Make sure you charge the battery for at least 18 hours (30 hours max) before operating your vehicle for the first time.  Charge the battery for at least 14 hours after each use of the vehicle.  *It is necessary to charge the battery immediately after use.  It is damaging to the battery when it has been used and then sits without being charged.  After a full charge the battery can sit up to two-three months when not in use.

Battery life will vary depending on how you follow the Charging and Battery Care Instructions. It's also affected by the total number of hours the batteries are used. Average battery life is one to three years.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

The Power Wheels® 12V Quick Charger will not produce an output until it is plugged into a working Power Wheels® battery.  The charger needs to detect a battery before it starts charging, so no voltage will be present when testing it with a volt meter.

Due to the technical nature of Power Wheels® products, some Power Wheels® parts may only be installed by our authorized service centers, therefore we’re unable to provide repair manuals or diagrams. Power Wheels® has independently owned and operated authorized service centers that carry replacement parts, batteries, and chargers in addition to repairing vehicles in or out of warranty. Our Service Center locator will assist you in finding one of our authorized service centers in your area as well as provide you website addresses for service centers that offer on-line shopping.

If your vehicle was originally equipped with a Green 6v 6amp Power Wheels® battery, a Connector Converter may be used to allow the use of a Red 6V 9.5 amp Power Wheels® battery. 

Connector Converters should not be used on any product purchased before October of 1998. 

If you have any questions or would like to obtain a Connector Converter, please have your product number with you and contact Consumer Relations at 1-800-432-5437.

Click on the map icon in top left corner of screen. You can click on any of the icons to be taken to that particular area of the Test Facility.

The more you play the game, the more credits you earn. You can redeem credits in the workshop.  Your credits are listed in the top right corner of the screen.

• Touch the screen with your finger to move forward to the next page.
• If the game keeps freezing, try doing a hard reset. 
  • Click the home button on your iPad to get to the home screen.
  • Then double-click the home button again. The multitasking bar will appear. 
  • Touch the thumbnail of the Apptivity game until it wiggles, and then touch the minus button. 
  • Then click the home button again, and restart the game by clicking the thumbnail for the game on your home screen.

When the WWE Power Slammers figures are connected, cranked up and the head is pushed to start, they start to move, but then get caught or don’t move.

• For the Thunder Twisting figures, John Cena, Zack Ryder and Sheamus, make sure the arm is straight before you push the head to start the wrestling.  If the arm is bent it causes the figures to get caught and not wrestle.

• If you have inserted different colored wax sticks next to each other, you may get some color blending (in which the wax from the two adjacent sticks mix when creating the car body).

• From your iPad home screen, go to Settings, General, then Multitasking Gestures. Turn off Multitasking Gestures.
• Make sure that you do not press the car down on the iPad home button, as that will close the game.

After the figures are connected, cranked up and the head is pushed, the “wrestling” feature does not last long.

• Crank the lever clockwise until it clicks, usually about 11 times, for full power battling. 

• In order to create a solid one-colored car body, you must insert multiple wax sticks of the same color next to each other.

You can, but the adhesive should be applied to a clean, smooth, dry surface when the temperature is above 50°F (10°C). If the temperature is below 50°F, you can heat the surface with a hair dryer before application.