Due to the technical nature of Power Wheels® products, some Power Wheels® parts may only be installed by our authorized service centers, therefore we’re unable to provide repair manuals or diagrams. Power Wheels® has independently owned and operated authorized service centers that carry replacement parts, batteries, and chargers in addition to repairing vehicles in or out of warranty. Our Service Center locator will assist you in finding one of our authorized service centers in your area as well as provide you website addresses for service centers that offer on-line shopping.

Traction bands have been designed for and are included for use on specific single seat Jeep models to improve traction.  The unauthorized use of traction bands on other Power Wheels® vehicles will void the product worranty and may pose both safety and reliability issues including decreased motor and/or gearbox life.

Battery life will vary depending on how you follow the Charging and Battery Care Instructions. It's also affected by the total number of hours the batteries are used. Average battery life is one to three years.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

The Power Wheels® 12V Quick Charger will not produce an output until it is plugged into a working Power Wheels® battery.  The charger needs to detect a battery before it starts charging, so no voltage will be present when testing it with a volt meter.

If your vehicle was originally equipped with a Green 6v 6amp Power Wheels® battery, a Connector Converter may be used to allow the use of a Red 6V 9.5 amp Power Wheels® battery. 

Connector Converters should not be used on any product purchased before October of 1998. 

If you have any questions or would like to obtain a Connector Converter, please have your product number with you and contact Consumer Relations at 1-800-432-5437.

If the iXL™ handheld device power will not turn on, check the following:

• Make sure you have new batteries installed.
• Clean the battery compartment with a dry cotton swab or cloth. Make sure the gold contacts do not have any dust on them.
• If you're using an SD card, make sure it is propery installed.
• Make sure the handheld is open all the way. If the hinge switch is closed it can turn the handheld power off.

Please check the following:

• Remove the batteries.
• Clean the battery compartment with a dry cotton swab or cloth.  Make sure the gold contacts do not have any dust on them.
• Replace the batteries with four new alkaline batteries as indicated inside the battery compartment.

You should place the Apptivity Hot Wheels car on the screen in that location in order to play.

• Change batteries
• Check for obstructions around moving parts

You should pull the car back so that your car stays in that location on the screen.

• If your car body came out only partially completed, see instructional video or try the following:
• Ensure you are inserting enough wax sticks into the machine and they are positioned next to each other in the proper alignment (point side down).  Remember, it’s normal for one of the wax sticks to protrude from the top.
• Ensure the handle is pulled all the way down in one continuous motion and the injection is completed within 2-3 seconds until you hear “Complete.”

• Ensure the mold has been thoroughly cleaned before starting your cycle.

To clean the ink off of your car, rub it with a damp cloth and start again!

The action button is the button on the hood of the car that you can press down in order to start the game, activate weapons, enter buildings and other zones, and more.