Please check the following:

• Remove the batteries.
• Clean the battery compartment with a dry cotton swab or cloth.  Make sure the gold contacts do not have any dust on them.
• Replace the batteries with four new alkaline batteries as indicated inside the battery compartment.

You can combine your pens to get more color combinations. For example, you can get green by applying blue and yellow inks over each other. First apply a thin layer of one color until you get the desired coverage, then switch pens and apply an even layer of your second ink. Try making your own combinations!

In the last few years we have seen a tremendous increase in the number of people interested in collecting Hot Wheels cars.  Among collectors, some cars are more popular than others, which can make them more difficult to find.  As a manufacturer, Mattel does not operate a complete customer sales department so our products are sold primarily through retail stores.  However, please check out www.hotwheelsshop.com for some collectible items being sold there. 

• Yes, for best results, allow the wax to cool for a few minutes before opening the mold. Twist the mold slightly (as you would an ice cube tray) to break the wax free. You can also run the mold under cold water, which will help speed up the cooling process. If the car body is wet, be sure to dry it completely before applying labels. Remove car body from the mold within 10 minutes. If the body is left in the mold for any longer, the wax may begin to crack.

The Hot Wheels Car Maker Troubleshooting Guide will help with any questions that arise during the car making process.

If the iXL™ handheld device power will not turn on, check the following:

• Make sure you have new batteries installed.
• Clean the battery compartment with a dry cotton swab or cloth. Make sure the gold contacts do not have any dust on them.
• If you're using an SD card, make sure it is propery installed.
• Make sure the handheld is open all the way. If the hinge switch is closed it can turn the handheld power off.

• If you hear “Error,” ask an adult to unplug Car Maker from the wall, wait ten seconds and then plug it back in to reset. Car Maker may automatically go into the cooling cycle. Do not unplug during this time. If you continue to hear “Error” after multiple resets, this may be an indication of a mechanical problem with the door switch; please contact Consumer Services via service.mattel.com for assistance.

In order for the Wild Thing™ to operate correctly, there must be weight in the seat. When your child leans forward in the seat or lifts their bottom off the seat, the seat switch will open and the vehicle will stop. For best results, make sure your little one stays seated at all times with their back against the seat.

• You need to hold the door closed and press the button above it to lock the door. Do not try to open the door during the heating or cooling cycle when it is locked.

On the underside of the launcher, each end of the rubber band should be wrapped around a peg on each side of the main launcher and then doubled up and hooked around the center tab of the moveable portion of the launcher.

Here is a picture of an assembled rubber band launcher!

Click the link below and follow these instructions to update your Tech Touch Lightning McQueen.

https://service.mattel.com/us/Docs/Tech_Touch_Lightning_McQueen_Unlock.exe

1. Click the "Download App" button to download the update to your PC.
2. Click "Save" to save the app.
3. Tech­_Touch_Lightning_McQueen.zip will download to your Downloads folder. Double click this file.
4. Click to “Run” the app if prompted by your Internet browser.
5. A window may open, saying: “Windows protected your PC.” If you see this window, click “More Info”, then "Run Anyway,"
6. The app should open.
7. Make sure Tech Touch Lightening McQueen has batteries installed.
8. Connect Tech Touch Lightning McQueen to PC with included USB cable.
9. Press Tech Touch Lightning McQueen’s button to power him on. A USB symbol should appear.
10. Click the “Update” button in app. Keep Tech Touch Lightning McQueen plugged in.
11. When “Update Completed!” appears, exit the app.
12. Unplug Tech Touch Lightning McQueen. Enjoy three (3) new race tracks from Cars 3 -- Midnight Run, Willy’s Butte, & Victory Lap!

Battery power in the iXL™ handheld device is low.  Remove and replace all batteries with four, new "AA" (LR6) alkaline batteries.

Follow the steps below:

 

•  Confirm the Batmobile vehicle’s battery is charged and the power is turned “ON”

•  Confirm the Batmobile RC Controller App is installed, and open the app.

•  Once the app is open, Select “Novice Pilot” and follow the following on screen instructions.

•  Tap the “Default Password” button to copy

•  Tap on “WiFi Settings” to access your mobile device’s Settings Menu

•  Once in your device’s Settings Menu, navigate to “WiFi Settings”

•  Once in “WiFi Settings”, confirm your WiFi is turned “ON”

•   Select the “Batmobile” WiFi network.  It will be labeled with four alphanumeric characters followed by “-Batmobile”.  EX:  “1234-Batmobile” 

•   Paste your default password into the field, and tap “JOIN”

•   Once the Batmobile WiFi network is joined, navigate back to the Batmobile RC Controller application.

