Due to the technical nature of Power Wheels® products, some Power Wheels® parts may only be installed by our authorized service centers, therefore we’re unable to provide repair manuals or diagrams. Power Wheels® has independently owned and operated authorized service centers that carry replacement parts, batteries, and chargers in addition to repairing vehicles in or out of warranty. Our Service Center locator will assist you in finding one of our authorized service centers in your area as well as provide you website addresses for service centers that offer on-line shopping.
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- Change batteries
- Check for obstructions around moving parts
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Do not place used batteries in your regular trash. Instead, return the battery to a federal or state approved lead-acid battery recycler. This may be a Power Wheels® Authorized Service Center or a local retailer of automotive batteries.
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The WWE Power Slammers Ring is supposed to get scuffed up after the figures wrestle, on purpose, to show “battle damage”.
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When the WWE Power Slammers figures are connected, cranked up and the head is pushed to start, they start to move, but then get caught or don’t move.
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For the Thunder Twisting figures, John Cena, Zack Ryder and Sheamus, make sure the arm is straight before you push the head to start the wrestling. If the arm is bent it causes the figures to get caught and not wrestle.
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The Power Wheels® 12V Quick Charger will not produce an output until it is plugged into a working Power Wheels® battery. The charger needs to detect a battery before it starts charging, so no voltage will be present when testing it with a volt meter.
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In order for the Wild Thing™ to operate correctly, there must be weight in the seat. When your child leans forward in the seat or lifts their bottom off the seat, the seat switch will open and the vehicle will stop. For best results, make sure your little one stays seated at all times with their back against the seat.
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We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle. Use our Service Center Locator to find a service center near you.
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We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle. Use our Service Center Locator to find a service center near you.
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After the figures are connected, cranked up and the head is pushed, the “wrestling” feature does not last long.
- Crank the lever clockwise until it clicks, usually about 11 times, for full power battling.
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Battery life will vary depending on how you follow the Charging and Battery Care Instructions. It's also affected by the total number of hours the batteries are used. Average battery life is one to three years.
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The WWE Power Slammers figures are difficult to connect at the arms the first couple of times. Each time you connect the figures, it will become easier and easier to connect.
The new figures released in the Fall 2013 will be easier to connect.
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For any issue with the Power Wheels® 12V Quick Charger please follow this Flow Chart.
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Traction bands have been designed for and are included for use on specific single seat Jeep models to improve traction. The unauthorized use of traction bands on other Power Wheels® vehicles will void the product warranty and may pose both safety and reliability issues including decreased motor and/or gearbox life.
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Make sure you charge the battery for at least 18 hours (30 hours max) before operating your vehicle for the first time. Charge the battery for at least 14 hours after each use of the vehicle. *It is necessary to charge the battery immediately after use. It is damaging to the battery when it has been used and then sits without being charged. After a full charge the battery can sit up to two-three months when not in use.
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We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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Follow the steps below:
• Confirm the Batmobile vehicle’s battery is charged and the power is
turned “ON”
• Confirm the Batmobile RC Controller App is installed, and open the
app.
• Once the app is open, Select “Novice Pilot” and follow the following
on screen instructions.
• Tap the “Default Password” button to copy
• Tap on “WiFi Settings” to access your mobile device’s Settings
Menu
• Once in your device’s Settings Menu, navigate to “WiFi Settings”
• Once in “WiFi Settings”, confirm your WiFi is turned “ON”
• Select the “Batmobile” WiFi network. It will be labeled
with four alphanumeric characters followed by “-Batmobile”. EX:
“1234-Batmobile”
• Paste your default password into the field, and tap “JOIN”
• Once the Batmobile WiFi network is joined, navigate back to the
Batmobile RC Controller application.
• After a moment, a new, randomized password will be generated
for your security.
• Tap the new password button to copy
• Tap on “WiFi Settings” to access your mobile device’s Settings
Menu
• Once in your device’s Settings Menu, navigate to “WiFi
Settings”
• You will be automatically disconnected from the Batmobile
WiFi. Select it again to connect.
• Paste the unique password into the field, and tap “JOIN”
• Once the Batmobile WiFi network is joined, navigate back to the
Batmobile RC Controller application.
• The Batmobile vehicle controls and video feed will appear, and
the WiFi setup process is complete.
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Each Superstar has his own signature move, offense/defense ranks, signature Superstar entrance, and digital object to use in-game during power play mode (objects are only available in career mode).
After each match, win or lose, you earn experience points which can be applied to upgrade your Superstar’s offense or defense capabilities.
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If you receive an error message during printing, turn off the Monster Maker using the power switch. Wait a few seconds and turn it back on. Restart the app.
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Within career mode matches, when either your energy or your opponent’s energy level is low, the game will engage “power play” mode. Within that mode, you can use a special digital object that comes with your Superstar.
This is also where you can use the physical objects that come with the Apptivity WWE Rumblers Starter Set.
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A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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It is possible that the units simply need to be reset or paired.
1. Press the pairing button on the side of the receiver with a paperclip until the power button L.E.D. blinks and the range indicator turns on.
2. Press the pairing button on the back of the transmitter with a paperclip until the receiver range indicator turns off.
