Due to the technical nature of Power Wheels® products, some Power Wheels® parts may only be installed by our authorized service centers, therefore we’re unable to provide repair manuals or diagrams. Power Wheels® has independently owned and operated authorized service centers that carry replacement parts, batteries, and chargers in addition to repairing vehicles in or out of warranty. Our Service Center locator will assist you in finding one of our authorized service centers in your area as well as provide you website addresses for service centers that offer on-line shopping.

Make sure you charge the battery for at least 18 hours (30 hours max) before operating your vehicle for the first time.  Charge the battery for at least 14 hours after each use of the vehicle.  *It is necessary to charge the battery immediately after use.  It is damaging to the battery when it has been used and then sits without being charged.  After a full charge the battery can sit up to two-three months when not in use.

The Power Wheels® 12V Quick Charger will not produce an output until it is plugged into a working Power Wheels® battery.  The charger needs to detect a battery before it starts charging, so no voltage will be present when testing it with a volt meter.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

Battery life will vary depending on how you follow the Charging and Battery Care Instructions. It's also affected by the total number of hours the batteries are used. Average battery life is one to three years.

If your vehicle was originally equipped with a Green 6v 6amp Power Wheels® battery, a Connector Converter may be used to allow the use of a Red 6V 9.5 amp Power Wheels® battery. 

Connector Converters should not be used on any product purchased before October of 1998. 

If you have any questions or would like to obtain a Connector Converter, please have your product number with you and contact Consumer Relations at 1-800-432-5437.

Use the circular stencil tool to add detail to your artwork. First fully insert the pen until you hear/feel it click and adjust the spray nozzle until you get a nice even spray. Then plug the circular stencil tool directly onto the end of the airbrush tip. Rotate the stencil to select the artwork that you would like to apply. The art should be centered over the spray tip and applied to the car in close range.

• If you hear “Error,” ask an adult to unplug Car Maker from the wall, wait ten seconds and then plug it back in to reset. Car Maker may automatically go into the cooling cycle. Do not unplug during this time. If you continue to hear “Error” after multiple resets, this may be an indication of a mechanical problem with the door switch; please contact Consumer Services via service.mattel.com for assistance.

• Change batteries
• Check for obstructions around moving parts

After you’ve airbrushed your car, lower the turntable into the drying chamber by turning the handle on the far right counterclockwise toward the ground. Rotate the knob outside the chamber all the way to the rightmost setting to turn the fan on. Air will blow inside the drying chamber and dry off your car!

• You can customize your vehicle in the workshop.  Follow the green tool icon to find the workshop hangar.
• There are multiple types of customizations that you can make:
  • One-shots are one-time game modifiers that you can use to improve your performance, such as nitro bursts that give you faster speed.  However, after you use a one-shot, you no longer have it anymore.  You would need to unlock another one to use it again.
  • Add-ons are customizations that can be used forever on your vehicle, such as tires or weapons.  Once you have unlocked them, they are permanently available for your use.
• In order to modify your vehicle in the workshop, tap any icon in the circle with your finger and it will take you to the page where you can unlock it, if you have enough credits.
  • Those that are green are unlocked and your car is currently equipped with that item.

  • Those items that are orange are already unlocked, but your car is not currently equipped with that item.

  • Those that are grey are unearned.

• You can purchase more credits to unlock specific one-shot or add-on modifications. Once add-ons are purchased, they will always be available to equip your car.

The tutorial only plays once, but parts of it can be viewed again by clicking on the map icon on the top left corner of your screen.

• Yes, for best results, allow the wax to cool for a few minutes before opening the mold. Twist the mold slightly (as you would an ice cube tray) to break the wax free. You can also run the mold under cold water, which will help speed up the cooling process. If the car body is wet, be sure to dry it completely before applying labels. Remove car body from the mold within 10 minutes. If the body is left in the mold for any longer, the wax may begin to crack.

Push the handle on the far right counterclockwise all the way to the ground and the car platform will tip forward, allowing your car to roll out.