A full listing of our high chairs and booster seats are available on Fisher-Price.com.

Tips for achieving the best curls are as follows:

1.       Use small sections of hair (the width of a girl’s pinky) to get the best results

2.       Apply tension as your wrap the curl – the tighter the hair is wrapped, the better the curl

3.       Hold for at least 10-15 seconds – the longer you hold, the better the curl

The Monster High Create A Monster Design Lab is designed to fit most Monster High® limbs with the exception of textured limbs or limbs with scales or fins.

The features of the band and Smart Charger will no longer function after October 31, 2018.

Additional red, purple, and black markers are available in the Monster Maker Primary Extension Pack, sold separately.

Elsa’s shoes are packed out separately in a poly bag that is taped to the packaging behind the doll.

No, unless you are playing with your fingers. Each figure can only be used in that specific character’s game.

Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.

Product manuals can be found online, by clicking here.

1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."  

2. Identify your product from the list of results.  

3. Click on the product image, and follow the link to download the manual. 

All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.

Our product manuals are available in Adobe^® Acrobat^® format (PDF). If you don’t have the free viewing software, Adobe^® Reader^®, this link will take you to their website for assistance.

Four AAA batteries are required, but are not included.

Hello Barbie™ can store up to three WiFi networks.  To add additional WiFi networks, please follow the steps below:

• Have the Hello Barbie™ Doll and the Companion App near one another
• Open the Hello Barbie™ Companion App on your device
• On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
• Follow the in-app steps to add additional WiFi Networks

• Fold the wings in half.  The purple wings with details (with lines) should face the front.  (Clicking noise will be heard to indicate that the wings are properly folded).
• When placing wings on doll, turn the doll so that the back of the doll is facing you. Snap the bigger clasp with flower pattern on the top while the smaller clasp snaps to the bottom. (Clicking noise will indicate it is snapped on correctly).  
• If done correctly, the top clasp will be right next to the flower borders (see Back Wings Image).
• If wings are snapped on correctly and the wings do not open, then move arms slightly forward (see “Slightly forward Arm” pictures).

 

No, Windows and Mac computers are supported only through USB.  Please connect Monster Maker to your computer with a standard A-to-B USB printer cable (not included).

When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.

 

Tap the pink heart icon to go back to the main menu where you can access another character’s game.

Propellers can be re-attached by following the instructions provided in the box. Be sure to match the color of the propellers to the axles and that the silver is on the top. Press the propeller gently into the clips of the axles.

From your iPad home screen, go to Settings, General, then Multitasking Gestures. Turn off Multitasking Gestures.

 

Make sure that you do not press the figure down on the iPad home button, as that will close the game.

When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.

 

The checklist icon is the green notepaper at the left side of the screen. Tap it to access the checklist.

The checklist will indicate your next task or assignment within the game.

Check the bottom of the base for debris, and wipe it with a clean, dry cloth.

 

Wipe your screen with a soft, dry cloth to ensure the best conductivity with the figure.

 

Make sure you are holding the figure in the right location in order for it to be recognized.  Hold it on the sides of the base where the black indented finger grips are.  Do not wear gloves or mittens since the base needs to come in contact with your fingertips.

Make sure that you are not placing the figure on the black or white frame around the iPad screen. You must keep the figure only within the screen area.

You can see your hybrids in the Dino Compound.

Limited edition dolls are produced in quantities of 35,000 or less and Collectible dolls are produced in quantities greater than 35,000. Exact production numbers are never released to the public.

Check the file type.  Barbie Doll'd Up Nails app does not support TIFF files.