No. If you notice a crack in the propellers, please contact Mattel Consumer Services for a replacement.

Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.

The battery pack is located on the doll’s back. Remove the skirt and vest, bend the doll’s arms gently if needed.  Unscrew the battery cover at the back with a Philips head screwdriver and replace. Be sure to dispose of batteries properly.

Check the file type.  Barbie Doll'd Up Nails app does not support TIFF files.

Fall 2016.

Four AAA batteries are required, but are not included.

Hello Barbie™ can store up to three WiFi networks.  To add additional WiFi networks, please follow the steps below:

• Have the Hello Barbie™ Doll and the Companion App near one another
• Open the Hello Barbie™ Companion App on your device
• On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
• Follow the in-app steps to add additional WiFi Networks

Before playing with the Star Light Adventure Galaxy Barbie® Doll & Flying Cat, be sure to keep hair pulled back and out of your face to avoid it getting caught in propellers.

If you hair gets caught in the propellers, release the button immediately to turn the toy off.  Take the propeller off to see if the hair can be slipped off the rotor or unwound more easily.

Retailers nationwide, subject to availability.

If you notice a crack in the propellers, do not operate toy. Dispose broken parts properly and contact Mattel Consumer Services for a replacement.

The Star Light Adventure Galaxy Barbie® Doll & Hover Cat will fly freely. The maximum distance it will fly is  18.5 inches from the doll. The flying pattern can be affected by elements such as wind or heat.

Limited edition dolls are produced in quantities of 35,000 or less and Collectible dolls are produced in quantities greater than 35,000. Exact production numbers are never released to the public.

Fully charged, the Star Light Adventure Galaxy Barbie® Doll & Flying Cat will fly for about 20 minutes.

To initially configure Hello Barbie™, please follow the steps below:

• Download the Companion App for your device from: https://toytalk.com/product/hello-barbie/
• Ensure your Hello Barbie™ doll is plugged in and is charging.  For best results, we recommend that Hello Barbie™ be as close to your Internet router as possible.
• Open the Companion App and follow the outlined step to create your Toy Talk account
• Follow the in-app steps to configure your WiFi network

Propellers can be re-attached by following the instructions provided in the box. Be sure to match the color of the propellers to the axles and that the silver is on the top. Press the propeller gently into the clips of the axles.

No. Mattel meets or exceeds all safety guidelines developed and enforced by the Consumer Product Safety Commission, a government regulatory agency. For additional information on safety and sustainability, consumers can go to our website http://citizenship.mattel.com and then click on Safe and Sustainable Products.

Be sure to fly the cat in an open area and not too close to other people. Also, do not put your fingers or any other objects in the propellers.

Please twist and turn the hair extension plug as you are inserting it into the hole that is located in the head of the Barbie® Hairtastic™ Cut & Style™ Barbie® Doll.

The Camera/Printer busy error appears when there is a communication error between the printer and the computer. To correct this issue:

• Close the software
• Open Control Panel
• Open the Printers & Faxes
• Double-click the Mattel Barbie Doll’D Up Nails Printer
• Delete any nail prints that are in the queue

Tips for achieving the best curls are as follows:

1.       Use small sections of hair (the width of a girl’s pinky) to get the best results

2.       Apply tension as your wrap the curl – the tighter the hair is wrapped, the better the curl

3.       Hold for at least 10-15 seconds – the longer you hold, the better the curl

If this occurs during the Hello Barbie™ setup process, make sure the doll is properly charged.  Hello Barbie™ should remain in the charging station and connected to power during the setup.

When putting Hello Barbie™ into connection mode, make sure you see white flashing lights (they may also look light blue) If the lights flash (royal) blue, Hello Barbie™ has been reset and will automatically say "My batteries need to recharge.  Please connect me to the charging station."  Connect Hello Barbie™ to the charger and continue putting her into connection mode.

If this occurs during conversations or red lights appear, connect Hello Barbie™ to her charger, make sure that the charging cable is firmly connected to the doll, and that the orange charging indicator is illuminated.