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You automatically earn one virtual object with each figure you use. In power play mode, you can look at the drop down menu where as you win against each opponent, you also earn their object.
Put the object down on the “+” icon to unlock it. Once you have unlocked it, you can access it during future Power Play modes.
Items in blue are available to use. Items in grey are objects that you have not earned/unlocked with the specific Apptivity WWE Rumblers figure you are using. Objects in orange are those that you have selected to use.
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https://qservice.corp.mattel.com/us/Docs/>A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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If your vehicle was originally equipped with a Green 6v 6amp Power Wheels® battery, a Connector Converter may be used to allow the use of a Red 6V 9.5 amp Power Wheels® battery.
Connector Converters should not be used on any product purchased before October of 1998.
If you have any questions or would like to obtain a Connector Converter, please have your product number with you and contact Consumer Relations at 1-800-432-5437.
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The Camera/Printer has failed error appears when there is a communication error between the printer and the computer. To correct this issue:
- Close the software
- Unplug and re-plug in the power cord and USB
- Wait for the printer to turn on
- Restart the software
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Connect the controller to a powered USB port with the supplied USB cable. Attach the power cable located inside the controller to Barbie™ Star Light Adventure RC Hoverboard. Set the toy to OFF position and controller in “charging” position (left). Charging light should be in red and turns green when it is fully charged.
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If this occurs during the Hello Barbie™ setup process, make sure the doll is properly charged. Hello Barbie™ should remain in the charging station and connected to power during the setup.
When putting Hello Barbie™ into connection mode, make sure you see white flashing lights (they may also look light blue) If the lights flash (royal) blue, Hello Barbie™ has been reset and will automatically say "My batteries need to recharge. Please connect me to the charging station." Connect Hello Barbie™ to the charger and continue putting her into connection mode.
If this occurs during conversations or red lights appear, connect Hello Barbie™ to her charger, make sure that the charging cable is firmly connected to the doll, and that the orange charging indicator is illuminated.
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Our server has been receiving a high volume of traffic due to the holiday, which caused some users to experience
service issues. Our engineers managed to identify and resolve many of these issues, but intermittent problems may
still exist as we continue to increase capacity.
If you're still experiencing issues, we recommend that you power cycle the Barbie Hello Dreamhouse by turning the
Dreamhouse off for 15 seconds and then powering it back on.
We are very sorry for the inconvenience this has caused you and your family, and appreciate your patience as we
get this resolved.
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If all codes in the instruction manual have been tried unsuccessfully or your brand of DVD player is not listed, it is possible that the code for your DVD player may still be in the controller. You may be able to find the code using the manual search method.
- Make sure the controller has good batteries and slide the 3 position memory switch on the back of the controller to the desired memory position.
- Insert the compilation DVD into the DVD player and turn on the DVD player and TV.
- Insert the programming card into the controller, the green light should blink twice.
- Point the controller at the DVD player and press the left arrow key.
- Continue to press the left arrow key at a 1 second interval. Be sure to watch to see if the power to the DVD player turns off.
- If the power to the DVD player turns off stop and remove the programming card. Turn the DVD player back on. Play the disk and allow the DVD footage to play through until it gets to the screen, which shows the 5 different activity cards.
- Insert the test card into the controller, the green light should blink twice.
- The DVD should skip to the test screen, if it does not remove the test card and re-insert the programming card and continue from step 5.
This process may take a while. If you press the left arrow button more than 300 times and the green light no longer blinks, it is possible that your DVD player's code is not supported by this version of the controller. Verify version and if new version includes more codes for their DVD player. If so, send a new controller. If no new codes have been added to their brand of DVD player, you will need to follow the service policy, return for voucher or refund.
If the test card skips to the footage, which resembles the test card then proceed with testing the controller. See Testing the unit section of your manual or quick set up instructions.
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In career mode or exhibition mode, look for black track-pad with chevron arrows at bottom or side of the screen. Move your figure back and forth along the track-pad rapidly to grapple, pin, or toss a Superstar out of the ring.
In the specialty matches, move your figure back-and forth along the track-pad rapidly to catch up to the opposing Superstar, or to increase your power against him.
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Click the link below and follow these instructions to update your Tech Touch Lightning McQueen.
https://service.mattel.com/us/Docs/Tech_Touch_Lightning_McQueen_Unlock.exe
- Click the "Download App" button to download the update to your PC.
- Click "Save" to save the app.
- Tech_Touch_Lightning_McQueen.zip will download to your Downloads folder. Double click this file.
- Click to “Run” the app if prompted by your Internet browser.
- A window may open, saying: “Windows protected your PC.” If you see this window, click “More Info”, then "Run Anyway,"
- The app should open.
- Make sure Tech Touch Lightening McQueen has batteries installed.
- Connect Tech Touch Lightning McQueen to PC with included USB cable.
- Press Tech Touch Lightning McQueen’s button to power him on. A USB symbol should appear.
- Click the “Update” button in app. Keep Tech Touch Lightning McQueen plugged in.
- When “Update Completed!” appears, exit the app.
- Unplug Tech Touch Lightning McQueen. Enjoy three (3) new race tracks from Cars 3 -- Midnight Run, Willy’s Butte, & Victory Lap!
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