If the software is not recognizing the doll is being plugged in try the following.
- Exit the software
- Unplug the Doll
- Plug doll back in.
- Start the software.
If the doll is still not recognized try these 2 steps.
- Change the batteries.
- Press the reset button above the dolls USB port
If you are still having problems, contact Customer Service at 1-888-892-6123.
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From your iPad home screen, go to Settings, General, then Multitasking Gestures. Turn off Multitasking Gestures.
Make sure that you do not press the figure down on the iPad home button, as that will close the game.
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The Barbie™ Star Light Adventure RC Hoverboard will fly about 5 meters or 17 feet from the surface it launches from.
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Monster Maker is made for iPad Air, iPad mini with Retina display, iPad (4th generation), iPad mini, and iPad (3rd generation). iOS 7.0 or higher is required.
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Monster Maker is compatible with Samsung Galaxy Tab®, Samsung Galaxy Tab® 2, Samsung Galaxy Tab® 3, Samsung Galaxy Tab®, 8.9, Samsung Galaxy Tab® 10.1, Samsung Galaxy Note®, Google Nexus 7 (2012), Google Nexus 7 (2013), Google Nexus 10, Sony Xperia™ Tablet Z, Toshiba Excite™.
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Fall 2016.
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Check the bottom of the base for debris, and wipe it with a clean, dry cloth.
Wipe your screen with a soft, dry cloth to ensure the best conductivity with the figure.
Make sure you are holding the figure in the right location in order for it to be recognized. Hold it on the sides of the base where the black indented finger grips are. Do not wear gloves or mittens since the base needs to come in contact with your fingertips.
Make sure that you are not placing the figure on the black or white frame around the iPad screen. You must keep the figure only within the screen area.
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Four AAA batteries are required, but are not included.
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No, unless you are playing with your fingers. Each figure can only be used in that specific character’s game.
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Hello Barbie™ can store up to three WiFi networks. To add additional WiFi networks, please follow the steps below:
- Have the Hello Barbie™ Doll and the Companion App near one another
- Open the Hello Barbie™ Companion App on your device
- On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
- Follow the in-app steps to add additional WiFi Networks
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Before playing with the Star Light Adventure Galaxy Barbie® Doll & Flying Cat, be sure to keep hair pulled back and out of your face to avoid it getting caught in propellers.
If you hair gets caught in the propellers, release the button immediately to turn the toy off. Take the propeller off to see if the hair can be slipped off the rotor or unwound more easily.
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
Tap the purple lips to turn off either all sound or the music only.
Alternatively, you can turn off all sound on your iPad using the hardware switch on the side of your device.
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The tattoo stickers for the Monster High® Create A Monster Design Lab are packaged in the drawer of the lab.
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Items that can be collected or interacted with have a glow around them. To collect an object, move the figure near the object or over it.
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PC: Windows Vista, Windows 7, Windows 8, Windows 8.1, Intel® Core™ i3 Processor, 2 GB RAM
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You may use your High Chair in the upright position only with a child who has enough upper body control to sit up unassisted; 50 pounds maximum.
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Retailers nationwide, subject to availability.
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