You can use your bouncer from birth until your child is able to sit up unassisted. The maximum weight limit is 25 pounds.
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Thank
you for your interest in becoming a toy tester! We test new products all
the time, so we need our toy testers to live close to our Play Lab in East
Aurora, NY, or our Imagination Center in El Segundo, CA, so they can be called
in on short notice.
If
your little one is five or younger, and you both live within 50 miles of
Fisher-Price in East Aurora, NY, please visit our website at https://www.fpcastandplaycrew.com.
Once there, just fill out the form to register. If you have any questions about
the Play Lab, you can jump to our FAQ section by clicking here: https://www.fpcastandplaycrew.com.
If you and your family are interested in testing toys or participating in focus groups, and you reside in the United Sates, you can learn more on our website, and register your family for future opportunities: Mattel Imagination Center, El Segundo, CA.
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https://qservice.corp.mattel.com/us/Docs/
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To see our full line of bathtubs and potty chairs, please visit fisher-price.com.
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https://qservice.corp.mattel.com/us/Docs/
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https://qservice.corp.mattel.com/us/Docs/
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· You can, but you will not get the full experience and ease of functionality as when playing with the toy.
· To enable play without the toy, you will need to unlock it by getting 3 stars in every level.
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You may use your Take-Along swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
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A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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We’re sorry, but we don't have a program that offers parents Fisher-Price® products, Mattel® products, or coupons. Our website has a ton of helpful hints and great information for parents, though!
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We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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In swing mode, you can use your Take-Along Swing until your child becomes active and can climb out of the swing. The maximum weight limit is 25 pounds.
In infant seat mode, you may use your Take-Along Seat until your child is able to sit up unassisted. In this case, 25 pounds is also the maximum weight limit.
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To see our full line of bassinets and play yards, please visit fisher-price.com.
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We know a big concern with parents is the safety of playing with a physical toy on their iPad screen. Acknowledging this, we have developed Apptivity toys utilizing special screen-safe plastic that when clean and free of foreign debris will not scratch screen surfaces.
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· Each figure has unique features:
o Batarang Strike Batman has unlimited Batarangs.
o EMP Assault™ Batman has unlimited EMP blasts.
o Grapnel Attack® Batman has unlimited grapnel blast projectiles.
o Riot Cannon™ Batman has unlimited Riot Cannon projectile blasts.
o The Bat has dual front facing rocket launchers.
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You can, but you will not get the full experience and ease of functionality as when playing with the Apptivity toy.
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To play without the toy, use two fingers to activate the virtual car. The action button is the red portion of the car hood that you can press with another finger.
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In order to access the content in the hangars each time you play, you must first find the co-pilot monkey by following the purple monkey icon. The monkey will give you keys to the hangar. Or, you can buy the co-pilot monkey using a one-time in-app purchase, so you don’t need to do this every time you play.
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You can customize your virtual car in the workshop also, using credits that you can earn or purchase in the app.
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You can, but you will not get the full experience and ease of functionality as when playing with the Apptivity toy.
o To play without the toy, use two fingers to activate your virtual figure.
o You will only be able to play within Exhibition mode and Training mode with a limited number of digital Superstars.
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https://qservice.corp.mattel.com/us/Docs/>A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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https://qservice.corp.mattel.com/us/Docs/>A. We
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https://qservice.corp.mattel.com/us/Docs/
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It is compatible with the newest version of Angry Birds HD Free and Angry Birds HD.
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https://qservice.corp.mattel.com/us/Docs/
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Our monitors should only be used with Fisher-Price wall adapters to ensure the safety of the monitor.
Adapters should only be replaced with an original Fisher-Price wall adapter. If you need to purchase an adapter, please visit our online store.
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A full listing of our high chairs and booster seats are available on Fisher-Price.com.
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You can, but you will only be able to play the initial portion of each character’s game unless you have Apptivity toy for that character.
To play without the toy, use two fingers to move around the screen, and a third finger to press the action button.
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We don’t recommend having your little one play with any old or vintage products. Safety standards have changed greatly through the years, and many of the regulations we now have (such as testing for lead paint or rattle gauges) were non-existent back then. In addition, the Consumer Product Safety Commission (CPSC) wasn’t formed until the 1970s.
