When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
The checklist icon is the green notepaper at the left side of the screen. Tap it to access the checklist.
The checklist will indicate your next task or assignment within the game.
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Additional red, purple, and black markers are available in the Monster Maker Primary Extension Pack, sold separately.
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If the software is not recognizing the doll is being plugged in try the following.
- Exit the software
- Unplug the Doll
- Plug doll back in.
- Start the software.
If the doll is still not recognized try these 2 steps.
- Change the batteries.
- Press the reset button above the dolls USB port
If you are still having problems, contact Customer Service at 1-888-892-6123.
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The battery pack is located on the doll’s back. Remove the skirt and vest, bend the doll’s arms gently if needed. Unscrew the battery cover at the back with a Philips head screwdriver and replace. Be sure to dispose of batteries properly.
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The Twilight Saga: Breaking Dawn - Part 1 Bella Doll is inspired by the movie and wears the engagement ring on the same hand Bella does in The Twilight Saga Breaking Dawn Part 1 film.
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No. Mattel meets or exceeds all safety guidelines developed and enforced by the Consumer Product Safety Commission, a government regulatory agency. For additional information on safety and sustainability, consumers can go to our website http://citizenship.mattel.com and then click on Safe and Sustainable Products.
Be sure to fly the cat in an open area and not too close to other people. Also, do not put your fingers or any other objects in the propellers.
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Fold the wings in half. The purple wings with details (with lines) should face the front. (Clicking noise will be heard to indicate that the wings are properly folded).
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When placing wings on doll, turn the doll so that the back of the doll is facing you. Snap the bigger clasp with flower pattern on the top while the smaller clasp snaps to the bottom. (Clicking noise will indicate it is snapped on correctly).
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If done correctly, the top clasp will be right next to the flower borders (see Back Wings Image).
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If wings are snapped on correctly and the wings do not open, then move arms slightly forward (see “Slightly forward Arm” pictures).
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The Monster High Create A Monster Design Lab is designed to fit most Monster High® limbs with the exception of textured limbs or limbs with scales or fins.
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Some high chair pads now have Nano-Tex® technology to repel spills and stains. This advanced fabric enhancement is a durable transformation of the fabric fibers, to keep your high chair beautiful and new looking longer. Take a look at their website for more information on Nano-Tex®.
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Please twist and turn the hair extension plug as you are inserting it into the hole that is located in the head of the Barbie® Hairtastic™ Cut & Style™ Barbie® Doll.
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Yes! You just need to go to the Dino Compound from the Command Center. Once you are in the Dino Compound, you'll see a console at the bottom of the screen. Select the hybrid you want to change, then click on the "Creator" button and it will take you to the Hybrid Creator so you can change your hybrid.
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
The map icon is the MH pendant at the top of the left side of the screen. Tap it to access the map.
The map has arrows pointing to where you should go next to complete your task. The various colored icon shows you where you currently are.
o Blue = Frankie
o Pink = Draculaura
o Purple = Clawdeen
o Turquoise = Lagoona
Skullette™ icons show you where non-player characters are located.
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Retailers nationwide, subject to availability.
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Always remove the marker from the Monster Maker when printing is complete. Replace cap on marker immediately after use. Store the markers in the tool stand, cap side down, when not in use. If left uncapped, markers will dry out. Markers can be partially restored by replacing the caps and storing them in the tool stand, cap side down, for 24 hours. Use the included markers only with the Monster Maker.
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Battery requirements can be found inside the battery compartment itself or toward the beginning of each product manual.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
Product numbers are listed on baby gear products in small print right near where the Fisher-Price® or Mattel® information is stamped.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Hello Barbie™ may occasionally encounter issues sending and receiving conversations. The issues may be based on signal strength, roaming, or Internet congestion. Usually the issues are brief and Hello Barbie™ will resume operation quickly. This can also occur when Hello Barbie™ has been in connection mode for along time or has timed out after a long period of inactivity. Turning Hello Barbie™ off and on again will enable the doll to resume normal activity.
This may also happen if Hello Barbie™ loses its WiFi connection. Please take the following steps:
- Close the Companion App
- Go to your devise's WiFi settings
- Reconnect to your WiFi network
In addition, you may get this message if Hello Barbie's batteries are low. If this is the case, please place Hello Barbie™ back on her charger.
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If this occurs during the Hello Barbie™ setup process, the WiFi SSID name or the WiFi password was possibly entered incorrectly. Select the "Manage WiFi" option to add the correct SSID name and password.
If the issue occurs during conversations and/or Hello Barbie's lights are flashing yellow you may need to move the doll closer to the WiFi router/modem. Hello Barbie's lights will flash yellow if the WiFi signal is getting weaker.
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Make sure you charge the battery for at least 18 hours (30 hours max) before operating your vehicle for the first time. Charge the battery for at least 14 hours after each use of the vehicle. *It is necessary to charge the battery immediately after use. It is damaging to the battery when it has been used and then sits without being charged. After a full charge the battery can sit up to two-three months when not in use.
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