You will need to perform a factory reset of the Batmobile RC vehicle. **The Batmobile needs to be on all four wheels to do the reset.** The battery compartment is located on the left side of the vehicle. Remove the battery door and locate the small hole on the bottom left hand corner of the battery housing. While the Batmobile vehicle is turned ON, insert and press down the reset button located in the recessed area for 10 full seconds using a paperclip or similar sized tool. After holding down for 10 full seconds, release the button, wait 3 seconds and then cycle the Batmobile OFF and then back ON, and follow the "new user" instructions to connect to the Batmobile in the Batmobile RC Controller app.
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If this occurs during the Hello Barbie™ setup process, make sure the doll is properly charged. Hello Barbie™ should remain in the charging station and connected to power during the setup.
When putting Hello Barbie™ into connection mode, make sure you see white flashing lights (they may also look light blue) If the lights flash (royal) blue, Hello Barbie™ has been reset and will automatically say "My batteries need to recharge. Please connect me to the charging station." Connect Hello Barbie™ to the charger and continue putting her into connection mode.
If this occurs during conversations or red lights appear, connect Hello Barbie™ to her charger, make sure that the charging cable is firmly connected to the doll, and that the orange charging indicator is illuminated.
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The Camera/Printer has failed error appears when there is a communication error between the printer and the computer. To correct this issue:
- Close the software
- Unplug and re-plug in the power cord and USB
- Wait for the printer to turn on
- Restart the software
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Treasure Hunt cars are Hot Wheels basic cars, produced in smaller quantities than our other basic cars, that incorporate special decorations and/or special wheels. Treasure Hunt cars are randomly packed out in our basic car assortments, so when you find one in a store you've found a real treasure!
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- Connect the handheld device to your computer.
- Open it and turn power on.
- Go to the My Library section of iXL™ Compuer Software.
- Drag and drop the songs into the order you would like them to play.
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The Imaginext® DC Super Friends™ RC Transforming Bat Bot’s remote is shipped without batteries, so please be sure to place two AAA batteries into the remote. Also, there is a clear plastic packaging tab that is attached to the outer leg of the non-battery leg of the robot. The tab should come out of the leg when removed from the box; however, it’s possible that a piece of the plastic remained in the slot on the leg. Please check the slot, which is located behind the front wheel. If you see clear plastic protruding from the slot, carefully remove it with tweezers, and turn the toy off and on again. This should clear the slot and make the toy function as it normally should.
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In career mode or exhibition mode, look for black track-pad with chevron arrows at bottom or side of the screen. Move your figure back and forth along the track-pad rapidly to grapple, pin, or toss a Superstar out of the ring.
In the specialty matches, move your figure back-and forth along the track-pad rapidly to catch up to the opposing Superstar, or to increase your power against him.
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There are a lot of different trophies awarded to racers by the Hot Wheels Racing Ciruit™, each for a different reason. Here are the trophies you can win, along with the keys to winning them! Champion:
- Master the track by coming in first to unlock the Champion Trophy!
Brawler:
- Do the most damage in a single race and unlock the Brawler Trophy!
Collector:
- Grab all three coins in a race and unlock the Collector Trophy!
Pacifist:
- Win a race without using your weapons and earn the Pacifist Trophy!
Hide and Seek:
- Find the hidden trophy on the racetrack and win the Hide and Seek Trophy!
Beat That! :
- Accept a Beat That Challenge and win the race to unlock the Beat That Trophy!
Beat That II :
- Challenge a friend to a Beat That Challenge and win and you'll unlock the Beat That II Trophy!
Mystery:
- Obviously, this one is a mystery. We're not telling!
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A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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- Make sure the iXL™ Computer Software is installed on your computer.
- Connect the handheld device to your computer and turn the power on.
- You may need to replace the batteries in your handheld device.
- Unplug the USB cable from the USB port on your computer, and reinsert it into another USB port on your computer.
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Open the Console Test Application found in the following location in the Start menu:
- All Programs.
- Fisher-Price Folder.
- Digital Arts and Crafts Studio.
- Utilities folder.
Please note, the Digital Arts and Crafts Studio has hundreds of different test points. The software will not indicate “PASS” or “Failed” until all are tested. To save time we suggest testing should start with the tool or option that was not working correctly.
For best results with the test tool, if the Digital Arts and Crafts Studio as “crashed” we advise you to unplug the Digital Arts and Crafts Studio and turn off the computer. With the power off, plug the Digital Arts and Crafts Studio back in and turn the power on again. This will give the test tool a fresh start.
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Each Superstar has his own signature move, offense/defense ranks, signature Superstar entrance, and digital object to use in-game during power play mode (objects are only available in career mode).
After each match, win or lose, you earn experience points which can be applied to upgrade your Superstar’s offense or defense capabilities.
