If the software is not recognizing the doll is being plugged in try the following.
- Exit the software
- Unplug the Doll
- Plug doll back in.
- Start the software.
If the doll is still not recognized try these 2 steps.
- Change the batteries.
- Press the reset button above the dolls USB port
If you are still having problems, contact Customer Service at 1-888-892-6123.
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The apps are designed for your device to go into the viewer in only one orientation. Rotate your device counter-clockwise to be sure that the top of your phone (the part where the earpiece is) is on the left before putting it into the View-Master® viewer.
The app will not function properly if your device has its orientation lock on. On iOS, swipe up from the bottom of your screen and check that this feature is OFF. Settings may vary for different Android Devices. The Orientation settings can usually be found in the Settings under the Display Settings function.
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PC: Windows Vista, Windows 7, Windows 8, Windows 8.1, Intel® Core™ i3 Processor, 2 GB RAM
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If you receive an error message during printing, turn off the Monster Maker using the power switch. Wait a few seconds and turn it back on. Restart the app.
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Fall 2016.
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You may use your SpaceSaver High Chair in the upright position only by children capable of sitting up unassisted; 50 pounds maximum.
Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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Once you complete the game for one character, you can access the mini-games within that game again through the main menu.
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The features of the band and Smart Charger will no longer function after October 31, 2018.
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Fully charged, the Star Light Adventure Galaxy Barbie® Doll & Flying Cat will fly for about 20 minutes.
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Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
Tap the purple lips to turn off either all sound or the music only.
Alternatively, you can turn off all sound on your iPad using the hardware switch on the side of your device.
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Hello Barbie™ can store up to three WiFi networks. To add additional WiFi networks, please follow the steps below:
- Have the Hello Barbie™ Doll and the Companion App near one another
- Open the Hello Barbie™ Companion App on your device
- On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
- Follow the in-app steps to add additional WiFi Networks
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No. None of the features of the Sproutling device will function after October 31, 2018
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No, Windows and Mac computers are supported only through USB. Please connect Monster Maker to your computer with a standard A-to-B USB printer cable (not included).
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The Barbie™ Star Light Adventure RC Hoverboard will fly about 5 meters or 17 feet from the surface it launches from.
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Please go to
service.mattel.com
to request replacement parts . Please store the adapters in the tool stand when not in use.
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The serving tray is the insert that snaps in and out of the main tray. The serving tray is top rack dishwasher safe (or use the bottom rack - without using the drying cycle). The main tray that comes with these models is not dishwasher safe.
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