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The doll stand for your Ever After High doll should be located inside the book spine packaging.
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The Monster High® Freaky Fusion™ Recharge Chamber™ was made to only work with the Frankie Stein® doll that came with it. The other Monster High® dolls’ hair is made differently in order to keep its hairstyle and will not function properly in the Recharge Chamber™.
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Download and install the Dora Links Software from www.doralinks.com. Once you've created a username and password, use your Explorer Girls code to unlock a game or activity.
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Each character has her own unique adventure taking place in the world of Monster High. Gameplay includes collecting objects, and playing mini-games to advance the story:
o Draculaura™ wins a group of spirited creatures at the Monster High carnival, and they run wild, terrorizing the school. To spare Clawd from eternal detention, Draculaura searches for a way to get them under control and discovers their true freaky-fab nature in the process.
o When a science experiment goes awry in Mr. Hack’s class, Frankie has a high voltage energy interaction with Otto Maton. She is sparking at the bolts to stitch things up after this revoltage exchange of energy and ultimately finds a chic solution.
o Due to a Cupid mishap, Clawdeen accidentally becomes the furrocious object of Manny Taur’s affections. His bullying style of courtship leaves Clawdeen picking up the pieces of the messes he makes. To reclaim her boy-free independence, Clawdeen must reverse Cupid's spell.
o Lagoona thinks something is fishy when Gil tries to avoid her. She soon learns that he has the Blue Flu and is fleeing in the other direction to keep her from getting sick. Determined to help, she finds a way to stand by her man (errr…fish).
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The app may display this message if the doll part is not installed completely. Make sure that the doll part is installed per the instructions, and that the carriage slide is lined up with the doll part icon.
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We know from talking to girls that they not only love to play with Monster but they also like to display and collect them. As a result, we do our best to include doll stands in many of our new character and special edition offerings. There are times, however when a specific set of dolls won’t include a stand - we do this in order to offer dolls at a variety of reasonable price points while still maintaining Monster High's signature style, great details and fun accessories that our fans have come to love and expect.
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No. Mattel meets or exceeds all safety guidelines developed and enforced by the Consumer Product Safety Commission, a government regulatory agency. For additional information on safety and sustainability, consumers can go to our website http://citizenship.mattel.com and then click on Safe and Sustainable Products.
Be sure to fly the cat in an open area and not too close to other people. Also, do not put your fingers or any other objects in the propellers.
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Fully charged, the Star Light Adventure Galaxy Barbie® Doll & Flying Cat will fly for about 20 minutes.
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Before playing with the Star Light Adventure Galaxy Barbie® Doll & Flying Cat, be sure to keep hair pulled back and out of your face to avoid it getting caught in propellers.
If you hair gets caught in the propellers, release the button immediately to turn the toy off. Take the propeller off to see if the hair can be slipped off the rotor or unwound more easily.
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From your iPad home screen, go to Settings, General, then Multitasking Gestures. Turn off Multitasking Gestures.
Make sure that you do not press the figure down on the iPad home button, as that will close the game.
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Propellers can be re-attached by following the instructions provided in the box. Be sure to match the color of the propellers to the axles and that the silver is on the top. Press the propeller gently into the clips of the axles.
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Elsa’s shoes are packed out separately in a poly bag that is taped to the packaging behind the doll.
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The tattoo stickers for the Monster High® Create A Monster Design Lab are packaged in the drawer of the lab.
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To initially configure Hello Barbie™, please follow the steps below:
- Download the Companion App for your device from: https://toytalk.com/product/hello-barbie/
- Ensure your Hello Barbie™ doll is plugged in and is charging. For best results, we recommend that Hello Barbie™ be as close to your Internet router as possible.
- Open the Companion App and follow the outlined step to create your Toy Talk account
- Follow the in-app steps to configure your WiFi network
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If you notice a crack in the propellers, do not operate toy. Dispose broken parts properly and contact Mattel Consumer Services for a replacement.
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The Barbie™ Star Light Adventure RC Hoverboard will fly about 5 meters or 17 feet from the surface it launches from.
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No, unless you are playing with your fingers. Each figure can only be used in that specific character’s game.
