Hello Barbie™ may occasionally encounter issues sending and receiving conversations. The issues may be based on signal strength, roaming, or Internet congestion. Usually the issues are brief and Hello Barbie™ will resume operation quickly. This can also occur when Hello Barbie™ has been in connection mode for along time or has timed out after a long period of inactivity. Turning Hello Barbie™ off and on again will enable the doll to resume normal activity.
This may also happen if Hello Barbie™ loses its WiFi connection. Please take the following steps:
- Close the Companion App
- Go to your devise's WiFi settings
- Reconnect to your WiFi network
In addition, you may get this message if Hello Barbie's batteries are low. If this is the case, please place Hello Barbie™ back on her charger.
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No, unless you are playing with your fingers. Each figure can only be used in that specific character’s game.
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Each character has a special ability that allows them to do unique actions within their world. It is able to be activated when the base glows on screen and there is a humming sound effect; at that point you can press the action button on the base of the figure.
o Frankie’s special ability is to electrify objects.
o Draculaura’s is to hang from the ceiling.
o Lagoona’s is to clear murky water.
o Clawdeen’s is to follow a scent trail.
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IMPORTANT, PLEASE READ THIS SECTION FIRST: The instructions below are only intended for users of Version 3.0 or higher. If you have are using Version 2.0 or lower, please note that the product has moved, and the same app is now available as Thomas & Friends: Engine Activity Fun -- please download the new version here: https://itunes.apple.com/us/app/thomas-friends-engine-activity/id623385416?ls=1&mt=8.
For Version 3.0 or higher users ONLY: Because Engine Activities is universal, you should be able to run all purchased packs on iPad and iPhone, without needing to buy them again. To access an already purchased pack on a different device, simply tap the “Buy” icon on the second device. The app will recognize that you already own those activities, and you will be prompted to begin the download free of charge.
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If this occurs during the Hello Barbie™ setup process, the WiFi SSID name or the WiFi password was possibly entered incorrectly. Select the "Manage WiFi" option to add the correct SSID name and password.
If the issue occurs during conversations and/or Hello Barbie's lights are flashing yellow you may need to move the doll closer to the WiFi router/modem. Hello Barbie's lights will flash yellow if the WiFi signal is getting weaker.
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Each character has her own unique adventure taking place in the world of Monster High. Gameplay includes collecting objects, and playing mini-games to advance the story:
o Draculaura™ wins a group of spirited creatures at the Monster High carnival, and they run wild, terrorizing the school. To spare Clawd from eternal detention, Draculaura searches for a way to get them under control and discovers their true freaky-fab nature in the process.
o When a science experiment goes awry in Mr. Hack’s class, Frankie has a high voltage energy interaction with Otto Maton. She is sparking at the bolts to stitch things up after this revoltage exchange of energy and ultimately finds a chic solution.
o Due to a Cupid mishap, Clawdeen accidentally becomes the furrocious object of Manny Taur’s affections. His bullying style of courtship leaves Clawdeen picking up the pieces of the messes he makes. To reclaim her boy-free independence, Clawdeen must reverse Cupid's spell.
o Lagoona thinks something is fishy when Gil tries to avoid her. She soon learns that he has the Blue Flu and is fleeing in the other direction to keep her from getting sick. Determined to help, she finds a way to stand by her man (errr…fish).
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
Tap the pink heart icon to go back to the main menu where you can access another character’s game.
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Each Superstar has his own signature move, offense/defense ranks, signature Superstar entrance, and digital object to use in-game during power play mode (objects are only available in career mode).
After each match, win or lose, you earn experience points which can be applied to upgrade your Superstar’s offense or defense capabilities.
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The new iPad Air and iPad Mini Retina are not compatible with the Barbie Digital Makeover app.
There is a known issue with iPad Air and iPad Mini Retina devices that is preventing the Barbie Digital Makeover App from functioning properly. We are aware of this issue and we are doing our best to resolve the situation and we will update the app as soon as a fix is available. We do not have a timeframe as to when it will be updated.
The product is compatible with iPad 2, iPad (3rd Generation), iPad (4th Generation) and iPad mini.
iPad is a trademark of Apple Inc., registered in the U.S. and other countries.
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· The action button is the button on the top of the figure’s base that you can press down in order to advance dialogue, use your character’s special ability in the game, and interact with your environment.
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Within career mode matches, when either your energy or your opponent’s energy level is low, the game will engage “power play” mode. Within that mode, you can use a special digital object that comes with your Superstar.
This is also where you can use the physical objects that come with the Apptivity WWE Rumblers Starter Set.
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Apptivity is currently only compatible with iPad, iPad 2 and the new iPad. Some Fisher-Price Apptivity items are compatible with iPhone or iPod Touch. Be sure to check toy packaging to see which devices are compatible for your specific toy.
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You can, but you will only be able to play the initial portion of each character’s game unless you have Apptivity toy for that character.
To play without the toy, use two fingers to move around the screen, and a third finger to press the action button.
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During the setup process your device is connected to your new Hello Barbie™. If the Hello Barbie™ Companion App is closed while Hello Barbie™ is still connected to your device, the "Connection Error" will appear. Please take the following steps:
- Close the Companion App
- Go to your device's WiFi settings
- Reconnect to your WiFi network, Re-open the Barbie Companion App
The error should be resolved and you can continue the setup process. In some cases, you may have to start over.
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It's easy to save your paintings to your iPad or iPhone. Once your artwork is complete, tap the arrow icon in the upper right corner of the screen. From here, you will be prompted to save your painting to your Photos library. Tap "Yes" and the painting will be stored in the "Photos" application on your device.
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