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During the setup process your device is connected to your new Hello Barbie™. If the Hello Barbie™ Companion App is closed while Hello Barbie™ is still connected to your device, the "Connection Error" will appear. Please take the following steps:
- Close the Companion App
- Go to your device's WiFi settings
- Reconnect to your WiFi network, Re-open the Barbie Companion App
The error should be resolved and you can continue the setup process. In some cases, you may have to start over.
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If this occurs during the Hello Barbie™ setup process, make sure the doll is properly charged. Hello Barbie™ should remain in the charging station and connected to power during the setup.
When putting Hello Barbie™ into connection mode, make sure you see white flashing lights (they may also look light blue) If the lights flash (royal) blue, Hello Barbie™ has been reset and will automatically say "My batteries need to recharge. Please connect me to the charging station." Connect Hello Barbie™ to the charger and continue putting her into connection mode.
If this occurs during conversations or red lights appear, connect Hello Barbie™ to her charger, make sure that the charging cable is firmly connected to the doll, and that the orange charging indicator is illuminated.
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Hello Barbie™ can store up to three WiFi networks. To add additional WiFi networks, please follow the steps below:
- Have the Hello Barbie™ Doll and the Companion App near one another
- Open the Hello Barbie™ Companion App on your device
- On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
- Follow the in-app steps to add additional WiFi Networks
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
The checklist icon is the green notepaper at the left side of the screen. Tap it to access the checklist.
The checklist will indicate your next task or assignment within the game.
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· You cannot use your combat weapons in flying by game design as they would not allow you the range and fire rate required to complete the mission.
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· Yes, you can earn credits that can be redeemed for additional weapons, combat gear and weapons upgrades.
· Note that you can only have unlimited ammo for the specific weapon associated with your physical Apptivity Batman figure.
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First, ensure that the figure is specifically meant for the Apptivity WWE Rumblers game, and is not a regular Rumblers figure. You will be able to tell whether it is for Apptivity by looking for the base that the figure sits on. Only the figures with a base will work with the game.
Check the bottom of the base for debris, and wipe it with a clean, dry cloth.
Wipe your screen with a soft, dry cloth to ensure the best conductivity with the base.
Make sure you are holding the figure by the grips on its base in order for it to be recognized. Do not wear gloves or mittens since the grips need to come in contact with your fingertips.
Make sure that you are not placing the figure on the frame around the iPad screen. You must keep the figure only within the active screen area.
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To initially configure Hello Barbie™, please follow the steps below:
- Download the Companion App for your device from: https://toytalk.com/product/hello-barbie/
- Ensure your Hello Barbie™ doll is plugged in and is charging. For best results, we recommend that Hello Barbie™ be as close to your Internet router as possible.
- Open the Companion App and follow the outlined step to create your Toy Talk account
- Follow the in-app steps to configure your WiFi network
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If this occurs during the Hello Barbie™ setup process, the WiFi SSID name or the WiFi password was possibly entered incorrectly. Select the "Manage WiFi" option to add the correct SSID name and password.
If the issue occurs during conversations and/or Hello Barbie's lights are flashing yellow you may need to move the doll closer to the WiFi router/modem. Hello Barbie's lights will flash yellow if the WiFi signal is getting weaker.
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You can customize your vehicle in the workshop. Follow the green tool icon to find the workshop hangar.
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There are multiple types of customizations that you can make:
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One-shots are one-time game modifiers that you can use to improve your performance, such as nitro bursts that give you faster speed. However, after you use a one-shot, you no longer have it anymore. You would need to unlock another one to use it again.
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Add-ons are customizations that can be used forever on your vehicle, such as tires or weapons. Once you have unlocked them, they are permanently available for your use.
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In order to modify your vehicle in the workshop, tap any icon in the circle with your finger and it will take you to the page where you can unlock it, if you have enough credits.
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You can purchase more credits to unlock specific one-shot or add-on modifications. Once add-ons are purchased, they will always be available to equip your car.
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From the home screen, tap the Settings icon. From there you can change a variety of settings including turning off multitasking gestures. For more detail, please refer to http://www.apple.com/support/ipad
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Hello Barbie™ may occasionally encounter issues sending and receiving conversations. The issues may be based on signal strength, roaming, or Internet congestion. Usually the issues are brief and Hello Barbie™ will resume operation quickly. This can also occur when Hello Barbie™ has been in connection mode for along time or has timed out after a long period of inactivity. Turning Hello Barbie™ off and on again will enable the doll to resume normal activity.
This may also happen if Hello Barbie™ loses its WiFi connection. Please take the following steps:
- Close the Companion App
- Go to your devise's WiFi settings
- Reconnect to your WiFi network
In addition, you may get this message if Hello Barbie's batteries are low. If this is the case, please place Hello Barbie™ back on her charger.
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
The map icon is the MH pendant at the top of the left side of the screen. Tap it to access the map.
The map has arrows pointing to where you should go next to complete your task. The various colored icon shows you where you currently are.
o Blue = Frankie
o Pink = Draculaura
o Purple = Clawdeen
o Turquoise = Lagoona
Skullette™ icons show you where non-player characters are located.
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First, ensure that the car is specifically meant for the Apptivity Hot Wheels game, and not a regular Hot Wheels car. You will be able to tell whether it is for Apptivity by looking for the contact points on the bottom of the car.
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Ensure that the contact points are extended rather than retracted. There is a button on the bottom of the car that allows you to switch between traditional Hot Wheels car play (retracted) and Apptivity mode (extended).
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Check the bottom of the car for debris, and wipe it with a clean, dry cloth.
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Wipe your screen with a soft, dry cloth to ensure the best conductivity with the car.
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Make sure you are holding the car in the right location in order for it to be recognized.
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Hold it in the center and on the sides of the car while the tires are on the screen.
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Make sure that you are not placing the car on the black or white frame around the iPad screen. You must keep the car only within the screen area.
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Do not wear gloves or mittens since the car needs to come in contact with your fingertips.
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We know a big concern with parents is the safety of playing with a physical toy on their iPad screen. Acknowledging this, we have developed Apptivity toys utilizing special screen-safe plastic that when clean and free of foreign debris will not scratch screen surfaces.
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