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No, Windows and Mac computers are supported only through USB. Please connect Monster Maker to your computer with a standard A-to-B USB printer cable (not included).
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The Monster High Create A Monster Design Lab is designed to fit most Monster High® limbs with the exception of textured limbs or limbs with scales or fins.
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The serving tray is the insert that snaps in and out of the main tray. The serving tray is top rack dishwasher safe (or use the bottom rack - without using the drying cycle). The main tray that comes with these models is not dishwasher safe.
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No. None of the features of the Sproutling device will function after October 31, 2018
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Limited edition dolls are produced in quantities of 35,000 or less and Collectible dolls are produced in quantities greater than 35,000. Exact production numbers are never released to the public.
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Four AAA batteries are required, but are not included.
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No. If you notice a crack in the propellers, please contact Mattel Consumer Services for a replacement.
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Each character has a special ability that allows them to do unique actions within their world. It is able to be activated when the base glows on screen and there is a humming sound effect; at that point you can press the action button on the base of the figure.
o Frankie’s special ability is to electrify objects.
o Draculaura’s is to hang from the ceiling.
o Lagoona’s is to clear murky water.
o Clawdeen’s is to follow a scent trail.
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For best results, make sure doll parts are clean and dry before installing in Monster Maker. If your design did not print completely, erase ink using the provided sponge. Add water and a little dish soap (not included) and rub with the sponge until the ink is removed. Dry the doll part thoroughly before putting it back in the Monster Maker.
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
Tap the pink heart icon to go back to the main menu where you can access another character’s game.
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You may use your High Chair in the upright position only with a child who has enough upper body control to sit up unassisted; 50 pounds maximum.
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The Star Light Adventure Galaxy Barbie® Doll & Hover Cat will fly freely. The maximum distance it will fly is 18.5 inches from the doll. The flying pattern can be affected by elements such as wind or heat.
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· The action button is the button on the top of the figure’s base that you can press down in order to advance dialogue, use your character’s special ability in the game, and interact with your environment.
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Monster Maker is made for iPad Air, iPad mini with Retina display, iPad (4th generation), iPad mini, and iPad (3rd generation). iOS 7.0 or higher is required.
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Monster Maker is compatible with Samsung Galaxy Tab®, Samsung Galaxy Tab® 2, Samsung Galaxy Tab® 3, Samsung Galaxy Tab®, 8.9, Samsung Galaxy Tab® 10.1, Samsung Galaxy Note®, Google Nexus 7 (2012), Google Nexus 7 (2013), Google Nexus 10, Sony Xperia™ Tablet Z, Toshiba Excite™.
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Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
The checklist icon is the green notepaper at the left side of the screen. Tap it to access the checklist.
The checklist will indicate your next task or assignment within the game.
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The WWE Power Slammers Ring is supposed to get scuffed up after the figures wrestle, on purpose, to show “battle damage”.
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Tips for achieving the best curls are as follows:
1. Use small sections of hair (the width of a girl’s pinky) to get the best results
2. Apply tension as your wrap the curl – the tighter the hair is wrapped, the better the curl
3. Hold for at least 10-15 seconds – the longer you hold, the better the curl
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Items that can be collected or interacted with have a glow around them. To collect an object, move the figure near the object or over it.
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Go back to the main menu and re-select your character.
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In swing mode, you may use your Swing to High Chair until the child becomes active and can climb out of the swing; 25 pounds maximum.
In high chair mode, you may use your Swing to High Chair in the upright position only by children capable of sitting up unassisted; 50 pounds maximum. Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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Additional red, purple, and black markers are available in the Monster Maker Primary Extension Pack, sold separately.
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Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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If you want to come back to play later, simply lift up your fingers or the figure to get the pause menu. Then press the iPad home button to minimize the app.
You cannot go to the main menu to switch between characters without losing your progress.
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Next to the On/Off switch, behind the rubber plug.
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A full listing of our high chairs and booster seats are available on Fisher-Price.com.
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The features of the band and Smart Charger will no longer function after October 31, 2018.
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The Twilight Saga: Breaking Dawn - Part 1 Bella Doll is inspired by the movie and wears the engagement ring on the same hand Bella does in The Twilight Saga Breaking Dawn Part 1 film.
