Hot Wheels replacement parts are available at our
Parts Store.
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The Camera/Printer busy error appears when there is a communication error between the printer and the computer. To correct this issue:
- Close the software
- Open Control Panel
- Open the Printers & Faxes
- Double-click the Mattel Barbie Doll’D Up Nails Printer
- Delete any nail prints that are in the queue
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Click here to see the instructions on how to perform a hard factory reset on your tablet.
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No, The InteracTV system will not work with video game consoles.
X-Box is a registered trademark of Microsoft Corporation.
Playstation is a registered trademark of Sony Computer Entertainment, Inc.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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With the Mattel portfolio of multi-generational, iconic brands, Apptivity creates a new play experience for the modern, tech-savvy family.
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Click the link below and follow these instructions to update your Tech Touch Lightning McQueen.
https://service.mattel.com/us/Docs/Tech_Touch_Lightning_McQueen_Unlock.exe
- Click the "Download App" button to download the update to your PC.
- Click "Save" to save the app.
- Tech_Touch_Lightning_McQueen.zip will download to your Downloads folder. Double click this file.
- Click to “Run” the app if prompted by your Internet browser.
- A window may open, saying: “Windows protected your PC.” If you see this window, click “More Info”, then "Run Anyway,"
- The app should open.
- Make sure Tech Touch Lightening McQueen has batteries installed.
- Connect Tech Touch Lightning McQueen to PC with included USB cable.
- Press Tech Touch Lightning McQueen’s button to power him on. A USB symbol should appear.
- Click the “Update” button in app. Keep Tech Touch Lightning McQueen plugged in.
- When “Update Completed!” appears, exit the app.
- Unplug Tech Touch Lightning McQueen. Enjoy three (3) new race tracks from Cars 3 -- Midnight Run, Willy’s Butte, & Victory Lap!
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Click here for instructions on how to perform a hard factory reset on your nabi 2S tablet (including nabi Collector's Edition: The Force Star Wars tablets).
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Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.
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Any organization that works with children is one that we hold especially close to our heart. If you are an employee of a daycare, nursery school, hospital, school, or non-profit children’s organization, we’re here to help.
If you visit our website at www.matteltoystore.com and click on Discount Programs, then Charity Sales, you’ll find more information to help you out with your request. You can also email CharitySales@mattel.com or call 310-252-6880 for assistance with signing up.
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Please go to
service.mattel.com
to request replacement parts . Please store the adapters in the tool stand when not in use.
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The following steps will assist you in downloading an instructional video that, provides helpful tips on positioning your finger correctly.
- Download the video
- Click Save
- Save File to your Desktop
- When the download completes click Open
- Extract the video to your Desktop
- Locate the file on your Desktop and double-click on the video file to watch
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THE VIEW-MASTER® VR VIEWER IS NOT A PROTECTIVE CASE. The View-Master® viewer conforms to Mattel’s standard kid-safe drop tests.
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No. The Read With Me™ system will not work with video game consoles.
Xbox is a registered trademark of Microsoft Corporation. PlayStation is a registered trademark of Sony Computer Entertainment, Inc.
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Click here for the assembly video.
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We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle. Use our Service Center Locator to find a service center near you.
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Click here for instructions on how to perform a hard factory reset on either a 20" nabi Big Tab or a 24" nabi Big Tab.
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No. Mattel meets or exceeds all safety guidelines developed and enforced by the Consumer Product Safety Commission, a government regulatory agency. For additional information on safety and sustainability, consumers can go to our website http://citizenship.mattel.com and then click on Safe and Sustainable Products.
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Click here for instructions on how to perform a hard factory reset on your nabi Elev-8 tablet?
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