No. Mattel meets or exceeds all safety guidelines developed and enforced by the Consumer Product Safety Commission, a government regulatory agency. For additional information on safety and sustainability, consumers can go to our website http://citizenship.mattel.com and then click on Safe and Sustainable Products.

You do not need to use the Barbie® Video Girl™ software to edit or view your videos. The Barbie® Video Girl™ can be used as a removable drive to import your videos into other editing software.

The Barbie™ Star Light Adventure RC Hoverboard is meant for indoor use. The toy may not work properly when used outdoors and will be affected by wind and/or heat.

Check all the connections to make sure they’re tight. Also make sure the Barbie Girl™ USB connector is popped all the way out of the device. If it is, plug it firmly into the docking station. Then be sure to plug the USB cable firmly into a USB port on your computer.
 
If the device is still not recognized, plug the docking station into a different USB port. Remember…the Barbie Girl™ device software only works on a PC computer. Your Barbie Girl™ is not Mac compatible. Ask a grownup for help if you need it!

If the battery indicator only shows only 1 bar on the screen of the Barbie® Video Girl™, replace the batteries. If the issue persists contact us for further assistance.

Fully charged, the Barbie™ Star Light Adventure RC Hoverboard will fly for about 7 minutes.

There is one Barbie Girl™ device that comes in three different colors: pink, blue, or green. If you own a Barbie Girl™ device, you can also get fashion and accessory packs to change the look of your Barbie Girl™ and unlock special features online!

The Barbie™ Star Light Adventure RC Hoverboard will fly about 5 meters or 17 feet from the surface it launches from.

Yes.  However, the screenshots in the instructions will look different that what you will see on your computer.  You can also drag and drop mp3 and WMA files directly to your device using Windows Explorer.

If the doll fails to respond or any other malfunction occurs, press the reset switch with a paperclip and try charging the battery.

 

·         Reset switch is located on Barbie doll’s back next to the USB Port.

·         To charge the non-replaceable lithium polymer battery, slide up the USB cover on Barbie doll’s back and place Barbie Photo Fashion doll in the doll stand.  Connect the USB cable to the doll and the computer.  Prior to use, charge for about 2 hours or until the “Fully Charged” icon appears on the Viewfinder.

• Fold the wings in half.  The purple wings with details (with lines) should face the front.  (Clicking noise will be heard to indicate that the wings are properly folded).
• When placing wings on doll, turn the doll so that the back of the doll is facing you. Snap the bigger clasp with flower pattern on the top while the smaller clasp snaps to the bottom. (Clicking noise will indicate it is snapped on correctly).  
• If done correctly, the top clasp will be right next to the flower borders (see Back Wings Image).
• If wings are snapped on correctly and the wings do not open, then move arms slightly forward (see “Slightly forward Arm” pictures).

 

The remote should last for hours of play if it is turned off properly after play each time.

To see how you connect the Barbie® Doll’d Up Nails™ digital nail printer to your computer, follow these steps to download an instructional video (written instructions can be found below):

• Download the video
• Click Save
• Save File to your Desktop
• When the download completes click Open
• Extract the video to your Desktop
• Locate the file on your Desktop and Double-Click on the video file to watch

Driver Installation Instructions (Note: Do Not Plug the printer into the computer until the software is installed.)

• Install the software
• Plug the printer into the power outlet and then the computer
• If your computer doesn't recognize the printer, unplug the USB cable, wait a few seconds and reconnect
• If problems persist, please consult the troubleshooting section of the instruction manual

If the Barbie® Video Girl™ automatically turns off while playing, replace the batteries. If the issue persists, contact us for further assistance.

If the fireplace wall is not pushed in far enough the TV will work but the fireplace will not. If it is pushed too far into the wall the TV will not pop up.

To fully charge, the hoverboard should be to be plugged in for about 90 to 120 minutes. To charge, please reference instruction sheets or demo video on YouTube.

No. After you register your Barbie Girl™ device, you can access your account from any computer using your screen name and password.

Connect the controller to a powered USB port with the supplied USB cable. Attach the power cable located inside the controller to Barbie™ Star Light Adventure RC Hoverboard. Set the toy to OFF position and controller in “charging” position (left). Charging light should be in red and turns green when it is fully charged.

Use your Email app to create a message, then browse your Photo app to find the photo and attach it to the email.