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If you receive an error message during printing, turn off the Monster Maker using the power switch. Wait a few seconds and turn it back on. Restart the app.
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You can see your hybrids in the Dino Compound.
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The apps are designed for your device to go into the viewer in only one orientation. Rotate your device counter-clockwise to be sure that the top of your phone (the part where the earpiece is) is on the left before putting it into the View-Master® viewer.
The app will not function properly if your device has its orientation lock on. On iOS, swipe up from the bottom of your screen and check that this feature is OFF. Settings may vary for different Android Devices. The Orientation settings can usually be found in the Settings under the Display Settings function.
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Fall 2016.
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Touch the screen with your finger or push the action button to move forward.
If the game keeps freezing, try doing a hard reset. Click the home button on your iPad to get to the home screen. Then double-click the home button again. The multitasking bar will appear. Touch the thumbnail of the Apptivity game until it wiggles, and then touch the minus button. Then click the home button again, and restart the game by clicking the thumbnail for the game on your home screen.
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Hello Barbie™ can store up to three WiFi networks. To add additional WiFi networks, please follow the steps below:
- Have the Hello Barbie™ Doll and the Companion App near one another
- Open the Hello Barbie™ Companion App on your device
- On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
- Follow the in-app steps to add additional WiFi Networks
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You can, but you will only be able to play the initial portion of each character’s game unless you have Apptivity toy for that character.
To play without the toy, use two fingers to move around the screen, and a third finger to press the action button.
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PC: Windows Vista, Windows 7, Windows 8, Windows 8.1, Intel® Core™ i3 Processor, 2 GB RAM
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You may use your SpaceSaver High Chair in the upright position only by children capable of sitting up unassisted; 50 pounds maximum.
Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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The battery pack is located on the doll’s back. Remove the skirt and vest, bend the doll’s arms gently if needed. Unscrew the battery cover at the back with a Philips head screwdriver and replace. Be sure to dispose of batteries properly.
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
Tap the purple lips to turn off either all sound or the music only.
Alternatively, you can turn off all sound on your iPad using the hardware switch on the side of your device.
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Fold the wings in half. The purple wings with details (with lines) should face the front. (Clicking noise will be heard to indicate that the wings are properly folded).
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When placing wings on doll, turn the doll so that the back of the doll is facing you. Snap the bigger clasp with flower pattern on the top while the smaller clasp snaps to the bottom. (Clicking noise will indicate it is snapped on correctly).
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If done correctly, the top clasp will be right next to the flower borders (see Back Wings Image).
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If wings are snapped on correctly and the wings do not open, then move arms slightly forward (see “Slightly forward Arm” pictures).
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
The map icon is the MH pendant at the top of the left side of the screen. Tap it to access the map.
The map has arrows pointing to where you should go next to complete your task. The various colored icon shows you where you currently are.
o Blue = Frankie
o Pink = Draculaura
o Purple = Clawdeen
o Turquoise = Lagoona
Skullette™ icons show you where non-player characters are located.
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Always remove the marker from the Monster Maker when printing is complete. Replace cap on marker immediately after use. Store the markers in the tool stand, cap side down, when not in use. If left uncapped, markers will dry out. Markers can be partially restored by replacing the caps and storing them in the tool stand, cap side down, for 24 hours. Use the included markers only with the Monster Maker.
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Once you complete the game for one character, you can access the mini-games within that game again through the main menu.
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In the drawer, on the right side of the printer.
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Yes! You just need to go to the Dino Compound from the Command Center. Once you are in the Dino Compound, you'll see a console at the bottom of the screen. Select the hybrid you want to change, then click on the "Creator" button and it will take you to the Hybrid Creator so you can change your hybrid.
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Battery requirements can be found inside the battery compartment itself or toward the beginning of each product manual.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
Product numbers are listed on baby gear products in small print right near where the Fisher-Price® or Mattel® information is stamped.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Check the bottom of the base for debris, and wipe it with a clean, dry cloth.
Wipe your screen with a soft, dry cloth to ensure the best conductivity with the figure.
Make sure you are holding the figure in the right location in order for it to be recognized. Hold it on the sides of the base where the black indented finger grips are. Do not wear gloves or mittens since the base needs to come in contact with your fingertips.
