• If you hear “Error,” ask an adult to unplug Car Maker from the wall, wait ten seconds and then plug it back in to reset. Car Maker may automatically go into the cooling cycle. Do not unplug during this time. If you continue to hear “Error” after multiple resets, this may be an indication of a mechanical problem with the door switch; please contact Consumer Services via service.mattel.com for assistance.

• Yes, for best results, allow the wax to cool for a few minutes before opening the mold. Twist the mold slightly (as you would an ice cube tray) to break the wax free. You can also run the mold under cold water, which will help speed up the cooling process. If the car body is wet, be sure to dry it completely before applying labels. Remove car body from the mold within 10 minutes. If the body is left in the mold for any longer, the wax may begin to crack.

• First, ensure that the car is specifically meant for the Apptivity Hot Wheels game, and not a regular Hot Wheels car. You will be able to tell whether it is for Apptivity by looking for the contact points on the bottom of the car.
• Ensure that the contact points are extended rather than retracted. There is a button on the bottom of the car that allows you to switch between traditional Hot Wheels car play (retracted) and Apptivity mode (extended).
• Check the bottom of the car for debris, and wipe it with a clean, dry cloth.
• Wipe your screen with a soft, dry cloth to ensure the best conductivity with the car.
• Make sure you are holding the car in the right location in order for it to be recognized.
  • Hold it in the center and on the sides of the car while the tires are on the screen.
  • Make sure that you are not placing the car on the black or white frame around the iPad screen. You must keep the car only within the screen area.
  • Do not wear gloves or mittens since the car needs to come in contact with your fingertips.

The decal containing the telephone number is purely decorative, and should not be called. If you have any questions or concerns regarding this product, please call us at 1-800-524-8697 between the hours of 9am-6pm EST Monday through Friday.

• Once Car Maker instructs you to pull the handle, you must immediately pull it all the way down in one continuous motion until you hear “Complete.” For best results, DO NOT pump handle when pulling it down and complete the injection within 2-3 seconds. If you do not pull it all the way down to complete the injection, Car Maker will keep repeating the phrase, “Please pull down handle.”

• Excess wax on the car body can be easily trimmed by hand or with the supplied design tool.

There is a silver-colored speed control button on the lower left side of the screen. The image on it is a gear box.  Tap the button to move from “Stop” mode to “Slow” and “Fast” modes.

• If you cannot press the handle down, have an adult unplug the machine, wait ten seconds and then plug it back in to reset. Car Maker will automatically go into the cooling cycle. Do not unplug during this time. After you hear “Cooling Complete” and the door opens, try the following:
• Check the mold for blockage. See CLEANING section in the instruction sheet.
• Look into the front window on the machine. Ensure that there is a wax stick in the heating chamber and that the wax stick above it is properly aligned.

• In order to create a solid one-colored car body, you must insert multiple wax sticks of the same color next to each other.

The action button is the button on the hood of the car that you can press down in order to start the game, activate weapons, enter buildings and other zones, and more.

• If you cannot insert or remove the mold, locate the tabs on both sides of Car Maker (underneath handle), push them up and try again.

The following car seats are compatible with the J6669/L5344 Stand 'n Ride Stroller:

• Graco SnugRide
• Graco Infant Safe Seat
• Britax Companion Infant Car Seat
• Fisher-Price Safe Voyage Infant Car Seat

• You need to hold the door closed and press the button above it to lock the door. Do not try to open the door during the heating or cooling cycle when it is locked.

• If your car body came out only partially completed, see instructional video or try the following:
• Ensure you are inserting enough wax sticks into the machine and they are positioned next to each other in the proper alignment (point side down).  Remember, it’s normal for one of the wax sticks to protrude from the top.
• Ensure the handle is pulled all the way down in one continuous motion and the injection is completed within 2-3 seconds until you hear “Complete.”

• Ensure the mold has been thoroughly cleaned before starting your cycle.

• DO NOT start injecting wax until Car Maker prompts you to “Please pull down handle.” If you start the injection before this, it can cause blockage in the mold. Blockage can be cleared using the included tool (see CLEANING section in the instruction sheet).