaline batteries in the product.
- If one battery brand is not working for you, we suggest you try another as different brands have different connectivity points.
- We have found batteries that are rechargeable do not work as well with this product.
- Please make sure you have turned on BOTH switches. 1 switch is located on the remote and 1 is on the crane itself.
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If the fireplace wall is not pushed in far enough the TV will work but the fireplace will not. If it is pushed too far into the wall the TV will not pop up.
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To initially configure Hello Barbie™, please follow the steps below:
- Download the Companion App for your device from: https://toytalk.com/product/hello-barbie/
- Ensure your Hello Barbie™ doll is plugged in and is charging. For best results, we recommend that Hello Barbie™ be as close to your Internet router as possible.
- Open the Companion App and follow the outlined step to create your Toy Talk account
- Follow the in-app steps to configure your WiFi network
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You can use your bouncer from birth until your child is able to sit up unassisted. 25 pounds is the maximum weight limit.
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Click here for instructions on how to perform a hard factory reset on either a 20" nabi Big Tab or a 24" nabi Big Tab.
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- Unscrew the toybar.
- Re-insert the toybar to the seat ring.
- Screw the toybar back on, using a regular screwdriver.
- Make sure the screws are fully tightened down.
- If the animals still are not spinning, please give the cows a spin to get them moving.
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Because many consumers were opening the wrong compartment while attempting to change the batteries, all of the screws - except for the battery door screw - have been changed to tamper-proof screws with triangular heads. This makes replacing the couplers impossible. This change took effect March 15, 2010.
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Click here to see the instructions on how to perform a hard factory reset on your tablet.
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The hot tub lights are no longer manufactured with the intent on actually lighting up.
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There are several things you can try:
- Always make sure you remove the activity card from your InteracTV controller slowly, wait a few seconds, and then insert an activity card.
- The red window on the front of your InteracTV controller should always be pointed directly at your DVD player.
- Always be sure your hand and the activity card are not covering the red window on the front of the InteracTV controller when you are removing and inserting the activity card. Covering up this red window can block the signal between your InteracTV controller and your DVD player.
- Make sure there are no large objects between your InteracTV controller and your DVD player because they can block the signal between your controller and DVD player.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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