Make sure that you are not placing the figure on the black or white frame around the iPad screen. You must keep the figure only within the screen area.
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Some high chair pads now have Nano-Tex® technology to repel spills and stains. This advanced fabric enhancement is a durable transformation of the fabric fibers, to keep your high chair beautiful and new looking longer. Take a look at their website for more information on Nano-Tex®.
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Check the file type. Barbie Doll'd Up Nails app does not support TIFF files.
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If the software is not recognizing the doll is being plugged in try the following.
- Exit the software
- Unplug the Doll
- Plug doll back in.
- Start the software.
If the doll is still not recognized try these 2 steps.
- Change the batteries.
- Press the reset button above the dolls USB port
If you are still having problems, contact Customer Service at 1-888-892-6123.
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Please go to
service.mattel.com
to request replacement parts . Please store the adapters in the tool stand when not in use.
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Please twist and turn the hair extension plug as you are inserting it into the hole that is located in the head of the Barbie® Hairtastic™ Cut & Style™ Barbie® Doll.
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Retailers nationwide, subject to availability.
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Hello Barbie™ may occasionally encounter issues sending and receiving conversations. The issues may be based on signal strength, roaming, or Internet congestion. Usually the issues are brief and Hello Barbie™ will resume operation quickly. This can also occur when Hello Barbie™ has been in connection mode for along time or has timed out after a long period of inactivity. Turning Hello Barbie™ off and on again will enable the doll to resume normal activity.
This may also happen if Hello Barbie™ loses its WiFi connection. Please take the following steps:
- Close the Companion App
- Go to your devise's WiFi settings
- Reconnect to your WiFi network
In addition, you may get this message if Hello Barbie's batteries are low. If this is the case, please place Hello Barbie™ back on her charger.
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The following steps will allow you to program your InteracTV controller:
- Make sure the InteracTV controller has good batteries. Slide the 3 position memory switch, on the back of the controller, to the desired memory position. The controller is capable of being setup for up to 3 different DVD players in 3 different locations.The controller must be setup and tested individually for each of the 3 DVD players, but once that is done the controller will retain the manufacturer's code and does not need to be setup again.If the consumer accidentally enters a new valid 4-digit manufacturer’s code, then they must set it up again for that DVD player.It is a good idea to write the 4-digit manufacturer’s code in the labeling area provided on the back of the controller.
- Insert the compilation DVD into the DVD player and turn on the DVD player and TV.
- Insert the programming card into the controller; the green light should blink twice.
- Locate the manufacturer’s codes in the user’s manual.
- Enter the first 4 digit code listed under the manufacturer. Use the right arrow button for the number. The light should blink after each button press and blink a long blink after the 4th digit is entered.
- Remove the programming card.The light should double blink when the card is removed
- Insert the test card into the unit;the green light should double blink.
- The DVD should skip to the test screen, if it does not, repeat from step 3, choosing the next manufacturer’s code on the list. If the test card skips to the footage, which resembles the test card, then proceed with testing the unit.See Testing the unit section of you manual or quick setup instructions.
- If you have tried all of the manufacturer's codes listed and you cannot locate an acceptable code, see programming the unit using manual search in your user's manual.
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While we don’t have historical information, pictures, or resale value information here, you can find a wealth of information online.
For Fisher-Price products, you might also want to check out the book, Fisher-Price: Historical, Rarity, and Value Guide, 1931-Present, Updated 3rd Edition.
For Hot Wheels, you can also log on to www.hotwheelscollectors.com. At the top, click on “Forums” to connect to other Hot Wheels collectors who might be able to help you out.
For Barbie, you can find a ton of articles and stories on our blog at www.barbie.com that will give you an inside look at our dolls. There, you can also connect with other collectors who might be able to help you out. If you click on “Signature” at the top, then “Get Involved,” it will take you to a page where you can find Collector Clubs in your area.
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Follow the steps below:
• Confirm the Batmobile vehicle’s battery is charged and the power is
turned “ON”
• Confirm the Batmobile RC Controller App is installed, and open the
app.
• Once the app is open, Select “Novice Pilot” and follow the following
on screen instructions.
