We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

Due to the technical nature of Power Wheels® products, some Power Wheels® parts may only be installed by our authorized service centers, therefore we’re unable to provide repair manuals or diagrams. Power Wheels® has independently owned and operated authorized service centers that carry replacement parts, batteries, and chargers in addition to repairing vehicles in or out of warranty. Our Service Center locator will assist you in finding one of our authorized service centers in your area as well as provide you website addresses for service centers that offer on-line shopping.

Battery life will vary depending on how you follow the Charging and Battery Care Instructions. It's also affected by the total number of hours the batteries are used. Average battery life is one to three years.

The Power Wheels® 12V Quick Charger will not produce an output until it is plugged into a working Power Wheels® battery.  The charger needs to detect a battery before it starts charging, so no voltage will be present when testing it with a volt meter.

Make sure you charge the battery for at least 18 hours (30 hours max) before operating your vehicle for the first time.  Charge the battery for at least 14 hours after each use of the vehicle.  *It is necessary to charge the battery immediately after use.  It is damaging to the battery when it has been used and then sits without being charged.  After a full charge the battery can sit up to two-three months when not in use.

We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle.  Use our Service Center Locator to find a service center near you.

If your vehicle was originally equipped with a Green 6v 6amp Power Wheels® battery, a Connector Converter may be used to allow the use of a Red 6V 9.5 amp Power Wheels® battery. 

Connector Converters should not be used on any product purchased before October of 1998. 

If you have any questions or would like to obtain a Connector Converter, please have your product number with you and contact Consumer Relations at 1-800-432-5437.

To clean the ink off of your car, rub it with a damp cloth and start again!

To cover existing paint or color you will need to apply multiple coats. First paint a thin, light coat and let it dry. Then repeat the process until you get the paint coverage you want.

You can combine your pens to get more color combinations. For example, you can get green by applying blue and yellow inks over each other. First apply a thin layer of one color until you get the desired coverage, then switch pens and apply an even layer of your second ink. Try making your own combinations!

First insert the flexible stencils into the frame with the built-in peg fitting. Connect the frame onto the four posts on top of the car decoration turntable, and then adjust the height of the frame for tall and low cars by using the two detent locations. Remember that in order to spray using stencil, the airbrush must face directly down over the top of the car and spray through the stencil.

You should hear/feel it click when you push the pen down into its slot on the spray gun.

Use the circular stencil tool to add detail to your artwork. First fully insert the pen until you hear/feel it click and adjust the spray nozzle until you get a nice even spray. Then plug the circular stencil tool directly onto the end of the airbrush tip. Rotate the stencil to select the artwork that you would like to apply. The art should be centered over the spray tip and applied to the car in close range.