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You may use your SpaceSaver High Chair in the upright position only by children capable of sitting up unassisted; 50 pounds maximum.
Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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In swing mode, you may use your Swing to High Chair until the child becomes active and can climb out of the swing; 25 pounds maximum.
In high chair mode, you may use your Swing to High Chair in the upright position only by children capable of sitting up unassisted; 50 pounds maximum. Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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Click here to see the instructions on how to perform a hard factory reset on your tablet.
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Yes, all Fisher-Price products can be sent through an x-ray machine.
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https://qservice.corp.mattel.com/us/Docs/>A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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https://qservice.corp.mattel.com/us/Docs/>
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https://qservice.corp.mattel.com/us/Docs/
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You can use your bouncer from birth until your child is able to sit up unassisted. 25 pounds is the maximum weight limit.
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You may use your cradle swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
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· You can, but you will not get the full experience and ease of functionality as when playing with an Apptivity toy.
· To play without the toy, use two fingers to activate your virtual figure.
· Finger play is only available within Quick Play mode. This mode can be accessed through the Main Menu “Quick Play” Tab. Once selected, follow additional game play screens to access play level.
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https://qservice.corp.mattel.com/us/Docs/
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We know a big concern with parents is the safety of playing with a physical toy on their iPad screen. Acknowledging this, we have developed our toys utilizing special screen-safe plastic that when kept clean and free of foreign debris will not scratch screen surfaces.
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The dragonfly toy is supposed to bend or flop over to the side. It is not supposed to stand upright, as pictured on the packaging.
The dragonfly toy is actually made of a softer plastic and flops over to the side to make it easier for the baby to play with and reach!
A design change was made after the photos were taken for this product’s packaging which is why the picture shows it standing straight up in the air.
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From the home screen, tap the Settings icon. From there you can change a variety of settings including turning off multitasking gestures. For more detail, please refer to http://www.apple.com/support/ipad
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You may use your High Chair in the upright position only with a child who has enough upper body control to sit up unassisted; 50 pounds maximum.
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No, unless you are playing with your fingers. Each figure can only be used in that specific character’s game.
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Follow these steps:
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Per the instruction sheet, the wing pack with missile figure must be properly locked into place first. A click sound will indicate that it’s properly locked.
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While cranking the dial clockwise, you will hear a slight clicking noise. You will hear a LOUD click after several turns.
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For the best launch, crank the dial clockwise until you hear the second LOUD clicking noise. This will be after at least 7 full revolutions, which equates to about 14 turns (2 turns per revolution).
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After cranking the dial, ensure that wing pack is still locked into place.
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For maximum distance, angle the toy so the missile figure is at a 30 degree angle. Then press the button to launch.
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You may use your Booster Seat with a child who has enough upper body control to sit up unassisted; 45 pounds maximum.
Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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No. The setup of your controller is required only one time for each DVD player with which you are using your InteracTV controller. If you have correctly setup your controller with the software that was included with your InteracTV controller, the controller should work with the separately sold software titles.
InteracTV™ is a mark of Beep Telecommunications and computing, L.L.C. Used under license.
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No. The setup of your controller is only required one time for each DVD player with which you are using your Read With Me™ controller. If you have correctly setup your controller with the software that was included with your Read With Me™ controller, the controller should work with the separately sold software titles.
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While we don’t have historical information, pictures, or resale value information here, you can find a wealth of information online.
For Fisher-Price products, you might also want to check out the book, Fisher-Price: Historical, Rarity, and Value Guide, 1931-Present, Updated 3rd Edition.
For Hot Wheels, you can also log on to www.hotwheelscollectors.com. At the top, click on “Forums” to connect to other Hot Wheels collectors who might be able to help you out.
For Barbie, you can find a ton of articles and stories on our blog at www.barbie.com that will give you an inside look at our dolls. There, you can also connect with other collectors who might be able to help you out. If you click on “Signature” at the top, then “Get Involved,” it will take you to a page where you can find Collector Clubs in your area.
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Click here for instructions on how to clear app data on your tablet.