• Tap the “Default Password” button to copy
• Tap on “WiFi Settings” to access your mobile device’s Settings
Menu
• Once in your device’s Settings Menu, navigate to “WiFi Settings”
• Once in “WiFi Settings”, confirm your WiFi is turned “ON”
• Select the “Batmobile” WiFi network. It will be labeled
with four alphanumeric characters followed by “-Batmobile”. EX:
“1234-Batmobile”
• Paste your default password into the field, and tap “JOIN”
• Once the Batmobile WiFi network is joined, navigate back to the
Batmobile RC Controller application.
• After a moment, a new, randomized password will be generated
for your security.
• Tap the new password button to copy
• Tap on “WiFi Settings” to access your mobile device’s Settings
Menu
• Once in your device’s Settings Menu, navigate to “WiFi
Settings”
• You will be automatically disconnected from the Batmobile
WiFi. Select it again to connect.
• Paste the unique password into the field, and tap “JOIN”
• Once the Batmobile WiFi network is joined, navigate back to the
Batmobile RC Controller application.
• The Batmobile vehicle controls and video feed will appear, and
the WiFi setup process is complete.
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If you hear “Error,” ask an adult to unplug Car Maker from the wall, wait ten seconds and then plug it back in to reset. Car Maker may automatically go into the cooling cycle. Do not unplug during this time. If you continue to hear “Error” after multiple resets, this may be an indication of a mechanical problem with the door switch; please contact Consumer Services via service.mattel.com for assistance.
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You will need to perform a factory reset of the Batmobile RC vehicle. **The Batmobile needs to be on all four wheels to do the reset.** The battery compartment is located on the left side of the vehicle. Remove the battery door and locate the small hole on the bottom left hand corner of the battery housing. While the Batmobile vehicle is turned ON, insert and press down the reset button located in the recessed area for 10 full seconds using a paperclip or similar sized tool. After holding down for 10 full seconds, release the button, wait 3 seconds and then cycle the Batmobile OFF and then back ON, and follow the "new user" instructions to connect to the Batmobile in the Batmobile RC Controller app.
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Click
Press the spacebar as many times as you can before the time runs out.
Single Timing
The pointer moves around in a circle. When it is pointing at the yellow line, click (or press the spacebar). The cloaser to the middle of the line you are, the better your attack will work.
Multi Timing
Same as Single Timing, but there is more than one line to hit. Hit them all for the best results.
Moving Timing
Same as Multiple Timing but the lines move around the circle, not just the pointer. This is the hardest version of the game!
Accuracy
Click all the targets that appear before time runs out.
Shooting Gallery
Hit the targets as they appear. Try to hit the middle for a bull's eye and extra points!
Cool-down
Each Secret Attack has a cooldown time. The cooldown time is how long you have to wait until you can use the attack again. after you use an attack, you will see the icon change to show the cooldown timer. When the cooldown timer disappears, you can use the attack again on your next turn. Secret Attacks have short, medium or long cooldowns.
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After the game has finished (or when prompted to save) select the export option from the menu. The program will then display the location that the file will be saved to on your computer (C: \ Documents and Settings \ My Documents \ Ucreate). The project file will be saved with an extension based on the game type (name.pz = puzzle file, name.mua = mash-up, name.bd = ball drop, name.pb = pinball). Next, attach this file to an e-mail and send it to your friend. Your friend can then import the file to their Ucreate game to play the file. See steps above for importing a file. Note: they will need a UCreate unit to view and play the files.
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The very first time you use Car Maker, you need to insert 2 wax sticks. Car Maker comes pre-loaded with 1 wax stick. The second stick you insert is not meant to fit completely inside the machine – it will protrude through the top. After you have made your very first car, only 1 additional wax stick needs to be inserted every time. Please note that ALL wax sticks must be inserted with the point side down.
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If this occurs during the Hello Barbie™ setup process, make sure the doll is properly charged. Hello Barbie™ should remain in the charging station and connected to power during the setup.
When putting Hello Barbie™ into connection mode, make sure you see white flashing lights (they may also look light blue) If the lights flash (royal) blue, Hello Barbie™ has been reset and will automatically say "My batteries need to recharge. Please connect me to the charging station." Connect Hello Barbie™ to the charger and continue putting her into connection mode.