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To control the Batmobile with another device, you will need to perform a factory reset of the Batmobile RC vehicle. **The Batmobile needs to be on all four wheels to do the reset.** The battery compartment is located on the left side of the vehicle. Remove the battery door and locate the small hole on the bottom left hand corner of the battery housing. While the Batmobile vehicle is turned ON, insert and press down the reset button located in the recessed area for 10 full seconds using a paperclip or similar sized tool. After holding down for 10 full seconds, release the button, wait 3 seconds and then cycle the Batmobile OFF and then back ON, and follow the "new user" instructions to connect to the Batmobile in the Batmobile RC Controller app.
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Our server has been receiving a high volume of traffic due to the holiday, which caused some users to experience
service issues. Our engineers managed to identify and resolve many of these issues, but intermittent problems may
still exist as we continue to increase capacity.
If you're still experiencing issues, we recommend that you power cycle the Barbie Hello Dreamhouse by turning the
Dreamhouse off for 15 seconds and then powering it back on.
We are very sorry for the inconvenience this has caused you and your family, and appreciate your patience as we
get this resolved.
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Connect the controller to a powered USB port with the supplied USB cable. Attach the power cable located inside the controller to Barbie™ Star Light Adventure RC Hoverboard. Set the toy to OFF position and controller in “charging” position (left). Charging light should be in red and turns green when it is fully charged.
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You automatically earn one virtual object with each figure you use. In power play mode, you can look at the drop down menu where as you win against each opponent, you also earn their object.
Put the object down on the “+” icon to unlock it. Once you have unlocked it, you can access it during future Power Play modes.
Items in blue are available to use. Items in grey are objects that you have not earned/unlocked with the specific Apptivity WWE Rumblers figure you are using. Objects in orange are those that you have selected to use.
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If all codes in the instruction manual have been tried unsuccessfully or your brand of DVD player is not listed, it is possible that the code for your DVD player may still be in the controller. You may be able to find the code using the manual search method.
- Make sure the controller has good batteries and slide the 3 position memory switch on the back of the controller to the desired memory position.
- Insert the compilation DVD into the DVD player and turn on the DVD player and TV.
- Insert the programming card into the controller, the green light should blink twice.
- Point the controller at the DVD player and press the left arrow key.
- Continue to press the left arrow key at a 1 second interval. Be sure to watch to see if the power to the DVD player turns off.
- If the power to the DVD player turns off stop and remove the programming card. Turn the DVD player back on. Play the disk and allow the DVD footage to play through until it gets to the screen, which shows the 5 different activity cards.
- Insert the test card into the controller, the green light should blink twice.
- The DVD should skip to the test screen, if it does not remove the test card and re-insert the programming card and continue from step 5.
This process may take a while. If you press the left arrow button more than 300 times and the green light no longer blinks, it is possible that your DVD player's code is not supported by this version of the controller. Verify version and if new version includes more codes for their DVD player. If so, send a new controller. If no new codes have been added to their brand of DVD player, you will need to follow the service policy, return for voucher or refund.
If the test card skips to the footage, which resembles the test card then proceed with testing the controller. See Testing the unit section of your manual or quick set up instructions.
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If your music does not appear on the iXL™ handheld device, check the following:
- You may have run out of storage space. Delete some content on the handheld device (using iXL™ Computer Software) or install an SD card (sold separately) to increase the storage space.
- You may not have transferred songs properly. Please be sure you use only iXL™ Computer Software to transfer content to the handheld device. Also, handheld device power must be ON and the handheld device must be open during the transfer process.
- The music file format is not correct. It must be MP3 or WMA format.
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Click the link below and follow these instructions to update your Tech Touch Lightning McQueen.
https://service.mattel.com/us/Docs/Tech_Touch_Lightning_McQueen_Unlock.exe
- Click the "Download App" button to download the update to your PC.
- Click "Save" to save the app.
- Tech_Touch_Lightning_McQueen.zip will download to your Downloads folder. Double click this file.
- Click to “Run” the app if prompted by your Internet browser.
- A window may open, saying: “Windows protected your PC.” If you see this window, click “More Info”, then "Run Anyway,"
- The app should open.
- Make sure Tech Touch Lightening McQueen has batteries installed.
- Connect Tech Touch Lightning McQueen to PC with included USB cable.
- Press Tech Touch Lightning McQueen’s button to power him on. A USB symbol should appear.
- Click the “Update” button in app. Keep Tech Touch Lightning McQueen plugged in.
- When “Update Completed!” appears, exit the app.
- Unplug Tech Touch Lightning McQueen. Enjoy three (3) new race tracks from Cars 3 -- Midnight Run, Willy’s Butte, & Victory Lap!
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To see how you connect the Barbie® Doll’d Up Nails™ digital nail printer to your computer, follow these steps to download an instructional video (written instructions can be found below):
- Download the video
- Click Save
- Save File to your Desktop
- When the download completes click Open
- Extract the video to your Desktop
- Locate the file on your Desktop and Double-Click on the video file to watch
Driver Installation Instructions (Note: Do Not Plug the printer into the computer until the software is installed.)
- Install the software
- Plug the printer into the power outlet and then the computer
- If your computer doesn't recognize the printer, unplug the USB cable, wait a few seconds and reconnect
- If problems persist, please consult the troubleshooting section of the instruction manual
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