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A solid colored screen when opening Barbie® iDesign™ indicates an issue with the compatibility of your video card and DirectX®. Verify that your video card is compatible with DirectX® 9.0c and the driver is up to date. This can be done on your computer or video cards manufacturer’s website.
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You can copy music from your CDs and transfer it to your Barbie Girl™. You can even copy photos and other files to your Barbie Girl™. You can customize your Barbie Girl™ with cool snap-on outfits and accessories, and decorate your earbuds with snap-in earrings and beads.
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Fully charged, the Barbie™ Star Light Adventure RC Hoverboard will fly for about 7 minutes.
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The joystick directions match the direction that Barbie is facing, rather than the direction that the operator is facing. If Barbie is facing away from you and you move the joystick forward, Barbie will fly away from you. If she is facing towards you and you move the joystick forward, she will move towards you.
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Click here to see the instructions on how to perform a hard factory reset on your tablet.
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Before playing with the Star Light Adventure Galaxy Barbie® Doll & Flying Cat, be sure to keep hair pulled back and out of your face to avoid it getting caught in propellers.
If you hair gets caught in the propellers, release the button immediately to turn the toy off. Take the propeller off to see if the hair can be slipped off the rotor or unwound more easily.
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The following steps will assist you in downloading an instructional video, which will walk you through aligning the Barbie® Doll’d Up Nails™ digital nail printer (written instructions can be found below):
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Download the video
- Click Save
- Save File to your Desktop
- When the download completes click Open
- Extract the video to your Desktop
- Locate the file on your Desktop and Double-Click on the video file to watch
Camera Alignment Instructions
- Launch the software
- The camera settings window will appear
- Insert the alignment card
- The bars above and to the left of the camera window adjust the pink oval to align with the printer alignment card
- The bar to right of the camera window adjusts the zoom
- The Brightness and Contrast can be adjusted by the bars at the top of the camera settings window
- Click Save
- Click OK
Printer Alignment Instructions
- Click the printer button located near the alignment adjustment bar
- A vertical red line will print alignment card
- If the line is directly in the center, the printer is properly aligned
- If the line is right of center, move the scroll bar to the left; if the line is left of center, move the scroll bar to the right
- Click the printer icon to test again
- Repeat process until the line is centered
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Connect the controller to a powered USB port with the supplied USB cable. Attach the power cable located inside the controller to Barbie™ Star Light Adventure RC Hoverboard. Set the toy to OFF position and controller in “charging” position (left). Charging light should be in red and turns green when it is fully charged.
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During the setup process your device is connected to your new Hello Barbie™. If the Hello Barbie™ Companion App is closed while Hello Barbie™ is still connected to your device, the "Connection Error" will appear. Please take the following steps:
- Close the Companion App
- Go to your device's WiFi settings
- Reconnect to your WiFi network, Re-open the Barbie Companion App
The error should be resolved and you can continue the setup process. In some cases, you may have to start over.
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The remote should last for hours of play if it is turned off properly after play each time.
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If this occurs during the Hello Barbie™ setup process, the WiFi SSID name or the WiFi password was possibly entered incorrectly. Select the "Manage WiFi" option to add the correct SSID name and password.
If the issue occurs during conversations and/or Hello Barbie's lights are flashing yellow you may need to move the doll closer to the WiFi router/modem. Hello Barbie's lights will flash yellow if the WiFi signal is getting weaker.
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Barbie Girl™ will still work as a digital music player. But if you want to access any of the special items on BarbieGirls.com or become Best Friends with another user, you will need to register your Barbie Girl™ using the Barbie Girl™ software.
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Fold the wings in half. The purple wings with details (with lines) should face the front. (Clicking noise will be heard to indicate that the wings are properly folded).
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When placing wings on doll, turn the doll so that the back of the doll is facing you. Snap the bigger clasp with flower pattern on the top while the smaller clasp snaps to the bottom. (Clicking noise will indicate it is snapped on correctly).
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If done correctly, the top clasp will be right next to the flower borders (see Back Wings Image).
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If wings are snapped on correctly and the wings do not open, then move arms slightly forward (see “Slightly forward Arm” pictures).
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Retailers nationwide, subject to availability.
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Fully charged, the Star Light Adventure Galaxy Barbie® Doll & Flying Cat will fly for about 20 minutes.
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To see how you connect the Barbie® Doll’d Up Nails™ digital nail printer to your computer, follow these steps to download an instructional video (written instructions can be found below):
- Download the video
- Click Save
- Save File to your Desktop
- When the download completes click Open
- Extract the video to your Desktop
- Locate the file on your Desktop and Double-Click on the video file to watch
Driver Installation Instructions (Note: Do Not Plug the printer into the computer until the software is installed.)
- Install the software
- Plug the printer into the power outlet and then the computer
- If your computer doesn't recognize the printer, unplug the USB cable, wait a few seconds and reconnect
- If problems persist, please consult the troubleshooting section of the instruction manual
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Turn off both devices and repeat pairing steps. Reference the instruction sheets provided in the package.
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Fall 2016.
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