Hello Barbie™ can store up to three WiFi networks.  To add additional WiFi networks, please follow the steps below:

• Have the Hello Barbie™ Doll and the Companion App near one another
• Open the Hello Barbie™ Companion App on your device
• On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
• Follow the in-app steps to add additional WiFi Networks

·         The action button is the button on the top of the figure’s base that you can press down in order to advance dialogue, use your character’s special ability in the game, and interact with your environment. 

• Monster Maker is made for iPad Air, iPad mini with Retina display, iPad (4th generation), iPad mini, and iPad (3^rd generation).  iOS 7.0 or higher is required.

• Monster Maker is compatible with Samsung Galaxy Tab®, Samsung Galaxy Tab® 2, Samsung Galaxy Tab® 3, Samsung Galaxy Tab®, 8.9, Samsung Galaxy Tab® 10.1, Samsung Galaxy Note®, Google Nexus 7 (2012), Google Nexus 7 (2013), Google Nexus 10, Sony Xperia™ Tablet Z, Toshiba Excite™.

• Not compatible with mobile phones.

When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.

The map icon is the MH pendant at the top of the left side of the screen. Tap it to access the map.

The map has arrows pointing to where you should go next to complete your task. The various colored icon shows you where you currently are.

o    Blue = Frankie

o    Pink = Draculaura

o    Purple = Clawdeen

o    Turquoise = Lagoona

Skullette™ icons show you where non-player characters are located.

Always remove the marker from the Monster Maker when printing is complete.  Replace cap on marker immediately after use.  Store the markers in the tool stand, cap side down, when not in use.  If left uncapped, markers will dry out.  Markers can be partially restored by replacing the caps and storing them in the tool stand, cap side down, for 24 hours.  Use the included markers only with the Monster Maker.

From your iPad home screen, go to Settings, General, then Multitasking Gestures. Turn off Multitasking Gestures.

Make sure that you do not press the figure down on the iPad home button, as that will close the game.

If you want to come back to play later, simply lift up your fingers or the figure to get the pause menu.  Then press the iPad home button to minimize the app. 

You cannot go to the main menu to switch between characters without losing your progress.

Touch the screen with your finger or push the action button to move forward.

If the game keeps freezing, try doing a hard reset.  Click the home button on your iPad to get to the home screen. Then double-click the home button again. The multitasking bar will appear.  Touch the thumbnail of the Apptivity game until it wiggles, and then touch the minus button.  Then click the home button again, and restart the game by clicking the thumbnail for the game on your home screen.

Once you complete the game for one character, you can access the mini-games within that game again through the main menu.

Hello Barbie™ may occasionally encounter issues sending and receiving conversations.  The issues may be based on signal strength, roaming, or Internet congestion.  Usually the issues are brief and Hello Barbie™ will resume operation quickly.  This can also occur when Hello Barbie™ has been in connection mode for along time or has timed out after a long period of inactivity.  Turning Hello Barbie™ off and on again will enable the doll to resume normal activity.

This may also happen if Hello Barbie™ loses its WiFi connection.  Please take the following steps:

• Close the Companion App
• Go to your devise's WiFi settings
• Reconnect to your WiFi network

In addition, you may get this message if Hello Barbie's batteries are low.  If this is the case, please place Hello Barbie™ back on her charger.

Each Superstar has his own signature move, offense/defense ranks, signature Superstar entrance, and digital object to use in-game during power play mode (objects are only available in career mode).

After each match, win or lose, you earn experience points which can be applied to upgrade your Superstar’s offense or defense capabilities.

If this occurs during the Hello Barbie™ setup process, the WiFi SSID name or the WiFi password was possibly entered incorrectly.  Select the "Manage WiFi" option to add the correct SSID name and password.

If the issue occurs during conversations and/or Hello Barbie's lights are flashing yellow you may need to move the doll closer to the WiFi router/modem.  Hello Barbie's lights will flash yellow if the WiFi signal is getting weaker.

If this occurs during the Hello Barbie™ setup process, make sure the doll is properly charged.  Hello Barbie™ should remain in the charging station and connected to power during the setup.

When putting Hello Barbie™ into connection mode, make sure you see white flashing lights (they may also look light blue) If the lights flash (royal) blue, Hello Barbie™ has been reset and will automatically say "My batteries need to recharge.  Please connect me to the charging station."  Connect Hello Barbie™ to the charger and continue putting her into connection mode.

If this occurs during conversations or red lights appear, connect Hello Barbie™ to her charger, make sure that the charging cable is firmly connected to the doll, and that the orange charging indicator is illuminated.

• You can customize your vehicle in the workshop.  Follow the green tool icon to find the workshop hangar.
• There are multiple types of customizations that you can make:
  • One-shots are one-time game modifiers that you can use to improve your performance, such as nitro bursts that give you faster speed.  However, after you use a one-shot, you no longer have it anymore.  You would need to unlock another one to use it again.
  • Add-ons are customizations that can be used forever on your vehicle, such as tires or weapons.  Once you have unlocked them, they are permanently available for your use.
• In order to modify your vehicle in the workshop, tap any icon in the circle with your finger and it will take you to the page where you can unlock it, if you have enough credits.
  • Those that are green are unlocked and your car is currently equipped with that item.

  • Those items that are orange are already unlocked, but your car is not currently equipped with that item.

  • Those that are grey are unearned.

• You can purchase more credits to unlock specific one-shot or add-on modifications. Once add-ons are purchased, they will always be available to equip your car.