Battery requirements can be found inside the battery compartment itself or toward the beginning of each product manual.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results. 3. Click on the product image, and follow the link to download the manual.
Product numbers are listed on baby gear products in small print right near where the Fisher-Price® or Mattel® information is stamped.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Our helpful Assembly and Set-up Video walks you through everything you need to know to get your little cyclist spinning. You can view the video on our website — scroll down the page for that and other helpful video tips!
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Click here for instructions on performing a hard factory reset on your nabi Intel DreamTab (model DMTAB-IN08A).
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While we don’t have coupon offers available, you can still visit our website and use the “Find at Retail” button to track down all the toys and gear on your list. Once you’ve located a store near you, you might want to check local listings to see if they have any sales or coupon offers.
You also won’t want to miss out on becoming part of our online family. As a member of the family, you’ll receive our newsletter, which includes the latest updates about our brand, events, and products.
Sign up on our websites at:
https://shop.mattel.com/shop
https://www.fisher-price.com/en_US/index.html (US)
http://www.fisher-price.com/en_CA/index.html (Canada)
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No. If you notice a crack in the propellers, please contact Mattel Consumer Services for a replacement.
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The software is available for download on our service website.
When downloading software, please follow the on screen instructions.
A step by step guide to downloading and installing the software is also available on our service website.
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Click here for instructions on how to clear app data on your tablet.
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Click here for the assembly video.
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Click here for instructions on how to perform a hard factory rest on your nabi 2 tablet.
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For any issue with the Power Wheels® 12V Quick Charger please follow this Flow Chart.
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Thomas & Friends™ Trackmaster™ batteries Detailed instructions for changing can be found on our service website.
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Thanks for your interest in partnering with Mattel — it’s definitely an exciting opportunity for both of us!
If you are located in the US or Canada, your network of preferred wholesalers can assist you with getting started. Please visit our website, www.mattelpartners.com, and click on “Join Us” to view the contact details for our current preferred wholesalers. If you have additional questions, that site also contains a link to email our Mattel/Fisher-Price Toymaster.
If you are located outside the US or Canada, please visit our international contact page to reach out to your local team.
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If you notice a crack in the propellers, do not operate toy. Dispose broken parts properly and contact Mattel Consumer Services for a replacement.
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Hot Wheels replacement parts are available at our
Parts Store.
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The Camera/Printer busy error appears when there is a communication error between the printer and the computer. To correct this issue:
- Close the software
- Open Control Panel
- Open the Printers & Faxes
- Double-click the Mattel Barbie Doll’D Up Nails Printer
- Delete any nail prints that are in the queue
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No, The InteracTV system will not work with video game consoles.
X-Box is a registered trademark of Microsoft Corporation.
Playstation is a registered trademark of Sony Computer Entertainment, Inc.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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Click the link below and follow these instructions to update your Tech Touch Lightning McQueen.
https://service.mattel.com/us/Docs/Tech_Touch_Lightning_McQueen_Unlock.exe
- Click the "Download App" button to download the update to your PC.
- Click "Save" to save the app.
- Tech_Touch_Lightning_McQueen.zip will download to your Downloads folder. Double click this file.
- Click to “Run” the app if prompted by your Internet browser.
- A window may open, saying: “Windows protected your PC.” If you see this window, click “More Info”, then "Run Anyway,"
- The app should open.
- Make sure Tech Touch Lightening McQueen has batteries installed.
- Connect Tech Touch Lightning McQueen to PC with included USB cable.
- Press Tech Touch Lightning McQueen’s button to power him on. A USB symbol should appear.
- Click the “Update” button in app. Keep Tech Touch Lightning McQueen plugged in.
- When “Update Completed!” appears, exit the app.
- Unplug Tech Touch Lightning McQueen. Enjoy three (3) new race tracks from Cars 3 -- Midnight Run, Willy’s Butte, & Victory Lap!
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Click here for instructions on how to perform a hard factory reset on your nabi 2S tablet (including nabi Collector's Edition: The Force Star Wars tablets).
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