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Use your Email app to create a message, then browse your Photo app to find the photo and attach it to the email.
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For best results, make sure doll parts are clean and dry before installing in Monster Maker. If your design did not print completely, erase ink using the provided sponge. Add water and a little dish soap (not included) and rub with the sponge until the ink is removed. Dry the doll part thoroughly before putting it back in the Monster Maker.
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Your photos are saved automatically to the Photo app on your device.
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Touch the item you want to swap, then drag your finger left or right to cycle through the options.
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Additional red, purple, and black markers are available in the Monster Maker Primary Extension Pack, sold separately.
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During the setup process your device is connected to your new Hello Barbie™. If the Hello Barbie™ Companion App is closed while Hello Barbie™ is still connected to your device, the "Connection Error" will appear. Please take the following steps:
- Close the Companion App
- Go to your device's WiFi settings
- Reconnect to your WiFi network, Re-open the Barbie Companion App
The error should be resolved and you can continue the setup process. In some cases, you may have to start over.
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The app may display this message if the doll part is not installed completely. Make sure that the doll part is installed per the instructions, and that the carriage slide is lined up with the doll part icon.
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Hello Barbie™ can store up to three WiFi networks. To add additional WiFi networks, please follow the steps below:
- Have the Hello Barbie™ Doll and the Companion App near one another
- Open the Hello Barbie™ Companion App on your device
- On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
- Follow the in-app steps to add additional WiFi Networks
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If this occurs during the Hello Barbie™ setup process, make sure the doll is properly charged. Hello Barbie™ should remain in the charging station and connected to power during the setup.
When putting Hello Barbie™ into connection mode, make sure you see white flashing lights (they may also look light blue) If the lights flash (royal) blue, Hello Barbie™ has been reset and will automatically say "My batteries need to recharge. Please connect me to the charging station." Connect Hello Barbie™ to the charger and continue putting her into connection mode.
If this occurs during conversations or red lights appear, connect Hello Barbie™ to her charger, make sure that the charging cable is firmly connected to the doll, and that the orange charging indicator is illuminated.
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No, Windows and Mac computers are supported only through USB. Please connect Monster Maker to your computer with a standard A-to-B USB printer cable (not included).
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If you receive an error message during printing, turn off the Monster Maker using the power switch. Wait a few seconds and turn it back on. Restart the app.
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To initially configure Hello Barbie™, please follow the steps below:
- Download the Companion App for your device from: https://toytalk.com/product/hello-barbie/
- Ensure your Hello Barbie™ doll is plugged in and is charging. For best results, we recommend that Hello Barbie™ be as close to your Internet router as possible.
- Open the Companion App and follow the outlined step to create your Toy Talk account
- Follow the in-app steps to configure your WiFi network
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If this occurs during the Hello Barbie™ setup process, the WiFi SSID name or the WiFi password was possibly entered incorrectly. Select the "Manage WiFi" option to add the correct SSID name and password.
If the issue occurs during conversations and/or Hello Barbie's lights are flashing yellow you may need to move the doll closer to the WiFi router/modem. Hello Barbie's lights will flash yellow if the WiFi signal is getting weaker.
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Saved designs cannot be edited. You'll have to start a new design.
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Please go to
service.mattel.com
to request replacement parts . Please store the adapters in the tool stand when not in use.
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Make sure you have e-mail on your device and that you have phone service or WiFi.
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Always remove the marker from the Monster Maker when printing is complete. Replace cap on marker immediately after use. Store the markers in the tool stand, cap side down, when not in use. If left uncapped, markers will dry out. Markers can be partially restored by replacing the caps and storing them in the tool stand, cap side down, for 24 hours. Use the included markers only with the Monster Maker.
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