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Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the key words below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Apptivity is currently only compatible with iPad, iPad 2 and the new iPad. Some Fisher-Price Apptivity items are compatible with iPhone or iPod Touch. Be sure to check toy packaging to see which devices are compatible for your specific toy.
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Yes, all Fisher-Price®
high chairs, booster seats, rockers, swings, activity centers, bassinets, play
yards, sleepers, and infant bath tubs are JPMA certified.
You can click here to visit the JPMA website
for more information.
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The following car seats are compatible with the J6669/L5344 Stand 'n Ride Stroller:
- Graco SnugRide
- Graco Infant Safe Seat
- Britax Companion Infant Car Seat
- Fisher-Price Safe Voyage Infant Car Seat
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Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Battery requirements can be found inside the battery compartment itself or toward the beginning of each product manual.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results. 3. Click on the product image, and follow the link to download the manual.
Product numbers are listed on baby gear products in small print right near where the Fisher-Price® or Mattel® information is stamped.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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While we don’t have coupon offers available, you can still visit our website and use the “Find at Retail” button to track down all the toys and gear on your list. Once you’ve located a store near you, you might want to check local listings to see if they have any sales or coupon offers.
You also won’t want to miss out on becoming part of our online family. As a member of the family, you’ll receive our newsletter, which includes the latest updates about our brand, events, and products.
Sign up on our websites at:
https://shop.mattel.com/shop
https://www.fisher-price.com/en_US/index.html (US)
http://www.fisher-price.com/en_CA/index.html (Canada)
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Connect the controller to a powered USB port with the supplied USB cable. Attach the power cable located inside the controller to Barbie™ Star Light Adventure RC Hoverboard. Set the toy to OFF position and controller in “charging” position (left). Charging light should be in red and turns green when it is fully charged.
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Click here for the assembly video.
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· Once downloaded and installed, simply tap the Apptivity Batman Icon to launch the game.
· Allow main menu screen to load
· If you do not have a toy, select Quick Play. If you have an Apptivity Batman toy, you can access level-based play by pressing the Story Mode tab or non-story-based play by pressing the Quick Play tab.
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This means there is a figure waiting to be scanned. When you tap the tile, it will let you know which toy you need to unlock that content.
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A different block comes with each toy, on the bottom is a black and white marker. Open Unlock Rewards within the app, line this marker up and unlock your sounds, story starter and sticker.
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Brica Inc. is one of our licensed partners. Brica develops and distributes certain baby and travel products such as diaper changers, bath toys, bathtub caddies, and car window shades, many of them using our Precious Planet™ theme. If you feel you may have a product that was manufactured by or for Brica, you may contact them at 866-869-8257 or visit them at www.brica.com.
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There is a quick and easy way to verify that your product is JPMA certified. Just click here, and select the type of product you have. If Fisher-Price® is listed, all of our products in that category are JPMA certified. For example, if you select “High Chair” in the drop-down menu, you’ll see our name. This indicates that our high chairs are JPMA certified.
All products that are JPMA certified have a certification seal right on them. This seal verifies that the product has undergone independent laboratory testing to make sure it meets state, federal, and applicable ASTM standards. Every manufacturer that participates in the JPMA Certification Program is held to the highest standards and must meet or exceed those standards on every product. For us, the JPMA seal symbolizes our commitment to safety and quality.
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If you feel your swing is too fast, please try the following trouble-shooting techniques:
• Try a lower speed setting • If the low setting provides too much swinging motion for the child, try placing one end of a blanket underneath the child and let the other end of the blanket drape down while swinging. • If all of these techniques prove unsuccessful, please contact one of our Fisher-Price® Baby Gear representatives.
Remember, the lighter the child is in the swing, the higher the swing can swing and the faster it will seem.
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Please restart the Smart Remote programming process, and retest the controller. If this method is unsuccessful, please check the latest DVD code list to find the proper code for your DVD player. The latest code listing can be found at www.service.fisher-price.com. Also, if you do not have your quick setup sheet, you can download it at www.service.fisher-price.com. Please try setting up your Read With Me™ again using this Smart Remote method and quick setup sheet.