If this occurs during conversations or red lights appear, connect Hello Barbie™ to her charger, make sure that the charging cable is firmly connected to the doll, and that the orange charging indicator is illuminated.
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During the registration process, no personal information is collected. You are the only person who knows the account name, password and security question. After 90 days the account automatically locks. After 6 months the locked account will be deleted.
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Follow these steps:
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Per the instruction sheet, the wing pack with missile figure must be properly locked into place first. A click sound will indicate that it’s properly locked.
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While cranking the dial clockwise, you will hear a slight clicking noise. You will hear a LOUD click after several turns.
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For the best launch, crank the dial clockwise until you hear the second LOUD clicking noise. This will be after at least 7 full revolutions, which equates to about 14 turns (2 turns per revolution).
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After cranking the dial, ensure that wing pack is still locked into place.
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For maximum distance, angle the toy so the missile figure is at a 30 degree angle. Then press the button to launch.
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After a hard day of fighting Megavores™, your dinosaurs need some medical attention. Still, it's a good idea to keep your distance. Shoot the correct medical packs at your patients and have them feeling better again in no time!
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Signs that you may need a macro -
- When testing with the test card, the consumer is getting no functionality
with the any buttons. A character macro maybe needed.
- The controller is shipped with several default macros. Certain DVD
players require an enter command be sent after the numeric commands (arrow keys
do not require enter), others require that all commands be sent multiple times
(repeated).
- The macros are programmed after the manufacture code has been programmed.
- There are two sets of macros. One set controls the number of times a
command is sent.
- The other sends additional characters with the number commands.
Additional characters:
- 0001 – Will send only the numeric command (1-9)
- 0002 – Will send the numeric command (1-9), then enter (default)
- 0003 – Will send zero then the numeric command (1-9)
- 0004 – Will send zero then the numeric command (1-9) then enter.
Number of times command is sent
- 0005 – Will send the IR command one time
- 0006 – Will send the IR command 2 times (default)
- 0007 – Will send the IR command 3 times
- If no macro is entered the controller will use the default macros. In most
cases the default macro will function fine and does not need to be changed.
- The additional character macro is specific to the 3 pos. memory
switch. Every time a new manufacture code is programmed the Additional
character macro will reset to the default code.
- The additional character macro only affects the number 1-9 it does not
affect the arrow buttons
- The number of times command is sent macro is assigned to all positions of
the memory switch and will not reset to default even if a new manufacturers code
is entered. The consumer must reprogram it to change it.
- When programming a macro each button pressed will flash the green indicator
light once. When the final digit is pressed and the macro is programmed
the green indicator light will flash twice (just like when inserting a card).
- After any of these commands are entered into the controller, the controller
will stop responding to button presses until the card is removed and
re-inserted.
- Version 1.0 remotes do not support macros and will not display the double
blink after the 4th button is pressed.
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If you are stuck in an activity after repeated attempts to remove and insert an activity card, please place the activity card back into the InteracTV controller and wait for the next activity to appear on the screen. When the next activity appears on the screen, remove the card from your InteracTV controller. The menu screen should now appear on the screen. If the menu screen does not appear on your screen you need to restart the InteracTV DVD. Press stop on your DVD player and then press play to restart the DVD.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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If Barbie™ Star Light Adventure RC Hoverboard keeps moving after launching, use the Trim buttons, located around the joystick to adjust. Press Trim button in opposite direction where Barbie™ Star Light Adventure RC Hoverboard moves until it remains still in the air. Press once and wait a few seconds until it is stabilized.
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Call the number on the back of the instructions that came with your Barbie Girl™.
After your purchase has been verified you’ll be issued a new registration code.
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The Camera/Printer busy error appears when there is a communication error between the printer and the computer. To correct this issue:
- Close the software
- Open Control Panel
- Open the Printers & Faxes
- Double-click the Mattel Barbie Doll’D Up Nails Printer
- Delete any nail prints that are in the queue
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If this occurs during the Hello Barbie™ setup process, the WiFi SSID name or the WiFi password was possibly entered incorrectly. Select the "Manage WiFi" option to add the correct SSID name and password.
