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Check all the connections to make sure they’re tight. Also make sure the Barbie Girl™ USB connector is popped all the way out of the device. If it is, plug it firmly into the docking station. Then be sure to plug the USB cable firmly into a USB port on your computer.
If the device is still not recognized, plug the docking station into a different USB port. Remember…the Barbie Girl™ device software only works on a PC computer. Your Barbie Girl™ is not Mac compatible. Ask a grownup for help if you need it!
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You may have an older computer that doesn’t support USB 2.0. Barbie Girl™ will still work fine with your computer.
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The Star Light Adventure Galaxy Barbie® Doll & Hover Cat will fly freely. The maximum distance it will fly is 18.5 inches from the doll. The flying pattern can be affected by elements such as wind or heat.
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A solid colored screen when opening Barbie® iDesign™ indicates an issue with the compatibility of your video card and DirectX®. Verify that your video card is compatible with DirectX® 9.0c and the driver is up to date. This can be done on your computer or video cards manufacturer’s website.
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Connect the controller to a powered USB port with the supplied USB cable. Attach the power cable located inside the controller to Barbie™ Star Light Adventure RC Hoverboard. Set the toy to OFF position and controller in “charging” position (left). Charging light should be in red and turns green when it is fully charged.
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Fall 2016.
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If the fireplace wall is not pushed in far enough the TV will work but the fireplace will not. If it is pushed too far into the wall the TV will not pop up.
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Use your Email app to create a message, then browse your Photo app to find the photo and attach it to the email.
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If the Barbie® iDesign™ will not launch, there is an issue with Adobe® Flash™ Player. Please visit Adobes® website to uninstall and reinstall the Adobe® Flash™ Player software.
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If Barbie™ Star Light Adventure RC Hoverboard keeps moving after launching, use the Trim buttons, located around the joystick to adjust. Press Trim button in opposite direction where Barbie™ Star Light Adventure RC Hoverboard moves until it remains still in the air. Press once and wait a few seconds until it is stabilized.
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Retailers nationwide, subject to availability.
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You do not need to use the Barbie® Video Girl™ software to edit or view your videos. The Barbie® Video Girl™ can be used as a removable drive to import your videos into other editing software.
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The hot tub lights are no longer manufactured with the intent on actually lighting up.
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No. After you register your Barbie Girl™ device, you can access your account from any computer using your screen name and password.
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The joystick directions match the direction that Barbie is facing, rather than the direction that the operator is facing. If Barbie is facing away from you and you move the joystick forward, Barbie will fly away from you. If she is facing towards you and you move the joystick forward, she will move towards you.
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Click here to see the instructions on how to perform a hard factory reset on your tablet.
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Yes. However, the screenshots in the instructions will look different that what you will see on your computer. You can also drag and drop mp3 and WMA files directly to your device using Windows Explorer.
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