•   After a moment, a new, randomized password will be generated for your security.

•   Tap the new password button to copy

•   Tap on “WiFi Settings” to access your mobile device’s Settings Menu

•   Once in your device’s Settings Menu, navigate to “WiFi Settings”

•   You will be automatically disconnected from the Batmobile WiFi.  Select it again to connect.

•   Paste the unique password into the field, and tap “JOIN”

•   Once the Batmobile WiFi network is joined, navigate back to the Batmobile RC Controller application.

•   The Batmobile vehicle controls and video feed will appear, and the WiFi setup process is complete.

If you receive an error message during printing, turn off the Monster Maker using the power switch.  Wait a few seconds and turn it back on.  Restart the app.

The Camera/Printer has failed error appears when there is a communication error between the printer and the computer. To correct this issue:

• Close the software
• Unplug and re-plug in the power cord and USB
• Wait for the printer to turn on
• Restart the software

It is possible that the units simply need to be reset or paired.

1. Press the pairing button on the side of the receiver with a paperclip until the power button L.E.D. blinks and the range indicator turns on.

2. Press the pairing button on the back of the transmitter with a paperclip until the receiver range indicator turns off.

If all codes in the instruction manual have been tried unsuccessfully or your brand of DVD player is not listed, it is possible that the code for your DVD player may still be in the controller. You may be able to find the code using the manual search method.

1. Make sure the controller has good batteries and slide the 3 position memory switch on the back of the controller to the desired memory position.
2. Insert the compilation DVD into the DVD player and turn on the DVD player and TV.
3. Insert the programming card into the controller, the green light should blink twice.
4. Point the controller at the DVD player and press the left arrow key.
5. Continue to press the left arrow key at a 1 second interval. Be sure to watch to see if the power to the DVD player turns off.
6. If the power to the DVD player turns off stop and remove the programming card. Turn the DVD player back on. Play the disk and allow the DVD footage to play through until it gets to the screen, which shows the 5 different activity cards.
7. Insert the test card into the controller, the green light should blink twice.
8. The DVD should skip to the test screen, if it does not remove the test card and re-insert the programming card and continue from step 5.

   This process may take a while. If you press the left arrow button more than 300 times and the green light no longer blinks, it is possible that your DVD player's code is not supported by this version of the controller. Verify version and if new version includes more codes for their DVD player. If so, send a new controller. If no new codes have been added to their brand of DVD player, you will need to follow the service policy, return for voucher or refund.

If the test card skips to the footage, which resembles the test card then proceed with testing the controller. See Testing the unit section of your manual or quick set up instructions.

To see how you connect the Barbie® Doll’d Up Nails™ digital nail printer to your computer, follow these steps to download an instructional video (written instructions can be found below):

• Download the video
• Click Save
• Save File to your Desktop
• When the download completes click Open
• Extract the video to your Desktop
• Locate the file on your Desktop and Double-Click on the video file to watch

Driver Installation Instructions (Note: Do Not Plug the printer into the computer until the software is installed.)

• Install the software
• Plug the printer into the power outlet and then the computer
• If your computer doesn't recognize the printer, unplug the USB cable, wait a few seconds and reconnect
• If problems persist, please consult the troubleshooting section of the instruction manual

You will need to perform a factory reset of the Batmobile RC vehicle. **The Batmobile needs to be on all four wheels to do the reset.** The battery compartment is located on the left side of the vehicle. Remove the battery door and locate the small hole on the bottom left hand corner of the battery housing.  While the Batmobile vehicle is turned ON, insert and press down the reset button located in the recessed area for 10 full seconds using a paperclip or similar sized tool.  After holding down for 10 full seconds, release the button, wait 3 seconds and then cycle the Batmobile OFF and then back ON, and follow the "new user" instructions to connect to the Batmobile in the Batmobile RC Controller app.

Connect the controller to a powered USB port with the supplied USB cable. Attach the power cable located inside the controller to Barbie™ Star Light Adventure RC Hoverboard. Set the toy to OFF position and controller in “charging” position (left). Charging light should be in red and turns green when it is fully charged.