Check the bottom of the base for debris, and wipe it with a clean, dry cloth.
Wipe your screen with a soft, dry cloth to ensure the best conductivity with the figure.
Make sure you are holding the figure in the right location in order for it to be recognized. Hold it on the sides of the base where the black indented finger grips are. Do not wear gloves or mittens since the base needs to come in contact with your fingertips.
Make sure that you are not placing the figure on the black or white frame around the iPad screen. You must keep the figure only within the screen area.
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
The map icon is the MH pendant at the top of the left side of the screen. Tap it to access the map.
The map has arrows pointing to where you should go next to complete your task. The various colored icon shows you where you currently are.
o Blue = Frankie
o Pink = Draculaura
o Purple = Clawdeen
o Turquoise = Lagoona
Skullette™ icons show you where non-player characters are located.
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No, unless you are playing with your fingers. Each figure can only be used in that specific character’s game.
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Hello Barbie™ can store up to three WiFi networks. To add additional WiFi networks, please follow the steps below:
- Have the Hello Barbie™ Doll and the Companion App near one another
- Open the Hello Barbie™ Companion App on your device
- On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
- Follow the in-app steps to add additional WiFi Networks
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No, Windows and Mac computers are supported only through USB. Please connect Monster Maker to your computer with a standard A-to-B USB printer cable (not included).
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Always remove the marker from the Monster Maker when printing is complete. Replace cap on marker immediately after use. Store the markers in the tool stand, cap side down, when not in use. If left uncapped, markers will dry out. Markers can be partially restored by replacing the caps and storing them in the tool stand, cap side down, for 24 hours. Use the included markers only with the Monster Maker.
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If you receive an error message during printing, turn off the Monster Maker using the power switch. Wait a few seconds and turn it back on. Restart the app.
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
Tap the purple lips to turn off either all sound or the music only.
Alternatively, you can turn off all sound on your iPad using the hardware switch on the side of your device.
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Items that can be collected or interacted with have a glow around them. To collect an object, move the figure near the object or over it.
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PC: Windows Vista, Windows 7, Windows 8, Windows 8.1, Intel® Core™ i3 Processor, 2 GB RAM
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Hello Barbie™ may occasionally encounter issues sending and receiving conversations. The issues may be based on signal strength, roaming, or Internet congestion. Usually the issues are brief and Hello Barbie™ will resume operation quickly. This can also occur when Hello Barbie™ has been in connection mode for along time or has timed out after a long period of inactivity. Turning Hello Barbie™ off and on again will enable the doll to resume normal activity.
This may also happen if Hello Barbie™ loses its WiFi connection. Please take the following steps:
- Close the Companion App
- Go to your devise's WiFi settings
- Reconnect to your WiFi network
In addition, you may get this message if Hello Barbie's batteries are low. If this is the case, please place Hello Barbie™ back on her charger.
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You can customize your vehicle in the workshop. Follow the green tool icon to find the workshop hangar.
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There are multiple types of customizations that you can make:
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One-shots are one-time game modifiers that you can use to improve your performance, such as nitro bursts that give you faster speed. However, after you use a one-shot, you no longer have it anymore. You would need to unlock another one to use it again.
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Add-ons are customizations that can be used forever on your vehicle, such as tires or weapons. Once you have unlocked them, they are permanently available for your use.
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In order to modify your vehicle in the workshop, tap any icon in the circle with your finger and it will take you to the page where you can unlock it, if you have enough credits.
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You can purchase more credits to unlock specific one-shot or add-on modifications. Once add-ons are purchased, they will always be available to equip your car.
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Each Superstar has his own signature move, offense/defense ranks, signature Superstar entrance, and digital object to use in-game during power play mode (objects are only available in career mode).
After each match, win or lose, you earn experience points which can be applied to upgrade your Superstar’s offense or defense capabilities.
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If this occurs during the Hello Barbie™ setup process, the WiFi SSID name or the WiFi password was possibly entered incorrectly. Select the "Manage WiFi" option to add the correct SSID name and password.
If the issue occurs during conversations and/or Hello Barbie's lights are flashing yellow you may need to move the doll closer to the WiFi router/modem. Hello Barbie's lights will flash yellow if the WiFi signal is getting weaker.
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If this occurs during the Hello Barbie™ setup process, make sure the doll is properly charged. Hello Barbie™ should remain in the charging station and connected to power during the setup.
When putting Hello Barbie™ into connection mode, make sure you see white flashing lights (they may also look light blue) If the lights flash (royal) blue, Hello Barbie™ has been reset and will automatically say "My batteries need to recharge. Please connect me to the charging station." Connect Hello Barbie™ to the charger and continue putting her into connection mode.
If this occurs during conversations or red lights appear, connect Hello Barbie™ to her charger, make sure that the charging cable is firmly connected to the doll, and that the orange charging indicator is illuminated.
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