Thank
you for your interest in becoming a toy tester! We test new products all
the time, so we need our toy testers to live close to our Play Lab in East
Aurora, NY, or our Imagination Center in El Segundo, CA, so they can be called
in on short notice.
If
your little one is five or younger, and you both live within 50 miles of
Fisher-Price in East Aurora, NY, please visit our website at https://www.fpcastandplaycrew.com.
Once there, just fill out the form to register. If you have any questions about
the Play Lab, you can jump to our FAQ section by clicking here: https://www.fpcastandplaycrew.com.
If you and your family are interested in testing toys or participating in focus groups, and you reside in the United Sates, you can learn more on our website, and register your family for future opportunities: Mattel Imagination Center, El Segundo, CA.
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Yes, click the gear shaped icon in the main menu. Next, click the print icon. The program will display thumbnail images of the pages. Select a page you want to print and it will be displayed for printing, using your pdf program (like Adobe Acrobat). Make sure you have paper in printer. Print using the default setting to make sure page is printed at correct size. Each printed sheet will have 2 activity pages.
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Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the key words below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Our helpful Assembly and Set-up Video walks you through everything you need to know to get your little cyclist spinning. You can view the video on our website — scroll down the page for that and other helpful video tips!
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While we don’t have coupon offers available, you can still visit our website and use the “Find at Retail” button to track down all the toys and gear on your list. Once you’ve located a store near you, you might want to check local listings to see if they have any sales or coupon offers.
You also won’t want to miss out on becoming part of our online family. As a member of the family, you’ll receive our newsletter, which includes the latest updates about our brand, events, and products.
Sign up on our websites at:
https://shop.mattel.com/shop
https://www.fisher-price.com/en_US/index.html (US)
http://www.fisher-price.com/en_CA/index.html (Canada)
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- Insert the test card. If the DVD skips to the test screen, press each letter A-I on the test card and wait for the corresponding letter to light up on the TV screen before pressing the next letter. If each of the letters successfully lights up, press each of the two arrow buttons and wait for the arrow button to light up on the TV screen before pressing the next arrow button.
- If all the buttons light up, remove the test card. The footage should now display a screen with 3 activity cards on it (menu screen). If so, you have successfully programmed the controller.
- Insert an activity card you are now ready to play. See the "Playing with InteracTV" section of your manual.
- If all the buttons do not light up or you return to the menu screen when the card is removed (the controller is only partially functional), it is possible there is a different code which will give the controller full functionality. Try programming a different code using one of the two programming methods. See Programming the remote using Manufacturer’s codes section or Programming the unit using the manual search method section of your manual.
- If you have exhausted all the codes and none of them gives you full functionality, (changing a macro may help) see the "Using Macros" section of your manual.
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Click here for the assembly video.
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If you are are using Version 2.0 or lower, please note that this version of Engine Activities will no longer be supported.
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Please restart the Smart Remote programming process, and retest the controller. If this method is unsuccessful, please check the latest DVD code list to find the proper code for your DVD player. The latest code listing can be found at www.service.fisher-price.com. Also, if you do not have your quick setup sheet, you can download it at www.service.fisher-price.com. Please try setting up your Read With Me™ again using this Smart Remote method and quick setup sheet.
Here are some tips that may help you during the quick setup: Make sure you are using fresh alkaline batteries inside your Read With Me™ controller.
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If you have followed the instructions on the quick setup sheet and your Read With Me ™ controller is still not working with your DVD player, try the setup again from the beginning.
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It is possible that one of the signals did not register when pressed on your DVD player’s remote.
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When pressing the numbers on your DVD remote be sure to wait for the audio prompt to finish and the LED on the Read With Me™ controller turns on.
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IMPORTANT, PLEASE READ THIS SECTION FIRST: The instructions below are only intended for users of Version 3.0 or higher. If you have are using Version 2.0 or lower, please note that the product has moved, and the same app is now available as Thomas & Friends: Engine Activity Fun -- please download the new version here: https://itunes.apple.com/us/app/thomas-friends-engine-activity/id623385416?ls=1&mt=8.
For Version 3.0 or higher users ONLY: As you continue to purchase packs, you will unlock cards for your match card collection. To see which cards you already have, go to the match game and tap the Thomas icon in the bottom right corner of the screen. From here, you can view and interact with your cards, or purchase more for your collection!
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IMPORTANT, PLEASE READ THIS SECTION FIRST: The instructions below are only intended for users of Version 3.0 or higher. If you have are using Version 2.0 or lower, please note that the product has moved, and the same app is now available as Thomas & Friends: Engine Activity Fun -- please download the new version here: https://itunes.apple.com/us/app/thomas-friends-engine-activity/id623385416?ls=1&mt=8.
For Version 3.0 or higher users ONLY: Because Engine Activities is universal, you should be able to run all purchased packs on iPad and iPhone, without needing to buy them again. To access an already purchased pack on a different device, simply tap the “Buy” icon on the second device. The app will recognize that you already own those activities, and you will be prompted to begin the download free of charge.
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