If the issue occurs during conversations and/or Hello Barbie's lights are flashing yellow you may need to move the doll closer to the WiFi router/modem. Hello Barbie's lights will flash yellow if the WiFi signal is getting weaker.
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To control the Batmobile with another device, you will need to perform a factory reset of the Batmobile RC vehicle. **The Batmobile needs to be on all four wheels to do the reset.** The battery compartment is located on the left side of the vehicle. Remove the battery door and locate the small hole on the bottom left hand corner of the battery housing. While the Batmobile vehicle is turned ON, insert and press down the reset button located in the recessed area for 10 full seconds using a paperclip or similar sized tool. After holding down for 10 full seconds, release the button, wait 3 seconds and then cycle the Batmobile OFF and then back ON, and follow the "new user" instructions to connect to the Batmobile in the Batmobile RC Controller app.
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No, trial accounts cannot be extended beyond the 90 days. Trial accounts can be converted to registered accounts by purchasing a device and using the new registration code included.
If you are using a trial account, you may create a new account near the end of the trial period. The new account name should be shared with your friends, so that they may add your new account to their friends list. The original account will lock after the 90 period and after 6 months the locked account will be deleted.
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We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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Yes, all Fisher-Price®
high chairs, booster seats, rockers, swings, activity centers, bassinets, play
yards, sleepers, and infant bath tubs are JPMA certified.
You can click here to visit the JPMA website
for more information.
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If you cannot press the handle down, have an adult unplug the machine, wait ten seconds and then plug it back in to reset. Car Maker will automatically go into the cooling cycle. Do not unplug during this time. After you hear “Cooling Complete” and the door opens, try the following:
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Check the mold for blockage. See CLEANING section in the instruction sheet.
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Look into the front window on the machine. Ensure that there is a wax stick in the heating chamber and that the wax stick above it is properly aligned.
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Each Superstar has his own signature move, offense/defense ranks, signature Superstar entrance, and digital object to use in-game during power play mode (objects are only available in career mode).
After each match, win or lose, you earn experience points which can be applied to upgrade your Superstar’s offense or defense capabilities.
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After you’ve airbrushed your car, lower the turntable into the drying chamber by turning the handle on the far right counterclockwise toward the ground. Rotate the knob outside the chamber all the way to the rightmost setting to turn the fan on. Air will blow inside the drying chamber and dry off your car!
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The Klip Klop Stable features a gate on the lower blue ramp, which we included to provide another way for children to interact and engage with the product. We added this feature after our packaging photography was finalized, which is why it isn’t currently reflected on the package. We include product images with the gate on our website and in our product demo video. We apologize for any confusion this may have caused.
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Yes, one user would use the handheld(s) and the second user could use the software installed on the PC.
Once the software is installed, simply select “Create New User” from the file menu and fill out the form. If you do not have a registration code, you may leave this field blank. This creates a trial account which will be active for 90 days.
If you are using a trial account, you may create a new account near the end of the trial period. The new account name should be shared with your friends, so that they may add your new account to their friends list. The original account will lock after the 90 period and after 6 months the locked account will be deleted.
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How do I determine the version electronically?
- Insert programming card
- press 0010
- after pressing last 0 watch indicator light
- count the number of blinks
- that is the major version number (2 blinks would be 2.??)
- if no blinks it is version 1.0
- remove programming card and reinsert
- press 0011
- after pressing last 1 watch indicator light
- count the number of blinks
- that is the minor version number
- no blinks is zero
Example: 0010 is pressed and it blinks twice. 0011 is pressed and it blinks twice. The version is 2.2
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That shows that information is downloading from the game to the doll.
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After the figures are connected, cranked up and the head is pushed, the “wrestling” feature does not last long.
- Crank the lever clockwise until it clicks, usually about 11 times, for full power battling.
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Each DVD player will respond differently to your InteracTV controller. Some players will take longer to access the DVD then other players do. For the best results, please make sure that you press the button one time and then wait a few seconds for a reaction from your DVD player. If you do not get a reaction from your DVD player after a few seconds, try pressing the button again. Also, make sure you are pressing the buttons firmly.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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Chomp
- Long Colldown, Active (Click Mini-Game)
- Your dinosaur receives extra healing after using a bite attack.
