When the WWE Power Slammers figures are connected, cranked up and the head is pushed to start, they start to move, but then get caught or don’t move.

• For the Thunder Twisting figures, John Cena, Zack Ryder and Sheamus, make sure the arm is straight before you push the head to start the wrestling.  If the arm is bent it causes the figures to get caught and not wrestle.

Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.

Product manuals can be found online, by clicking here.

1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."  

2. Identify your product from the list of results.  

3. Click on the product image, and follow the link to download the manual. 

All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.

Our product manuals are available in Adobe^® Acrobat^® format (PDF). If you don’t have the free viewing software, Adobe^® Reader^®, this link will take you to their website for assistance.

We use beech and medium density fiberboard (engineered wood product) for our Thomas Wooden Railway products.

You can combine your pens to get more color combinations. For example, you can get green by applying blue and yellow inks over each other. First apply a thin layer of one color until you get the desired coverage, then switch pens and apply an even layer of your second ink. Try making your own combinations!

• First, ensure that the car is specifically meant for the Apptivity Hot Wheels game, and not a regular Hot Wheels car. You will be able to tell whether it is for Apptivity by looking for the contact points on the bottom of the car.
• Ensure that the contact points are extended rather than retracted. There is a button on the bottom of the car that allows you to switch between traditional Hot Wheels car play (retracted) and Apptivity mode (extended).
• Check the bottom of the car for debris, and wipe it with a clean, dry cloth.
• Wipe your screen with a soft, dry cloth to ensure the best conductivity with the car.
• Make sure you are holding the car in the right location in order for it to be recognized.
  • Hold it in the center and on the sides of the car while the tires are on the screen.
  • Make sure that you are not placing the car on the black or white frame around the iPad screen. You must keep the car only within the screen area.
  • Do not wear gloves or mittens since the car needs to come in contact with your fingertips.

You can, but the adhesive should be applied to a clean, smooth, dry surface when the temperature is above 50°F (10°C). If the temperature is below 50°F, you can heat the surface with a hair dryer before application.

After the figures are connected, cranked up and the head is pushed, the “wrestling” feature does not last long.

• Crank the lever clockwise until it clicks, usually about 11 times, for full power battling. 

Battery requirements can be found inside the battery compartment itself or toward the beginning of each product manual.

1. Enter the product number or toy name, or search by using the keywords below. Then click "Go." 

2. Identify your product from the list of results.  
 
3. Click on the product image, and follow the link to download the manual. 

Product numbers are listed on baby gear products in small print right near where the Fisher-Price® or Mattel® information is stamped.

All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.

Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.

• If you hear “Error,” ask an adult to unplug Car Maker from the wall, wait ten seconds and then plug it back in to reset. Car Maker may automatically go into the cooling cycle. Do not unplug during this time. If you continue to hear “Error” after multiple resets, this may be an indication of a mechanical problem with the door switch; please contact Consumer Services via service.mattel.com for assistance.

We stock replacement Little People figures, parts, and accessories in the Replacement Parts & Add-ons section of our service website.

Yes, all Fisher-Price® high chairs, booster seats, rockers, swings, activity centers, bassinets, play yards, sleepers, and infant bath tubs are JPMA certified.  
     

You can click here to visit the JPMA website for more information.

• Excess wax on the car body can be easily trimmed by hand or with the supplied design tool.

The more you play the game, the more credits you earn. You can redeem credits in the workshop.  Your credits are listed in the top right corner of the screen.

• If you cannot insert or remove the mold, locate the tabs on both sides of Car Maker (underneath handle), push them up and try again.

• Change batteries
• Check for obstructions around moving parts