Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Items that can be collected or interacted with have a glow around them. To collect an object, move the figure near the object or over it.
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The tattoo stickers for the Monster High® Create A Monster Design Lab are packaged in the drawer of the lab.
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Monster Maker is made for iPad Air, iPad mini with Retina display, iPad (4th generation), iPad mini, and iPad (3rd generation). iOS 7.0 or higher is required.
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Monster Maker is compatible with Samsung Galaxy Tab®, Samsung Galaxy Tab® 2, Samsung Galaxy Tab® 3, Samsung Galaxy Tab®, 8.9, Samsung Galaxy Tab® 10.1, Samsung Galaxy Note®, Google Nexus 7 (2012), Google Nexus 7 (2013), Google Nexus 10, Sony Xperia™ Tablet Z, Toshiba Excite™.
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If the software is not recognizing the doll is being plugged in try the following.
- Exit the software
- Unplug the Doll
- Plug doll back in.
- Start the software.
If the doll is still not recognized try these 2 steps.
- Change the batteries.
- Press the reset button above the dolls USB port
If you are still having problems, contact Customer Service at 1-888-892-6123.
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Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.
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Please go to
service.mattel.com
to request replacement parts . Please store the adapters in the tool stand when not in use.
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Retailers nationwide, subject to availability.
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You may use your High Chair in the upright position only with a child who has enough upper body control to sit up unassisted; 50 pounds maximum.
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Check the bottom of the base for debris, and wipe it with a clean, dry cloth.
Wipe your screen with a soft, dry cloth to ensure the best conductivity with the figure.
Make sure you are holding the figure in the right location in order for it to be recognized. Hold it on the sides of the base where the black indented finger grips are. Do not wear gloves or mittens since the base needs to come in contact with your fingertips.
Make sure that you are not placing the figure on the black or white frame around the iPad screen. You must keep the figure only within the screen area.
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Propellers can be re-attached by following the instructions provided in the box. Be sure to match the color of the propellers to the axles and that the silver is on the top. Press the propeller gently into the clips of the axles.
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The features of the band and Smart Charger will no longer function after October 31, 2018.
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A full listing of our high chairs and booster seats are available on Fisher-Price.com.
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Once you complete the game for one character, you can access the mini-games within that game again through the main menu.
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The serving tray is the insert that snaps in and out of the main tray. The serving tray is top rack dishwasher safe (or use the bottom rack - without using the drying cycle). The main tray that comes with these models is not dishwasher safe.
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Yes! You just need to go to the Dino Compound from the Command Center. Once you are in the Dino Compound, you'll see a console at the bottom of the screen. Select the hybrid you want to change, then click on the "Creator" button and it will take you to the Hybrid Creator so you can change your hybrid.
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You can, but you will only be able to play the initial portion of each character’s game unless you have Apptivity toy for that character.
To play without the toy, use two fingers to move around the screen, and a third finger to press the action button.
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The apps are designed for your device to go into the viewer in only one orientation. Rotate your device counter-clockwise to be sure that the top of your phone (the part where the earpiece is) is on the left before putting it into the View-Master® viewer.
The app will not function properly if your device has its orientation lock on. On iOS, swipe up from the bottom of your screen and check that this feature is OFF. Settings may vary for different Android Devices. The Orientation settings can usually be found in the Settings under the Display Settings function.
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