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Bigfoot’s battery should be charged for 4 hours. Charging Instructions:
- The LED light on the charger will remain red for 4 continuous hours after being plugged in.
- After 4 hours the LED will turn green.
Please Note: If the charger is unplugged after this time and plugged back in, the LED will turn red again for 4 hours even though the battery is fully charged. The LED is not an indicator as to whether the battery is fully charged.
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The remote should last for hours of play if it is turned off properly after play each time.
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You can customize your vehicle in the workshop. Follow the green tool icon to find the workshop hangar.
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There are multiple types of customizations that you can make:
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One-shots are one-time game modifiers that you can use to improve your performance, such as nitro bursts that give you faster speed. However, after you use a one-shot, you no longer have it anymore. You would need to unlock another one to use it again.
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Add-ons are customizations that can be used forever on your vehicle, such as tires or weapons. Once you have unlocked them, they are permanently available for your use.
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In order to modify your vehicle in the workshop, tap any icon in the circle with your finger and it will take you to the page where you can unlock it, if you have enough credits.
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You can purchase more credits to unlock specific one-shot or add-on modifications. Once add-ons are purchased, they will always be available to equip your car.
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Yes! Trackmaster engines will work off the track on flat surfaces and low pile carpet. they may not work (or not work well) on high pile or shag carpet.
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A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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Our server has been receiving a high volume of traffic due to the holiday, which caused some users to experience
service issues. Our engineers managed to identify and resolve many of these issues, but intermittent problems may
still exist as we continue to increase capacity.
If you're still experiencing issues, we recommend that you power cycle the Barbie Hello Dreamhouse by turning the
Dreamhouse off for 15 seconds and then powering it back on.
We are very sorry for the inconvenience this has caused you and your family, and appreciate your patience as we
get this resolved.
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To protect your privacy, all personally identifying information relating to the Sproutling product will be deleted from our servers. That also means you won't have access to your historical sleep data in the app after October 31, 2018.
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The dragonfly toy is supposed to bend or flop over to the side. It is not supposed to stand upright, as pictured on the packaging.
The dragonfly toy is actually made of a softer plastic and flops over to the side to make it easier for the baby to play with and reach!
A design change was made after the photos were taken for this product’s packaging which is why the picture shows it standing straight up in the air.
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Defend
- Medium Cool-down, Active (Multi-Timing Mini-Game)
- Horn damage dealt to enemy after it attacks.
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Exercise your dinosaur in this high-tech supercharged simulation! Help your dinosaur avoid falling debris while catching tasty snacks!
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Make sure you charge the battery for at least 18 hours (30 hours max) before operating your vehicle for the first time. Charge the battery for at least 14 hours after each use of the vehicle. *It is necessary to charge the battery immediately after use. It is damaging to the battery when it has been used and then sits without being charged. After a full charge the battery can sit up to two-three months when not in use.
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There is a quick and easy way to verify that your product is JPMA certified. Just click here, and select the type of product you have. If Fisher-Price® is listed, all of our products in that category are JPMA certified. For example, if you select “High Chair” in the drop-down menu, you’ll see our name. This indicates that our high chairs are JPMA certified.
All products that are JPMA certified have a certification seal right on them. This seal verifies that the product has undergone independent laboratory testing to make sure it meets state, federal, and applicable ASTM standards. Every manufacturer that participates in the JPMA Certification Program is held to the highest standards and must meet or exceed those standards on every product. For us, the JPMA seal symbolizes our commitment to safety and quality.
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Here are some tips that may help you during the quick setup:
- Make sure you are using fresh alkaline batteries inside your InteracTV controller.
- If you have followed the instructions on the quick setup sheet and your InteracTV controller is still not working with your DVD player, try the setup sheet again from the beginning. It is possible that one of the numbers did not register when you entered in your DVD code.
- When pressing the numbers on the programming card, make sure your press each number firmly and slowly. The green light on your controller should blink one time after each number is pressed. When the fourth digit is pressed, make sure the green light on your InteracTV controller blinks one long blink. If you do NOT see this long blink, remove the programming card, re-insert it into the controller and try the same code again.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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