Here are some tips that may help you during the quick setup: Make sure you are using fresh alkaline batteries inside your Read With Me™ controller.
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If you have followed the instructions on the quick setup sheet and your Read With Me ™ controller is still not working with your DVD player, try the setup again from the beginning.
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It is possible that one of the signals did not register when pressed on your DVD player’s remote.
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When pressing the numbers on your DVD remote be sure to wait for the audio prompt to finish and the LED on the Read With Me™ controller turns on.
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Thanks for your interest in partnering with Mattel — it’s definitely an exciting opportunity for both of us!
If you are located in the US or Canada, your network of preferred wholesalers can assist you with getting started. Please visit our website, www.mattelpartners.com, and click on “Join Us” to view the contact details for our current preferred wholesalers. If you have additional questions, that site also contains a link to email our Mattel/Fisher-Price Toymaster.
If you are located outside the US or Canada, please visit our international contact page to reach out to your local team.
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If you notice a crack in the propellers, do not operate toy. Dispose broken parts properly and contact Mattel Consumer Services for a replacement.
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Our helpful Assembly and Set-up Video walks you through everything you need to know to get your little cyclist spinning. You can view the video on our website — scroll down the page for that and other helpful video tips!
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Fisher-Price takes great pride in the Wooden Railway line of products and accessories that we produce and quality is very important to us. We thought it would be helpful to let you know that we include a small amount of plastic on some of our wooden products to further ensure their improved strength.
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Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.
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If your DVD player is not responding to your Read With Me™ controller please try the following:
- Make sure you have setup Read With Me™ controller correctly. The quick setup sheet can be found at www.service.fisher-price.com and the latest list of codes can be found at www.service.fisher-price.com
- Try moving your Read With Me™ controller closer to the TV.
- Replace the batteries on your Read With Me™ controller.
- Make sure your Read With Me™ controller is pointed directly at your DVD player.
- Always be sure your hand and the activity card are not covering the red window on the front of the Read With Me™ controller when pressing a button to respond to an activity.
- Make sure there are no large objects between your Read With Me™ controller and your DVD player. Large objects can block the signal between your controller and DVD player.
- Double check that the 3-position memory switch on the underside of your Read With Me™ controller is in the proper position. Refer to your Read With Me™ User’s Manual for instructions on how to use the 3-position memory switch.
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The Barbie™ Star Light Adventure RC Hoverboard is meant for indoor use. The toy may not work properly when used outdoors and will be affected by wind and/or heat.
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The Imaginext® DC Super Friends™ RC Transforming Bat Bot’s remote is shipped without batteries, so please be sure to place two AAA batteries into the remote. Also, there is a clear plastic packaging tab that is attached to the outer leg of the non-battery leg of the robot. The tab should come out of the leg when removed from the box; however, it’s possible that a piece of the plastic remained in the slot on the leg. Please check the slot, which is located behind the front wheel. If you see clear plastic protruding from the slot, carefully remove it with tweezers, and turn the toy off and on again. This should clear the slot and make the toy function as it normally should.
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Please note that this product needs two sets of batteries, and there are two separate battery boxes. One battery box operates the swing feature and needs 4 “C” batteries. The other battery box operates the vibration feature and requires 1 “D” battery.
If you've already changed the batteries and the swing is still not working, please contact one of our Fisher-Price® baby gear representatives by email or phone at 1-800-432-5437.
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Click here for the assembly video.
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To initially configure Hello Barbie™, please follow the steps below:
- Download the Companion App for your device from: https://toytalk.com/product/hello-barbie/
- Ensure your Hello Barbie™ doll is plugged in and is charging. For best results, we recommend that Hello Barbie™ be as close to your Internet router as possible.
- Open the Companion App and follow the outlined step to create your Toy Talk account
- Follow the in-app steps to configure your WiFi network
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Before playing with the Star Light Adventure Galaxy Barbie® Doll & Flying Cat, be sure to keep hair pulled back and out of your face to avoid it getting caught in propellers.
If you hair gets caught in the propellers, release the button immediately to turn the toy off. Take the propeller off to see if the hair can be slipped off the rotor or unwound more easily.
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