Use your Email app to create a message, then browse your Photo app to find the photo and attach it to the email.

Match the color of propellers to the motor container. Keep the propellers perpendicular to the motor pins. Gently press propellers in until they stop.

Barbie Girl™ will still work as a digital music player.  But if you want to access any of the special items on BarbieGirls.com or become Best Friends with another user, you will need to register your Barbie Girl™ using the Barbie Girl™ software.

No. Please reach out to Mattel Consumer Services for replacement propellers.

The following items are in the Barbie Doll'd Up Nails digital nail printer package.  Please be sure to unpack the box completely.

• Printer Power Adaptor
• USB Cable
• Ink Cartridge inside foil pouch
• While Polish
• Pre-print Coat
• Top Coat
• CD-ROM
• Alignment Card
• Quick Start Guide
• Instruction Manual

To further verify you have all of the parts to use the Barbie Doll'd Up Nails digital nail printer, follow these steps to download an instructional video:

• Download the video
• Click Save
• Save File to your Desktop
• When the download completes click Open
• Extract the video to your Desktop
• Locate the file on your Desktop and double-click on the video to watch

 

Checking for Updates

• Hello Barbie™ will check for updated when connected to the charging station and plugged in, and also connected to WiFi.
• Please connect Hello Barbie™ and wait a few minutes to make sure any updated are applied.
• You won't need to do anything else nor will you see anything different happen.  When Hello Barbie™ starts talking, any update has been successfully applied.

Fully charged, the Barbie™ Star Light Adventure RC Hoverboard will fly for about 7 minutes.

If the fireplace wall is not pushed in far enough the TV will work but the fireplace will not. If it is pushed too far into the wall the TV will not pop-up.

If the Barbie® Video Girl™ automatically turns off while playing, replace the batteries. If the issue persists, contact us for further assistance.

Click here to see the instructions on how to perform a hard factory reset on your tablet.

No. Mattel meets or exceeds all safety guidelines developed and enforced by the Consumer Product Safety Commission, a government regulatory agency. For additional information on safety and sustainability, consumers can go to our website http://citizenship.mattel.com and then click on Safe and Sustainable Products.

For a video walk-through on installing the Barbie® Doll’d Up Nails™ digital nail printer ink cartridge, follow these steps to download an instructional video (written instructions can be found below):

• Download the video
• Click Save
• Save File to your Desktop
• When the download completes click Open
• Extract the video to your Desktop
• Locate the file on your Desktop and Double-Click on the video file to watch

Ink Cartridge Instructions

• Remove the ink cartridge from the packaging
• Remove the tape, being careful not touch the contacts
• Open the printer lid. The ink cartridge carrier will move to the right
• Press down on the black lever to open the carrier
• Insert the ink cartridge, contact end first
• Close the cartridge carrier lid until it snaps into place
• Close the printer lid

Check the file type.  Barbie Doll'd Up Nails app does not support TIFF files.

To fully charge, the hoverboard should be to be plugged in for about 90 to 120 minutes. To charge, please reference instruction sheets or demo video on YouTube.

The joystick directions match the direction that Barbie is facing, rather than the direction that the operator is facing. If Barbie is facing away from you and you move the joystick forward, Barbie will fly away from you. If she is facing towards you and you move the joystick forward, she will move towards you.

Call the number on the back of the instructions that came with your Barbie Girl™ device. 

If the doll fails to respond or any other malfunction occurs, press the reset switch with a paperclip and try charging the battery.

 

·         Reset switch is located on Barbie doll’s back next to the USB Port.

·         To charge the non-replaceable lithium polymer battery, slide up the USB cover on Barbie doll’s back and place Barbie Photo Fashion doll in the doll stand.  Connect the USB cable to the doll and the computer.  Prior to use, charge for about 2 hours or until the “Fully Charged” icon appears on the Viewfinder.

• Fold the wings in half.  The purple wings with details (with lines) should face the front.  (Clicking noise will be heard to indicate that the wings are properly folded).
• When placing wings on doll, turn the doll so that the back of the doll is facing you. Snap the bigger clasp with flower pattern on the top while the smaller clasp snaps to the bottom. (Clicking noise will indicate it is snapped on correctly).  
• If done correctly, the top clasp will be right next to the flower borders (see Back Wings Image).
• If wings are snapped on correctly and the wings do not open, then move arms slightly forward (see “Slightly forward Arm” pictures).